AutoConverse :: Mobility Tech and Connectivity
The AutoConverse Mobility Tech and Connectivity Podcast explores people, ideas, and technologies that influence how we are connected and the way we get around. Visit us on the web at www.autoconverse.com.
info_outline Toyota pulls Olympics Ads in Japan, Trump Sues Big Tech, and Phygital Auto Shopping 07/26/2021
Toyota pulls Olympics Ads in Japan, Trump Sues Big Tech, and Phygital Auto Shopping In this episode...Toyota scraps Tokyo Olympics ads in Japan, despite being banner sponsor; Trump lawsuits against Twitter, Facebook, Google over alleged big tech censorship; Argo, Ford to launch self-driving vehicles on Lyft ride-hailing app; Elon Musk says Tesla will open its Superchargers to other EVs this year; Plus...Interview with Mood Media Vice President of Global Brands Jonathan Wharrad about the combining the physical and digital worlds of auto shopping.
info_outline Why now is a good time to sell your car yourself 06/08/2021
Why now is a good time to sell your car yourself In this episode...SpaceX to send dogecoin-funded satellite to the moon; Ford begins MACH-E Deliveries in Norway and the all-electric F-150 Lightning; GM partners with 7 charging network sahead of EV push; Plus...what’s up with high used car prices and everybody wanting to buy you car? See more on our blog, End of the Combustion Engine, High Car Prices, and Why Everybody Wants to Buy Your Car.
info_outline Counterparty the Sleeping Crypto Giant, Vehicle Electrification Heats Up 05/20/2021
Counterparty the Sleeping Crypto Giant, Vehicle Electrification Heats Up In this episode we learn about Counterparty, a Bitcoin protocol that opens up new possibilities on the blockchain for things like trading cards, but can it be used for things like vehicle ownership and warranties? Also, an update on EV developments with Tesla, Toyota, GM, Ford, and Hyundai, plus a preview to why used car prices are soaring.
info_outline 3rd Annual Super Bowl Consumer Experience Review of Automotive and Connectivity Ads 02/20/2021
3rd Annual Super Bowl Consumer Experience Review of Automotive and Connectivity Ads In this episode we feature our show from the Wednesday after Super Bowl LV where special guests Joe Webb and Robin Chandley provide their analysis and commentary on the automotive ads and some of the fringe mobility tech and connectivity ads such as Uber Eats and Amazon Alexa. See complete details on our blog including the original live stream recording.
info_outline Dealership Life, Bronco Deliveries, and AskOtto Shopper Quiz 02/15/2021
Dealership Life, Bronco Deliveries, and AskOtto Shopper Quiz In this episode we feature our conversation with Benjamin Dykstra from DealershipLife.org which provides training resources for car dealerships. Benjamin is on a mission to change the tune that consumers often hear about dealerships in advertising. We also talk with a Ford dealer about their deliveries of the all-new Bronco, and we meet with the purveyor of the new auto shopper resource AskOtto and get first-look at the company’s new car matching quiz. Go to www.autoconverse.com/askotto to learn more.
info_outline CarGurus Consumer Sentiment Study Part 3, Clubhouse for Auto Pros Preview 02/01/2021
CarGurus Consumer Sentiment Study Part 3, Clubhouse for Auto Pros Preview In this episode we feature Host Ryan Gerardi’s conversation with CarGurus Consumer Insights Analyst Ali Chapman to discuss the company’s third edition of the COVID-19 Sentiment Study: How the Pandemic Impacted the Automotive Industry in 2020. Leading up to the conversation is a sneak preview to our discussion panel from the MTC Show that day talking about the audio drop-in app Clubhouse with a group of Automotive Marketing Pros.
info_outline Honda, Modal, and Remote Digital Retailing 01/24/2021
Honda, Modal, and Remote Digital Retailing The AutoConverse podcast is back with its first new episode in over six months, featuring a one-on-one conversation with Modal SVP Matt Weinberg talking about his company’s new partnership with Honda and how that impacts Honda shoppers.
