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079 - Grant Duong From Good To Great

Podiatry Legends Podcast

Release Date: 04/29/2020

393 - The Global Rise of the Foot Ankle Show and What to Expect in 2026 show art 393 - The Global Rise of the Foot Ankle Show and What to Expect in 2026

Podiatry Legends Podcast

In this episode, I catch up with Tony Gavin, founder of the Foot & Ankle Show, a conference that has rapidly become one of the most dynamic podiatry events in the world.  We talk about: How the show pivoted during COVID and what we learned.   Why the “one big room” format works so well and why everyone loves it.  The rapid growth leading into 2026. The numbers keep getting bigger.  We know have an international audience flying in.  Why continuous improvement is the show’s driving force. 2026 is going to be the best show ever.  The...

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392 - The 25-Hour Work Week Creates Healthy Podiatrists with Daniel Monteleone show art 392 - The 25-Hour Work Week Creates Healthy Podiatrists with Daniel Monteleone

Podiatry Legends Podcast

Healthy Practitioner, Healthy Business: The Future of Podiatry Practice Running a podiatry clinic shouldn’t come at the expense of your health, happiness, or home life. Yet far too many practitioners are running on empty, juggling long hours, heavy patient loads, and the constant pressure to keep their businesses afloat. In this week’s episode of the Podiatry Legends Podcast, I spoke with Daniel Monteleone, the owner of in Geelong, Victoria. Daniel’s outlook is refreshing: he’s built a business model that values wellbeing just as much as revenue, proving that a healthy...

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391 - How to Protect Your Reputation and Business During A Crisis with Tad Nelson show art 391 - How to Protect Your Reputation and Business During A Crisis with Tad Nelson

Podiatry Legends Podcast

This week, we explore how divorce, drink-driving offences, and defamation can cripple a career or clinic if not handled properly, and why most people react far too late. My guest, Tad Nelson, a criminal defence lawyer and “Super Lawyer” from Galveston County, Texas, who brings more than three decades of courtroom experience, plus a master’s degree in forensic toxicology, to our conversation. Tad has seen the best and worst of human behaviour, and his insights apply directly to business owners navigating legal, personal, or reputation challenges. Tad explains the importance of acting...

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390 - Expanding and Employing the Right Podiatrists with Dr Patrick McEneaney show art 390 - Expanding and Employing the Right Podiatrists with Dr Patrick McEneaney

Podiatry Legends Podcast

This week, I’m joined again by Dr Patrick McEneaney, DPM from . Patrick shares how he’s grown to 16 clinics by hiring intentionally, tracking the right metrics, and knowing when to consolidate. We talk about the lessons of leadership, the art of delegation, and why cultural alignment is the real key to long-term success. Five Big Takeaways Numbers tell the truth. Always track performance and retention. Hire for attitude, not just skill. You can train techniques, not culture. Growth requires letting go of ego. Make decisions based on data. Consolidation isn’t failure;...

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389 - Lessons and AI Insights from Using the Red Blue and Purple Team Strategy with Dave Frees show art 389 - Lessons and AI Insights from Using the Red Blue and Purple Team Strategy with Dave Frees

Podiatry Legends Podcast

What happens when you take the Red, Blue, and Purple Team Strategy and apply it inside a podiatry clinic? In this episode, I share what I learned firsthand while running this creative exercise with a clinic team, and how it revealed new insights into teamwork, reputation, and readiness. Joined by Dave Frees, we also unpack how AI can help clinics think smarter, act faster, and build lasting resilience. If you want a deeper understanding of this concept, please go back and listen to Learn more about Dave’s training at . If you found this episode helpful, share it with another...

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388 - Risk and Reward: What Every Young Podiatrist Can Learn from Ben Wilkinsons Career show art 388 - Risk and Reward: What Every Young Podiatrist Can Learn from Ben Wilkinsons Career

Podiatry Legends Podcast

If you're a younger podiatrist considering business ownership at some stage in the future, see what happens when you trust your gut and take a calculated leap. That’s exactly what Ontario Chiropodist (Podiatrist) and owner of , Ben Wilkinson, did, moving from employee to clinic owner in just a few short years.  In this episode, Ben shares how he rebranded his business twice in less than a year, embraced innovation with 3D printing, and grew a thriving clinic culture built on positivity and professionalism. “The business name is such a big part of the business, but people shouldn’t...

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387 - How Poor Communication Destroys Trust (Part 2) with Dr Fern Kazlow show art 387 - How Poor Communication Destroys Trust (Part 2) with Dr Fern Kazlow

Podiatry Legends Podcast

This is Part Two of my conversation with Dr Fern Kazlow, clinical psychotherapist, business strategist, and mentor to high achievers, based in New York, USA. In this episode, we explore her Resistance Paradox™, how to understand your own patterns, and why changing your mindset starts with compassion. We go beyond communication and dive deep into resistance, beliefs, and the psychology of change. We discuss how high achievers get stuck, why old patterns hold us back, and how to lead and live with more clarity and connection. If you haven’t heard Part One yet, go back and check it out; it...

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386 - How Poor Communication Destroys Trust (Part 1) with Dr. Fern Kazlow show art 386 - How Poor Communication Destroys Trust (Part 1) with Dr. Fern Kazlow

Podiatry Legends Podcast

returns to the podcast, and we dive into the critical role communication plays in building trust with our patients. This is Part One of our conversation, where we focus on how poor communication can damage connections with patients, staff, colleagues, and also family and friends. We also examine the dangers of outsourcing, particularly when it comes to compromising your authenticity, and why connection-powered business is the future. PLEASE, take a look at my .  Eight Key Takeaways from (Part One) Poor communication directly decreases trust and weakens patient loyalty. Human...

