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105: Building an Army of Volunteer Advocates

Time + Talent Podcast

Release Date: 11/04/2019

Episode 209 - Becoming an Architect of the Volunteer Experience show art Episode 209 - Becoming an Architect of the Volunteer Experience

Time + Talent Podcast

Faiza Venzant used to focus on the paperwork and processes of managing volunteers in her work with the YMCA of Greater Toronto. But she doesn't do that anymore - she's shifted how she sees her work and the role she plays within her organization, and it's changed her whole approach to volunteer engagement!

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Episode 208 - Transforming Your Volunteer Strategy from the Ground Up show art Episode 208 - Transforming Your Volunteer Strategy from the Ground Up

Time + Talent Podcast

SOAR365 (formerly the Greater Richmond Arc) was founded 65 years ago by parents determined to find new and different ways to support their children with disabilities. The agency provides a range of services and employment opportunities for people of all ages with a wide range of abilities.

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Episode 207 - Corporate Social Responsibility Its a Two-Way Street show art Episode 207 - Corporate Social Responsibility Its a Two-Way Street

Time + Talent Podcast

In the past, Voya Financial’s Employee Volunteer Program was similar to many - legacy events that were uninspired and unfocused. But not anymore.

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Episode 206 - Strengthening the Impact of Young Professional Volunteers show art Episode 206 - Strengthening the Impact of Young Professional Volunteers

Time + Talent Podcast

Like many organization’s Habitat for Humanity, NYC has faced challenges when tapping into the time and talent of young professionals, but Ricardo Sebastian seems to have found the secret to success!

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Episode 205 - Digital Transformation as the New Normal - Moving Mentoring Online show art Episode 205 - Digital Transformation as the New Normal - Moving Mentoring Online

Time + Talent Podcast

Oasis Institute is the largest intergenerational K-3 mentoring program in the nation with 83 school districts and 4000 tutors. I the past, all tutoring took place in person before COVID-19 required a pivot.

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Episode 204 - Building Community Together - Online & During a Pandemic show art Episode 204 - Building Community Together - Online & During a Pandemic

Time + Talent Podcast

Cedars has been supporting individuals with intellectual and developmental disabilities since 1919. Their residential and day programs are known for creating a life-affirming, loving environment in which participants are able to live creative, productive, and joyous lives.

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Episode 203 - Dignity & Respect Extends to Volunteers Too show art Episode 203 - Dignity & Respect Extends to Volunteers Too

Time + Talent Podcast

Metrocrest Services in the greater Dallas Area provides food and support services to 600-800 clients a week. While they had a diverse clientele, volunteers came from the surrounding suburbs and didn’t reflect the diverse community they served.

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Episode 202 - The Hard Truth: Diversity & Inclusion from the Volunteer Perspective show art Episode 202 - The Hard Truth: Diversity & Inclusion from the Volunteer Perspective

Time + Talent Podcast

After decades as a leader of volunteers for high-profile national charities in the UK, Helen Timbrell switched gears to work as an organizational development consultant and coach.

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Episode 201 - Welcome to Season 2! show art Episode 201 - Welcome to Season 2!

Time + Talent Podcast

What do you get when you interview a slate of talented leaders of volunteers and nonprofits professionals who understand the power of community? You get Season 2 of the Time + Talent podcast!

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109: The Rewards & Challenges of Nonprofit Board Diversity - Part 2 show art 109: The Rewards & Challenges of Nonprofit Board Diversity - Part 2

Time + Talent Podcast

In Part 2 of this interview, Dabash Negash from NYC Service shares practical ideas for starting a conversation and setting some goals and practices to help your organization understand and achieve better Board diversity, equity and inclusion. She also shares the ABCs of Diversity, Equity, and Inclusion. If you missed Episode 108, you can hear her discuss the results and findings from their survey and report on Board diversity in New York City.

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Carla Lehn had a vision for how volunteers could transform the California State Library system. She talks about what she learned, the unexpected benefits of gathering feedback, and how she literally wrote the book on the transformative power of volunteer advocates!

Carla worked in the recent past with the California State Library to build the capacity of the state network through deeper volunteer engagement.  Through this process, she introduced libraries to the concept of “skilled volunteering” and began to work with local libraries to develop community leaders.   

When she began the process of change, she identified benchmarks to track through a volunteer survey and review of current metrics. This allowed her to track the evidence of impact for the Get Involved Initiative. For the work of local community groups, they were able to increase total volunteer involvement across the state by 52%. 

Because volunteers were now more intimately involved with meeting library needs they were better equipped to speak on their behalf. Volunteer leaders also became stronger advocates of their local libraries, telling friends and co-workers about the library, recruiting fellow volunteers, speaking to local decision-makers about library needs, and making financial contributions to the library as well as asking others to give. 

Guest Bio: 

Carla Lehn 

Principal - Lehn Group 

Former Library Programs Consultant, California State Library 

Carla Lehn began her career as a VISTA volunteer, and after receiving a Masters in Community Development from the University of California, Davis, worked for United Way for over a decade.   

Prior to joining the California State Library staff in 2001 to work on statewide literacy, volunteerism, and community engagement initiatives, she was a private consultant based in Hawaii on volunteer engagement, board development, and community collaboration.   

Carla has published several articles and a previous book on volunteer engagement. Her most recent work, From Library Volunteer to Library Advocate: Tapping into the Power of Community Engagement, was published in June 2018 by Libraries Unlimited. 

Since her December 2015 retirement, Carla has focused on her consulting practice and bucket list travel, and continues to be an active volunteer. 

In 2018, Carla’s published From Library Volunteer to Library Advocate: Tapping into the Power of Community Engagement.  Listeners can purchase it at a discount from abc­clio.com using the Promo Code: Q31920 

If you want to learn more about Carla’s work, you can contact her directly at carlalehn@gmail.com. 

You can also connect with Carla on LinkedIn at https://www.linkedin.com/in/carlalehn/.