info_outline COVID-19 Debates: States Reopening, Face Masks, and Insurrection in the USA 05/17/2020
COVID-19 Debates: States Reopening, Face Masks, and Insurrection in the USA Another mashup of live stream recording sessions of the Mobility Tech & Connectivity Show. This episode covers three of our four most recent sessions: One from April 22 where we talked about states reopening and effects on auto retail; One on April 29 that features highlights from a live debate about face masks; and one from May 13 that debates about police drones and insurrection in the United States.
info_outline Fleet Orchestration, Mobile-First Websites, and Reimagining Business with AI 05/07/2020
Fleet Orchestration, Mobile-First Websites, and Reimagining Business with AI This episode features highlights from three separate interviews from January on the Mobility Tech & Connectivity Show. 1) Bestmile Founder & CEO Raphael Gindratt on optimizing mobility services with fleet orchestration. 2) 321 Ignition Founder and CEO Lyamen Savy on the importance of Mobile-First websites for dealers. 3) Matthew Fanelli from MNI Targeted Media on re-business with AI Marekting.
info_outline The Unassuming Undetected Fixed Ops Disruptor 04/28/2020
The Unassuming Undetected Fixed Ops Disruptor This episode is a mashup of conversations about fixed operations from January through March that reveals how undetected COVID-19 was and how quickly it became the unassuming disruptor that it was. In it we review the online auto parts business of 2019, hear how dealers recruit and develop service technicians, and we see first-hand how dealers are adopting COVID-19 protocols and safety measures.
info_outline A break in the clouds for Auto Retailers? Let's take a stand, shall we? 04/24/2020
A break in the clouds for Auto Retailers? Let's take a stand, shall we? The COVID-19 pandemic crisis has given everyone reason to worry. And dealing with a challenging time like this is a lot harder when you focus solely on the negative. Conversely, looking for that silver lining isn’t about ignoring the problem either. And while this episode is meant to identify some slivers of hope, it's also a call to take a stand for Life, Liberty, and the pursuit of Happiness.
info_outline Adaptability - Do or Die for Auto Retailers 04/09/2020
Adaptability - Do or Die for Auto Retailers In this episode we highlight pre COVID-19 rhetoric about the importance of auto retailers adapting not only to certain technologies but also fundamental principles and practices, and how now with stay in shelter ordinances auto retailers are being forced to embrace many of these ideas in order to stay in business.
info_outline Prelude to a Global Pandemic Shutdown from the Eyes of the Auto Retail Industry 04/06/2020
Prelude to a Global Pandemic Shutdown from the Eyes of the Auto Retail Industry In this episode we highlight segments of conversations from two different panel discussions leading up to the COVID-19 pandemic crisis. The first conversation occurred in early February, just prior to the 2020 NADA Show. The second conversation took place a month later, one day prior to the NBA calling off the Jazz-Thunder game just prior to tip-off which sparked a global shutdown of all major group activities and events. Nobody on either panel had any idea of what was about to ensure.
info_outline Owning Your Recall Business 03/20/2020
Owning Your Recall Business In this episode we bring 4 fixed operations specialists to the table – Jarrod Kilway from Germain Automotive Partnerships, Owen Moon from FIXED OPS DIGITAL, Ed Roberts from Bozard Ford Lincoln, and Greg Noonan – Fixed Operations Consultant to talk about the importance of taking control of your recall business. View the original live stream and complete conversation at AutoConverse.com.
info_outline Autonomous Mobility Fleet Platform Beep Helps Reimagine Lake Nona Region 03/06/2020
Autonomous Mobility Fleet Platform Beep Helps Reimagine Lake Nona Region In this episode we talk about autonomous passenger and fleet mobility with Beep, Inc. CEO Joe Moye. Leading up to the conversation, Orange County Florida had just been awarded a $20 Million Federal BUILD Grant to “reimagine mobility in the region,” and Beep, Inc. was part of the reason this grant allocation had come together. And in the news...Caterpillar’s autonomous vehicles may be used by NASA to mine the moon and build a lunar base; Singapore expands test site for autonomous vehicles.
