1983: Practice Management Education
The Dentalpreneur Podcast w/ Dr. Mark Costes
Release Date: 05/13/2024
2283: Breaking Down the Workforce Shortage in Dentistry
The Dentalpreneur Podcast w/ Dr. Mark Costes
On today’s episode, Dr. Mark Costes sits down with Holli Perez, CMO and co-founder of DirectDental, to discuss the workforce challenges reshaping the dental industry. Holli shares her journey from being laid off in a DSO leadership role to launching a game-changing dental staffing platform that now serves practices in all 50 states. The conversation dives deep into the realities of temp staffing, the growing hygienist shortage, and why nearly 30% of dentists are reportedly doing their own hygiene work. Holli also unpacks practical strategies for improving employee retention, creating...
info_outline
2282: Timing Your Dental Practice Sale for Maximum Profit
The Dentalpreneur Podcast w/ Dr. Mark Costes
On today’s episode, Dr. Mark Costes sits down with dental transitions expert Greg Auerbach, Senior Director at Henry Schein Dental Practice Transitions. Greg unpacks the critical mistakes dentists make when preparing to sell their practices—and why waiting until you're ready to retire could cost you big. From understanding valuation methodologies like cap rate and EBITDA, to the difference between DSO deals and private practice transitions, Greg offers data-driven insights on how to boost your practice’s value well before it hits the market. Whether you're five months or 15 years...
info_outline
2281: How to Systemize Your Practice and Still Love Dentistry Pt. 2
The Dentalpreneur Podcast w/ Dr. Mark Costes
In today’s Part 2 episode, Dr. Mark Costes dives deep into the tactical side of building a scalable and profitable dental practice. He outlines his proven frameworks for streamlining operations, conducting effective team meetings, and mastering key performance indicators (KPIs). Dr. Costes shares real-world examples from his journey managing multiple practices, emphasizing the importance of organizational charts, performance reviews, and clear leadership expectations. He also breaks down the true cost of procedures, from crown preps to implants, so you can make data-driven...
info_outline
2280: How to Systemize Your Practice and Still Love Dentistry Pt. 1
The Dentalpreneur Podcast w/ Dr. Mark Costes
In today’s Part 1 episode, Dr. Mark Costes shares the captivating journey that took him from 20 dental school rejections to owning 16 successful dental practices and becoming a global leader in dental outreach. Speaking to a live audience, Dr. Costes breaks down the economic realities of private equity’s growing influence in dentistry and why understanding overhead and operational efficiency is more crucial than ever. He dives into the emotional and physical tolls of the profession, sharing why dentistry ranks high in burnout and what practice owners can do to regain their passion and...
info_outline
2279: The Legal Landmines Lurking in Your Dental Practice
The Dentalpreneur Podcast w/ Dr. Mark Costes
On today’s episode, Dr. Mark Costes sits down with employment attorney and HR tech founder Ali Oromchian for a candid and eye-opening conversation about the legal pitfalls facing dental practice owners. Ali, who is the CEO and co-founder of HR for Health, shares the shocking truth about why even well-intentioned dentists are at high risk for employment lawsuits—and what they can do to avoid them. From missed lunch breaks to post-sale lawsuits by longtime team members, Ali shares real-world examples of how things can go wrong and how HR for Health is helping thousands of practices...
info_outline
2278: The Five Key Drivers to Grow Your Dental Business
The Dentalpreneur Podcast w/ Dr. Mark Costes
On today’s episode, Dr. Mark Costes is joined by Penny Reed, Executive Vice President at ADOM and a trailblazer in dental practice management. Penny shares her journey from being recruited by her dentist to manage a practice, to becoming a nationally recognized consultant and leader in dental office management. She reveals the five key revenue drivers for practice growth, why active patient engagement starts in hygiene, and how simple, enthusiastic patient interactions can powerfully increase new patient referrals. Penny also dives into her new role at ADOM, highlighting the...
