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Service Calls

Service Calls is a podcast for food equipment service technicians—the techs on the truck—brought to you by Heritage Parts in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more. Are you a foodservice equipment tech with a story to share? Submit a written account or voice recording to servicecalls@fermag.com, and we may feature you on a future episode.

info_outline Tech Training for Today and for a Career 05/18/2020
info_outline Impact of COVID-19 04/20/2020
info_outline Master Customer Service 03/23/2020
info_outline Setting Up Planned Maintenance Programs 02/24/2020
info_outline What to Know About Today's Cook-Chill Solutions 01/17/2020
info_outline What’s Ahead for 2020? 12/19/2019
info_outline How to Execute a Smooth Installation 11/15/2019
info_outline Failure Isn’t an Option 10/18/2019
info_outline Under Pressure: From Solving a Fryer Mystery to Keeping Up with Training and Dealing with Stressed Operators 09/20/2019
info_outline #1 Back to School: Servicing Equipment After Summer 08/13/2019