Within the Trenches
Ep 536 features Katherine, 911 professional with Ada County Sheriff's Office out of Idaho. Episode topics – Katherine's 911 story Exploring the repercussions of tragic calls, including a particularly disturbing case involving a missing child The challenges and importance of adequate mental health support and coping strategies for 911 dispatch professionals Insights into the rigorous training process for dispatchers and the continuous learning curve in high-stress situations How personal experiences and the nature of the job influence parenting and daily life perspectives A discussion on the...
info_outline Within the Trenches Ep 535Within the Trenches
Ep 535 features Ashley, 911 Professional with Rockland PD & Fire, and Greg, 911 Professional with CAL Fire, both out of California. Sponsored by INdigital - | | | Episode topics – Ashley's 911 story Greg's 911 story Trusting your instincts Connecting communities How TikTok brought us together As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at .
info_outline Within the Trenches Ep 534Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 534 features Deb, a Psychiatric Clinician, 911 dispatcher, and EMT. Episode topics – Deb recounts her journey in dispatch, including her ability to thrive with ADHD and the contrast in training environments across different agencies. The episode delves into the common misconceptions about dispatch work, the diverse nature of calls handled, and the importance of transparency and accountability in public safety. Learn about the emotional and family impacts of shift work in...
info_outline Within the Trenches Ep 533Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 533 features Ashley, your friendly neighborhood dispatcher from Elkhart City in Indiana. Sponsored by INdigital - | | | Episode topics – Discover what lies beyond the emergency communications center - dispatchers' diverse responsibilities and the importance of self-care routines. Learn how dispatchers like Ashley cope with the immense stress and emotional toll of the job, and why seeking help is a sign of strength. Explore the misconceptions the public has about dispatchers...
info_outline Within the Trenches Ep 532Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response. Sponsored by INdigital - | | | Episode topics – Her journey into public safety and the unexpected path that led her to dispatching. The importance of workplace culture and strategies to cultivate a positive environment. How the dispatch center prepares and trains to handle emergencies...
info_outline Within the Trenches Ep 531Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 531 features Rich, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - | | | Episode topics – Rich's 9-1-1 story Dynamic transformation of emergency dispatch technology Integrating military police background into dispatch Intense mental health challenges that dispatchers face And more As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at .
info_outline Within the Trenches Ep 530Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 530 features Libby, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - | | | Episode topics – Libby's 9-1-1 story The Challenges and Memories of a Dispatcher in a Public Safety Family The Hardest Decision Ever Working with Your Parents And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at .
info_outline Within the Trenches Ep 529Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared. Sponsored by INdigital - | | | Episode topics – Sondra's 9-1-1 story Unforgettable rescues Life lessons for dispatchers Revolutionizing dispatch centers And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at .
info_outline Within the Trenches Ep 528Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 528 features Reese, 9-1-1 Communications Officer, Defiance County Sheriff's Office, OH. Sponsored by INdigital - | | | Episode topics – Reese's 9-1-1 story The importance of knowing your location Heartbreaking 9-1-1 calls Calls that are meant for us And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at .
info_outline Within the Trenches Ep 527Within the Trenches
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 527 features Hannah, CTO w/Jacksonville Sheriff's Officer, FL. Sponsored by INdigital - | | | Episode topics – Hannah's 9-1-1 story Heartbreaking police chase tragedy Life-saving moments Emotional turmoil and Covid And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at .
info_outlineWelcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 321 features Jim Lake, Director for Charleston County Consolidated 9-1-1 Center in South Carolina. In this episode we visit the future of 9-1-1 and the Bunny Slipper Project.
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Episode topics –
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Jim’s 9-1-1 story
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Dispatching from home as a kid
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The Bunny Slipper Project
As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].