info_outline
2277: The Future of Dental Education is in the Cloud Pt. 2
The Dentalpreneur Podcast w/ Dr. Mark Costes
In today’s Part 2 episode, Dr. Mark Costes continues his compelling conversation with Dr. Lincoln Harris, CEO of RIPE Global, diving deep into the innovation behind their game-changing dental training platform. In this second half, Dr. Harris reveals how their software and hardware ecosystem is built for scalability, with a focus on improving clinical outcomes and associate productivity—fast. From cutting-edge cloud simulators and proprietary mannequins to custom LMS channels and data-driven ROI models for DSOs, it’s all about getting measurable results and breaking down barriers to...
info_outline
2276: The Future of Dental Education is in the Cloud Pt. 1
The Dentalpreneur Podcast w/ Dr. Mark Costes
In today’s Part 1 episode, Dr. Mark Costes sits down with the always insightful Dr. Lincoln Harris, founder of Harris Dental Boutique and CEO of RIPE Global. Fresh off recording 26 podcasts at Thrive Live, Mark kicks things off with high energy and hands over the mic to Dr. Harris, who shares his incredible journey from Queensland, Australia to Colorado, USA. The conversation dives into the evolution of RIPE Global from an in-person CE provider to a global force in dental education, now offering cloud-based procedural training, proprietary LMS software, and cutting-edge hardware. Dr....
info_outline
2275: Scaling Smart and Staying Grounded in Dentistry Pt. 2
The Dentalpreneur Podcast w/ Dr. Mark Costes
On today’s Part 2 episode, Dr. Steve Dove sits down with Dr. Mark Costes, diving deep into the mindset, strategies, and grit it takes to build and scale a thriving dental organization. Steve breaks down his leadership philosophy, including why delegation is essential for growth and how empowering the right people—even when they’re only 80% ready—can transform a business. He shares his passion for making people feel seen, both in his teams and patient care, and gives a candid look at the evolution of his multi-practice journey. From bootstrapping a pediatric startup for under...
info_outline
2274: Scaling Smart and Staying Grounded in Dentistry Pt. 1
The Dentalpreneur Podcast w/ Dr. Mark Costes
On today’s episode, Dr. Mark Costes is joined by longtime friend and DSI Black Belt coach Dr. Steve Dove for a heartfelt and inspiring conversation. Steve shares his journey from immigrating to the U.S. from South Africa at age 11 to becoming a Division I athlete and eventually a successful dental practice owner. He opens up about his early cultural challenges, the pivotal decision to pursue dentistry, and the humbling transition into dental school. Steve also reflects on how athletics shaped his mindset and how his complementary partnership with his wife, Dr. Kelly Dove, has fueled...
info_outlineOn today’s episode, we have a crossover from "Hi, I'm Dr." featuring Dr. Mark Costes, hosted by Akhil Chawla. Mark delves into his journey from clinical dentistry to a broader focus on entrepreneurship and education. Graduating from Marquette University in 2002 and starting his practice in Arizona, Mark quickly transitioned from an associate to owning his first of many dental practices. Over the years, he expanded his operations across Arizona and California, eventually owning 16 practices. Despite this success, Mark found his true passion in the business aspects of dentistry rather than clinical practice, leading him to found the Dental Success Institute in 2012, which focuses on coaching and consulting for dental practices.
Throughout the interview, Mark discusses the challenges and insights he gained from managing multiple practices, emphasizing the importance of systems over reliance on individual personnel. He also highlights his shift towards education and philanthropy, particularly through his involvement with the Colorado Surgical Institute and founding Smile Outreach International.
Akhil and Mark explore the intricacies of dental practice management, the impact of dental insurance on the industry, and the future of dental service organizations (DSOs). They discuss the importance of balancing business acumen with clinical skills and how dentists can better position themselves as entrepreneurs. The conversation also touches on the need for systemic changes in dental education and the insurance landscape to better support both practitioners and patients.
This episode provides valuable insights for dentists who are looking to expand their professional horizons beyond clinical work and into areas like business management, education, and entrepreneurship within the dental industry.
EPISODE RESOURCES