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385 - THE ENERGY AUDIT: How to Reclaim Time, Focus and Motivation in Your Work Week show art 385 - THE ENERGY AUDIT: How to Reclaim Time, Focus and Motivation in Your Work Week

Podiatry Legends Podcast

In this solo episode, I introduce the concept of The Energy Audit, a simple weekly reflection that helps podiatrists identify what fuels them, what drains them, and how to realign their schedule for better focus and motivation. Ending the week mentally flat and emotionally drained is not uncommon, and more often than not, the problem isn’t time management. It’s energy management. In this episode, you'll discover: The 4 energy zones that shape your week:  recharge activities high-energy work low-level essentials, and energy vampires (the blood suckers) The most...

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384 - Nothing But the Tooth: Lessons Podiatry Can Learn from Dentistry show art 384 - Nothing But the Tooth: Lessons Podiatry Can Learn from Dentistry

Podiatry Legends Podcast

My guest today is Jonathan Small, and this is his 14th appearance on the Podiatry Legends Podcast, and probably most controvesial. This time, we dive into a bold comparison: podiatry versus dentistry. We discuss why podiatry must stop underselling itself, the dangers of low-cost clinic setups, and how adopting a dental-style model could elevate the profession. From training standards and fees to public perception and professional respect, this episode is a call-to-arms for podiatrists everywhere. If you’ve ever wondered why dentistry commands higher fees and greater status, tune in as...

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More Episodes

Grant Duong is an innovative and inspirational podiatry business leader, and he understands what is required to take your podiatry career and business from good to great. A limited mindset aims for good, but everyone can aim for great if they want it. 

He is a partner in The Triumph Institute, which is a multidisciplinary business offering Podiatry, Chiropractic, Traditional Chinese Medicine, Acupuncture, Law services, Academic Coaching and Cafe. 

On this episode we discuss:

  • The importance of recruiting people into your team with the same positive energy, culture and mentality.
    • It's essential for the branding of your company. 
    • Negative energy sucks the life and heart out of your business, which is why everyone has got to fit. 
  • You need to innovate, implement and inspire.
  • Universities and Associations do not teach podiatrists how to run a business or the importance of systems. 
  • Why you need to do 'what makes you great, not what makes you happy'.
    • Video games may make you happy, but it does not help others.
  • You need to become the best at what you can do, as a business owner and as an employee.
  • Selling the experience of visiting your business.
    • You need to analyse your systems and make sure they fit with the experience.

"When the business runs well, the owner is happy, and when the owner is happy, it increases morale at work, resulting in better patients experiences and better business".

Using Instagram for Patient Retention

Grant encourages his patients to follow him on Instagram, and he spends two or three 10-minutes blocks per day, evaluating hashtags and engaging with others on the platform. 

  • He follows a lot of accounts with 1000 - 2000 followers because they are real, and he asked engaging question.
  • He will create a routine of different posts Monday to Friday on the Instafeed, (general feed), usually one post per day. 
  • He encourages using the carousel (max ten posts)

Three Instagram Foundations

  1. Use it to build a more significant base with warm leads (existing patients). This increases credibility.
  2. Your credibility is useful for cold leads. People will look at your website and social pages, and when they find your IG page, your personality will ooze out.
  3. Also helps you stay in contact with your existing patient base. You can see who engages with your photos and videos, and when they do, you can reach out and enquire how they are doing. (Brilliant)

Use Instagram Stories

Post short 15-second videos that only last for 24 hours. They are a great way to test content or trial a post. If you get 10% or more engagement, you can post about it in your general feed.

If there's no traction, don’t post about it. 

On this podcast, Grant said that his Instagram name in @the_foot_mechanic; however, this has been changed to @grantfootdr.

If you have any questions about this podcast, please email me at tf@tysonfranklin.com, or you can contact Grant Duong at grantfootdr@gmail.com.

One-On-One Coaching & Mentoring

If your podiatry business needs help to develop marketing strategies or business systems, the most efficient way to do this is with one-on-one coaching and mentoring. Please email me at tf@tysonfranklin.com and let's see where I can you.  

Newsletter & Events 

Please sign up for my NEWSLETTER If you'd like to know more about upcoming EVENTS, I promise not to spam you with daily emails telling you how great I am.

Facebook Pages

I have set up a Podiatry Legends Podcast Facebook Page, where I post additional information regarding podiatry events and conferences around the world, and I've also set up a new Group Page - Podiatry Business Owners Club, which is just for podiatry business owners, which is where I will be adding additional business and marketing advice. 

My Book

It's No Secret There's Money In Podiatry. In Australia, you can order directly from my website, but if you live overseas, I would suggest Amazon or the Book Depository.

Tell Your Podiatry Friends

If you enjoy listening to Podiatry Legends, please tell all your podiatry friends, and please feel free to leave a REVIEW on iTunes, or wherever you like to listen to podcasts. 

If you enjoyed this episode you might also enjoy:

048: Patrick MeEnaeney Rapid Business Expansion 

It's No Secret with Dr T. Podcast

If you like marketing and small business, please take a look at my other podcast; It's No Secret with Dr T., and you may also enjoy Ep 205: Fans First Experience with Jesse Cole