info_outline Used Car Marketing Strategies for Retail Success 02/26/2020
Used Car Marketing Strategies for Retail Success In this episode we feature excerpts from 3 separate panel sessions about the used car business. From late-2019 market and auction trends to comprehensive data analyses and today's technology trends that are making it possible for dealers to make smart decisions and gain increased marketshare like never before.
info_outline How Important is Google My Business for Today's Auto Retailer? 02/04/2020
How Important is Google My Business for Today's Auto Retailer? In this episode we feature the key highlights from a live panel discussion held on one of our Auto Retail Marketing Webcasts. Google My Business became a major part of the discussion, and the increasingly more significant role it is playing for auto retailers. The panel includes two auto retail marketers on the retail side, and two on the vendor side. View the original live stream on our blog.
info_outline Scoring the Auto Shopper Inbound Phone Experience 01/30/2020
Scoring the Auto Shopper Inbound Phone Experience First impressions and customer experience matter to OEMs because the next dealership is only a phone call away for today’s ready-to-purchase tech-savvy customer. So what is the one score brands must pay attention to in order to identify gaps in the dealership sales process to increase profitability and quickest to revenue? Find out in this episode that features an Auto Retail Operator, a BDC Trainer, and an OEM Strategist .
info_outline Some might call this Digital Retailing 01/10/2020
Some might call this Digital Retailing Meet Jon, a Chicagoland auto shopper who in this episode shares his complete story of finding his Lexus GS on eBay listed by a dealer in Florida. Listen to how Jon researched the dealer, built trust, purchased a CarFax, and handled all communication with the dealer via SMS, and signed all the documents electronically. It's a fascinating story that reveals deep insights about today's shopper and a savvy dealer.
info_outline Broadcast Hysteria and the Art of Fake News 01/09/2020
Broadcast Hysteria and the Art of Fake News Reality is, this episode isn't strictly about "broadcast hysteria" and the "art of fake news." That does come up during our conversation about Orson Welles's 1938 broadcast of War of the Worlds. Also in this episode we talk about SoftBank-backed Fair, Inc. cutting 40% of its workforce, plus talk about "bringing the heat" to the consumer experience.
info_outline Happy New Year - A Look Back, Look Up, and Look Ahead 01/01/2020
Happy New Year - A Look Back, Look Up, and Look Ahead In this final episode of 2019 we take a look back, a look up, and a look ahead by featuring highlights from our year-end season 5 finale of the Mobility Tech & Connectivity Show that featured 5 show guest alumni plus your host Ryan Gerardi. The primary focus was on Tesla, Uber, and WeWork but we also got sidetracked with a slew of other important topics which aren't featured in the podcast but which can be experience in the original YouTube recording.
info_outline Auto Parts Obsolescence and YouTube Marketing for Fixed Ops 11/26/2019
Auto Parts Obsolescence and YouTube Marketing for Fixed Ops Highlights from our panel discussion about how to turn parts obsolescence in the fixed ops department into revenue, and how to leverage YouTube to service your fixed ops marketing campaigns. This conversation was featured on the Fixed Ops Marketing Panel Discussion Series as part of our Auto Retail Marketing Webcast Series. For the complete conversation, visit AutoConverse.com.
info_outline Roman Chariots, the Space Shuttle, and Boston Cream Pie 11/14/2019
Roman Chariots, the Space Shuttle, and Boston Cream Pie In this special episode we feature a star-studded lineup of guests including El Patronn, Paul J Daly, and Micah Birkholz who joined your host Ryan Gerardi live from Boston at the CarGurus Navigate Conference along with Clearshift Founder Jeff VanderWal and Remora, Inc. President Christian Jorn. As you can tell from the title, there's a lot going on in this podcast.
