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Eliminating EDI Headaches: Managed Integration vs. Ticket Queues with Mitch Bernet

The Logistics of Logistics Podcast

Release Date: 08/19/2026

The P44 and LSP44 Story with Jett McCandless show art The P44 and LSP44 Story with Jett McCandless

The Logistics of Logistics Podcast

In “ The P44 and LSP44 Story”, speaks with Founder and CEO of project44 and LSP44, , about how project44 and LSP44 are split to serve shippers and service providers through AI agents, global connectivity, and API infrastructure. About Jett McCandless has spent 25 years inside the global supply chain, running it, not studying it. He started on the dock and in dispatch at YRC Freight, helped scale GlobalTranz past $2 billion in revenue, then founded Metafora, an Inc. 500 advisory firm. In 2014, he founded project44 on a simple bet: enterprises don’t need another dashboard, they need...

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Reinventing Fleet Efficiency: Cutting Friction in Maintenance, Routing, and Dispatch with Michael Kornhauser show art Reinventing Fleet Efficiency: Cutting Friction in Maintenance, Routing, and Dispatch with Michael Kornhauser

The Logistics of Logistics Podcast

In “Reinventing Fleet Efficiency: Cutting Friction in Maintenance, Routing, and Dispatch”, speaks with sector vice president of Trimble, , about how integrated ecosystems, agentic AI, and smart routing technologies eliminate back-office friction and boost fleet performance across modern transportation networks. About Michael Kornhauser is sector vice president of Trimble, leading Transportation & Logistics in North America. With more than 20 years in various leadership roles, Michael has proven to be an astute and dynamic leader with deep industry understanding and passion for...

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The New Supply Chain Era with Nate Shutes show art The New Supply Chain Era with Nate Shutes

The Logistics of Logistics Podcast

In “The New Supply Chain Era”, speaks with Founder of Ballast and Head of Strategy for LogistiVIEW, , about how the evolving landscape of AI, fractional leadership, and community support are shaping the future for supply chain entrepreneurs. About Nate Shutes has 25+ years of supply chain and logistics leadership spanning Fortune 500 companies to mid-market, founder-led businesses. He is the Founder of Ballast, the private peer group for supply chain entrepreneurs and Head of Strategy for LogistiVIEW, the leading Warehouse Orchestration Software platform for complex fulfillment...

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REPOST: OCM: The New Standard for Global Imports with Century's Jim McCullen show art REPOST: OCM: The New Standard for Global Imports with Century's Jim McCullen

The Logistics of Logistics Podcast

In “OCM: The New Standard for Global Imports with Century's Jim McCullen”,  and , Chief Technology Officer at Century Supply Chain Solutions, discuss how Origin Cargo Management provides the upstream visibility and tactical control necessary to optimize global supply chains before goods ever leave the factory. About Jim McCullen serves as Chief Technology Officer at Century Supply Chain Solutions, bringing over 30 years of deep expertise in logistics technology, digital transformation, and innovation. He leads global technology teams that pioneer Century's proprietary VIZIV platform,...

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Future-Proofing Warehouses Against Real Estate and Labor Crunches with Adam Brown show art Future-Proofing Warehouses Against Real Estate and Labor Crunches with Adam Brown

The Logistics of Logistics Podcast

In “Future-Proofing Warehouses Against Real Estate and Labor Crunches”, speaks with Senior Director, Market Intelligence at Dematic, , about how automation, software, and high-density storage solve the industry's toughest labor shortages and space constraints. About Adam Brown is a seasoned supply chain and automation leader with more than two decades of experience in material handling, warehouse execution and industrial automation. Throughout his career, he has held leadership, sales, engineering, service and market development roles at Dematic, SSI Schaefer, Transbotics Corporation,...

