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Creating the Right Ambiance with Madisonโ€™s Pub & Grill

MP TV with Matt Plapp

Release Date: 06/22/2021

ABR: How to RETAIN Your Customers show art ABR: How to RETAIN Your Customers

MP TV with Matt Plapp

And the road trip ๐Ÿ›ฃ๏ธ continues as we follow along with Matt in the ABR van. ๐Ÿš™ While en route to their next restaurant interview ๐ŸŽฅ, Matt spills all the tea โ˜• on the last part of ABR - Retention. He breaks down โฌ‡๏ธ to retain your customers once youโ€™ve gotten their attention and built a database. He emphasizes:

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๐Ÿ”ฅ Fire Up ๐Ÿ”ฅ Your Customers with Fyre Pizza Co. show art ๐Ÿ”ฅ Fire Up ๐Ÿ”ฅ Your Customers with Fyre Pizza Co.

MP TV with Matt Plapp

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ABR: Build ๐Ÿ› ๏ธ A Better Database show art ABR: Build ๐Ÿ› ๏ธ A Better Database

MP TV with Matt Plapp

As Johnny Cash sang ๐ŸŽต, โ€œIโ€™ve been everywhere.โ€ ๐Ÿ—บ๏ธ Matt continues Americaโ€™s Best Restaurantsโ€™ journey ๐Ÿš™ this week as he and the team travel to North Carolina. ๐Ÿ“ This week we are focusing on the B of ABR โžก๏ธโžก๏ธ Building a database. Your database ๐Ÿ“‡ is essential to your business and Matt explains this as he dives into:

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ABR: How to ATTRACT ๐Ÿ‘€ Your Ideal Customer  show art ABR: How to ATTRACT ๐Ÿ‘€ Your Ideal Customer

MP TV with Matt Plapp

On the road again๐ŸŽต๐ŸŽถ with Matt and Americaโ€™s Best Restaurants! While we refer to Americaโ€™s Best Restaurants as ABR quite often, thereโ€™s also another meaning to it: Attract ๐Ÿ‘€, Build ๐Ÿ› ๏ธ, and Retain.๐Ÿ‘๐Ÿป While en route ๐Ÿ›ฃ๏ธ to their next restaurant interview, Matt breaks down what it takes to attract attention from your ideal customers.๐Ÿ˜‰ Follow along as Matt dives into:

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INTRODUCING: America's Best Restaurants  show art INTRODUCING: America's Best Restaurants

MP TV with Matt Plapp

Drum roll please ๐Ÿฅโ€ฆ we want to introduce you to Americaโ€™s Best Restaurants! ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป ABRโ€™s mission is to help the best restaurants across America ๐Ÿ“connect with customers who will love them. โค๏ธ This week Matt dishes on all things ABR and shares his vision ๐Ÿ‘€ for it in the very near future. So fasten your seatbelts for this wild ride ๐Ÿš™ where Matt talks:

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 Catering ๐Ÿ’๐Ÿป to Your Customer Base with The Hangout by Two โœŒ๐Ÿผ Guys  show art Catering ๐Ÿ’๐Ÿป to Your Customer Base with The Hangout by Two โœŒ๐Ÿผ Guys

MP TV with Matt Plapp

Weโ€™re in the sunshine โ˜€๏ธ state for this weekโ€™s episode of MP TV as Matt hangs out with Peter Falisi, co-owner of The Hangout by Two โœŒ๐Ÿผ Guys. The pair sit down at his 160 seat ๐Ÿฝ๏ธ restaurant to talk about his catering beginnings and transition to restaurant owner. Peter shares:

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Seeing the Fruits of Labor with Frutta Bowls show art Seeing the Fruits of Labor with Frutta Bowls

MP TV with Matt Plapp

Weโ€™re in ATL ๐Ÿ‘ as Matt visits one of our favorite Frutta Bowls locations, Chastain Park. ๐Ÿ“ Matt and owner Holly take a break outside to discuss her first few years in business (with one of them being 2020 ๐Ÿคฏ). The two dive into:

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๐Ÿ”ฅ Fire Up ๐Ÿ”ฅ Your Customers with Fyre Pizza Co. show art ๐Ÿ”ฅ Fire Up ๐Ÿ”ฅ Your Customers with Fyre Pizza Co.

MP TV with Matt Plapp

Matt meanders down to South Carolina for this episode of MP TV. There he meets up with William Nichols, owner of Fyre Pizza Co. Fyre Pizza is a newly opened independent restaurant, where you can build your own pizza or order one of their specialties. Matt and William sit down to chat about what heโ€™s learned in his quest to acquire customers. This includes:

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Low-Country Lessons with Crazy Crab ๐Ÿฆ€ show art Low-Country Lessons with Crazy Crab ๐Ÿฆ€

MP TV with Matt Plapp

Weโ€™re in the mood for some Southern seafood ๐Ÿฆ ๐Ÿฆ€๐Ÿฆž this week as Matt visits Crazy Crab Seafood Bar and Grill. ๐Ÿ“ You can expect low-country boils, gumbo, jambalaya, Cajun classics, and all types of shellfish ๐Ÿ˜‹ when you stop in for a visit. Owner Haras Sajjad explains his seafood background to Matt as the pair discuss:

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Nurturing Nostalgia with Sweet Taters ๐Ÿฅ” show art Nurturing Nostalgia with Sweet Taters ๐Ÿฅ”

MP TV with Matt Plapp

Sweet Taters ๐Ÿฅ” is getting customers hooked on a feeling, a feeling of nostalgia. Through their farm ๐Ÿšœ to table menu and mismatched dishes ๐Ÿฝ๏ธ, Sweet Taters brings back that feeling you used to get at Grandmaโ€™s house.๐Ÿก Join Matt and owner Natasha Bolden as they dive into:

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More Episodes

We are outside of Chicago ๐Ÿ“ this week as Matt visits Madisonโ€™s Pub & Grill. Madisonโ€™s makes you feel at home with their Cheers-esque ๐Ÿป atmosphere and kick butt recent renovation ๐Ÿ› ๏ธ. Check in with Matt and owner Chetna as they discuss:

๐Ÿ‘‰ The 3 reasons why customers DONโ€™T come back
๐Ÿ‘‰ Creating an amazing atmosphere and ambiance
๐Ÿ‘‰ How your locations dictates your customers
๐Ÿ‘‰ Why you need to narrow down your menu
๐Ÿ‘‰ How outdoor dining is here to stay
๐Ÿ‘‰ And why Covid forced them to think outside the box!