info_outline Used Car Marketing Edition: Ally Invests Into Fair, Costco Car Sales Gains Attention 10/31/2019
Used Car Marketing Edition: Ally Invests Into Fair, Costco Car Sales Gains Attention This month our Used Car Marketing Dealer Strategy Session features a live web chat with Lotpop owner Jasen Rice and your host Ryan Gerardi talking about Used Car SAAR rates remaining steady in September, Used Car Sales continued hot streak, rising depreciation, Ally Auto's recent investment into Fair, and Costco's used car program gaining attention.
info_outline 2020 Trends Threatening Fixed Ops Revenue 10/25/2019
2020 Trends Threatening Fixed Ops Revenue This podcast features a conversation Fixed Operations Director Ed Roberts alongside FIXED OPS DIGITAL CEO Owen Moon and RevolutionParts CEO Ibrahim Mesbah talking about how declining collision repair is threatening long term dealership profitability, and what dealers can do to counter it. View the original live stream on YouTube and on our blog.
info_outline Overview of CarGurus Navigate Conference, and...the Implausibility of Intelligence Explosion 10/16/2019
Overview of CarGurus Navigate Conference, and...the Implausibility of Intelligence Explosion This week on the Mobility Tech & Connectivity Show it's #CuriousEventsDay and we welcome Special Guest Ashley Karr, Head of B2B Marketing at CarGurus about an upcoming and curious event called Navigate '19 - a user conference designed to educate attendees on solutions to major challenges that dealerships face today, including areas like digital marketing, strategy, and leadership. Also in the news..Toyota's New Augmented Reality Shopping Experience; and the Implausibility of Intelligence Explosion.
info_outline Pain Points for Dealers - How to Right-Size the Dealership 10/06/2019
Pain Points for Dealers - How to Right-Size the Dealership This week on the Mobility Tech & Connectivity Show it's #NameYourCarDay and we welcome Special Guest Troy Blackwell from NuVinAir to talk with us about pain points in dealerships and how creativity, support, and clear communication are essential to the future success between auto makers and retailers. Also in the news: Tesla on track to surpass 100k sales last quarter; Update on the GM / UAW Strike
info_outline Can the auto shopper experience actually be improved? 09/30/2019
Can the auto shopper experience actually be improved? In the Age of Digital Retailing, there are many opinions about how to improve the auto shopper experience. But can the auto shopper experience actually be improved? One person thinks so – Eric Brown - an Automotive Entrepreneur with experience in building high-growth companies in media, internet technology, health care, and automotive verticals. Brown believes the auto shopping experience can be improved, and he’s setting out to do it with his latest start-up – AskOtto.com.
info_outline Takata Recall Spotlight, Service Plans Management, GM Strike, and more... 09/21/2019
Takata Recall Spotlight, Service Plans Management, GM Strike, and more... This week on the Mobility Tech & Connectivity Show: Tony Gomes from Honda Americas to share his story about the Takata airbags recall replacement strategy, and Ashok Kartham from Mize to talk with us about the connected customer experience through warranty and service, and enlisting your service technicians in proactive business growth. Other news items this week include: Ford to sell Canvas to Fair, Cox Automotive Invests in EV maker Rivian, GM workers on Nationwide strike.
info_outline Looking Ahead In Used Cars For Q4 2019 – Expert Panel Discussion 09/16/2019
Looking Ahead In Used Cars For Q4 2019 – Expert Panel Discussion While the U.S. economy continues to show strength, the auto industry is feeling the pressure of affordability issues, a general saturation point with new-vehicle sales and an influx of off-lease products. As a result, vehicle inventories continue to rise, prompting dealers and automakers to push new incentives to keep sales flowing. These is the primary talking point of this month’s Used Car Marketing Dealer Strategy Session.