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Why the FMC Exists and How It Protects American Supply Chains with Laura Dibella show art Why the FMC Exists and How It Protects American Supply Chains with Laura Dibella

The Logistics of Logistics Podcast

In “Why the FMC Exists and How It Protects American Supply Chains”, speaks with Chairman of the Federal Maritime Commission (FMC), , about how the agency regulates ocean shipping, resolves cargo disputes, and safeguards American importers, exporters, and consumers from supply chain disruptions. About Laura DiBella serves as Chairman of the Federal Maritime Commission, having been nominated by President Trump in September 2025, confirmed by the Senate in December, sworn in as Commissioner on January 6, 2026, and designated Chairman later that month for a term through June 30, 2028. Before...

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Why the Yard is Your Supply Chain’s Biggest Bottleneck (And How to Fix It) with Adam Newsome show art Why the Yard is Your Supply Chain’s Biggest Bottleneck (And How to Fix It) with Adam Newsome

The Logistics of Logistics Podcast

In “Why the Yard is Your Supply Chain’s Biggest Bottleneck (And How to Fix It)”, speaks with CEO of Lazer Logistics, , about how turning the yard from an unmanaged blind spot into an optimized, tech-enabled transition zone unlocks massive supply chain velocity and cost savings. About Adam Newsome is CEO of Lazer Logistics, bringing 25 years of business experience to the company’s strategic vision and growth. He leads with a focus on operational excellence, disciplined execution and a people-first culture. Raised in an entrepreneurial household, Adam helped launch Lazer alongside his...

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Why the Future of Freight Has No Driver's Cab with Eyal Cohen show art Why the Future of Freight Has No Driver's Cab with Eyal Cohen

The Logistics of Logistics Podcast

In “Why the Future of Freight Has No Driver's Cab”, speaks with Founder and CEO of Humble Robotics, , about how cabless, electric autonomous haulers are reimagining commercial logistics from the ground up. About Eyal Cohen is the Founder and CEO of Humble Robotics, an autonomous electric trucking company that recently closed a seed round and emerged from stealth with the Humble Hauler – a fully autonomous, cabless, electric Class 8 truck built from the ground up. Cohen spent his career at the frontier of autonomous vehicles and electrification: he was inside Apple's self-driving...

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REPOST: Scaling Logistics Innovation at Descartes Systems Group with Dan Cicerchi show art REPOST: Scaling Logistics Innovation at Descartes Systems Group with Dan Cicerchi

The Logistics of Logistics Podcast

In "Scaling Logistics Innovation at Descartes Systems Group”,  and , the General Manager of Transportation Management Solutions at Descartes Systems Group, discuss the strategic integration of trustworthy AI to enhance existing core logistics technology and solve practical pain points across the global supply chain. About Dan Cicerchi  is the General Manager of Transportation Management Solutions at Descartes Systems Group, where he leads strategy and innovation for one of the industry’s most widely adopted logistics technology platforms. A seasoned entrepreneur and...

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Scale or Fail: Navigating Trade Volatility for Emerging Brands with Laura Ritchey show art Scale or Fail: Navigating Trade Volatility for Emerging Brands with Laura Ritchey

The Logistics of Logistics Podcast

In “Scale or Fail: Navigating Trade Volatility for Emerging Brands”, speaks with President and CEO of the Americas region of GEODIS, , about how emerging brands can navigate trade volatility, manage inventory, and build scalable, resilient supply chains. About Laura Ritchey joined GEODIS in July 2025 as President and Chief Executive Officer (CEO) of the Americas region. Laura is responsible for overseeing the region’s freight forwarding, contract logistics and transportation business units along with engineering and technology, IT, ProVenture (U.S.-based subsidiary of GEODIS focusing...

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In “Eliminating EDI Headaches: Managed Integration vs. Ticket Queues”, Joe Lynch speaks with Co-Founder and Leader of Atadex, Mitch Bernet, about how fully managed EDI and API integrations eliminate operational bottlenecks, speed up customer onboarding, and drive supply chain profitability.

About Mitch Bernet

Mitch Bernet is the Co-Founder and Leader of Atadex, bringing decades of supply chain expertise and executive leadership to the role. Raised in Cleveland, Ohio, he earned a degree from Providence College, an MBA in Finance from Creighton University, and launched his career at Union Pacific Railroad before taking senior management roles at Conrail, APL Logistics, and Hub Group. A seasoned entrepreneur, he went on to found Integra Logistics in 2003 and co-found Coyote Logistics in 2008—growing the Atlanta-based business through its eventual acquisition by UPS—before taking a brief hiatus and returning to the industry to co-found Atadex. Married to Rosanna for 35 years, he is the proud father of two children, Matthew and Katherine, who graduated from Georgia Tech and the University of Georgia, respectively.

About Atadex

Atadex is a full-service EDI (Electronic Data Interchange) and API integration provider exclusively focused on the supply chain and logistics industry. The company was founded to deliver fully managed, fast, low-cost data integration—handling everything end to end so clients don't need in-house EDI expertise and positioning itself as an alternative to legacy EDI vendors, self-serve platforms, and traditional professional services. Atadex connects any TMS or WMS (including Blue Yonder, Trimble, Manhattan, Turvo, Shipwell, TAI, and McLeod) to any trading partner, supporting all major formats (X12, EDIFACT, API, XML, CSV, JSON) and transaction types. The company processes over 50 million messages per month and has completed more than 5,000 go-lives, pairing each client with a dedicated, US-based account manager. Its goal is to fundamentally change how data integration is managed and serviced, helping clients improve productivity, performance, and profitability. Target customers include carriers and 3PLs with complex partner networks, warehouses and 4PLs seeking a fully outsourced EDI department, and TMS/WMS providers wanting to offer integration without building their own delivery teams. Atadex also offers AssetMaps (fleet consolidation) and Freight Board Central (freight board integration).

Key Takeaways: Eliminating EDI Headaches: Managed Integration vs. Ticket Queues

  • In “Eliminating EDI Headaches: Managed Integration vs. Ticket Queues”, Joe Lynch speaks with Co-Founder and Leader of Atadex, Mitch Bernet, about how fully managed EDI and API integrations eliminate operational bottlenecks, speed up customer onboarding, and drive supply chain profitability.
  • EDI as a Profitability Driver, Not Just an IT Task: Data integration directly impacts the bottom line by eliminating manual data entry, reducing human error, and allowing logistics staff to manage up to 25% more volume per person without adding head count.
  • Overcoming System Incompatibility via "Universal Translation": Supply chain tech remains heavily fragmented between legacy systems (like mainframes or EDI X12) and modern RESTful APIs. Atadex acts as a universal translator, mapping and converting any data format into whatever spec a trading partner requires.
  • Speed to Integration Equals Speed to Revenue: Onboarding delays can stall new customer relationships for months and destroy projected margins. Rapid implementation and proactive partner coordination directly protect customer retention and protect sales commissions.
  • Fully Managed Service vs. Anonymous Ticket Queues: Logistics operates on extreme urgency where every minor issue feels like a major emergency. Relying on dedicated, domain-expert project managers who proactively catch failed transmissions beats putting in tickets with traditional tech providers.
  • Decoupling Customer Support from Technical Engineering: Mirroring the operational structure pioneer Jeff Silver used at Coyote Logistics, separating client-facing project managers from back-end technical mappers ensures seamless communication and higher overall customer satisfaction.
  • Transparent Pricing Over Complex VAN Fees: Traditional EDI value-added networks (VANs) often obscure costs behind per-kilo-character charges. Simplifying billing to clear, per-message rates provides total transparency so companies can calculate precise integration costs per trading partner.
  • Practical AI Integration with a "People-First" Foundation: While AI tools (like Claude) are being developed internally to speed up complex mapping and protocol translation, technology will supplement—rather than replace—the critical human element required to support high-stakes logistics operations.

Learn More About Eliminating EDI Headaches: Managed Integration vs. Ticket Queues

Mitch Bernet | Linkedin

Atadex | Linkedin

Atadex

USMMG Partners with Atadex for EDI Solutions | LinkedIn

Trailer Bridge’s Partnership With Atadex as Their EDI Provider Revolutionized Their Efficiency | LinkedIn

The Game-Changer for Riverside Transport’s EDI and Target Performance | LinkedIn

Atadex| Facebook

The Logistics of Logistics Podcast