the significant ramifications of your work environment on listening
Deep Listening - Impact beyond words - Oscar Trimboli
Release Date: 10/09/2023
the hidden clues when you listen well in low trust group meetings
Deep Listening - Impact beyond words - Oscar Trimboli
This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways: Focus on non-verbal cues: Ambassador Cleverly emphasizes that what people don't say, their body language, note-taking, and response delays are often more revealing than their spoken words. This applies not just to high-stakes diplomacy but also to everyday workplace meetings. Team listening:...
info_outline
adaptive workplace listening and why its different from active listening
Deep Listening - Impact beyond words - Oscar Trimboli
Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs. Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based...
info_outline
the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown
Deep Listening - Impact beyond words - Oscar Trimboli
Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively utilizing conversational data and the ethical considerations of AI technology. Brown provides insights into how Authenticx's platform helps organizations unlock...
info_outline
how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf
Deep Listening - Impact beyond words - Oscar Trimboli
Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosenfelder emphasize the need to slow down the questioning process and ask better, more meaningful questions. They highlight the role of playback, curiosity, and emotional awareness in effective listening. We've got three copies of the book, Creativity, Inc, a behind the scenes story about creativity by the founder at Pixar, Ed Catmull....
info_outline
a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people
Deep Listening - Impact beyond words - Oscar Trimboli
To celebrate the first anniversary of , we have created a visual summary of the book. This video is an interview with the illustrator of visual summary. We discuss the process of listening before, during and after the project of creating the visual summary. If you would like to watch - visit
info_outline
the significant ramifications of your work environment on listening
Deep Listening - Impact beyond words - Oscar Trimboli
works as a general practitioner in England. He's a member of the Royal College of General Practitioners and is a faculty at Brighton and Sussex Medical School. He's passionate about listening education, research, and practice. He's delivered structured and evidence-based listening education programs in the UK and in India to hundreds of healthcare professionals with practical strategies and the knowledge needed to enhance the way they engage with their patients through their listening practice. He has co-founded , which has been instrumental in delivering custom-made clinical communication...
info_outline
the power of effective listening in spontaneous conversations with Matt Abrahams
Deep Listening - Impact beyond words - Oscar Trimboli
is a leading expert in the field of communications. He's a lecturer in organizational behavior at Stanford University's Graduate School of Business. He teaches a very popular class in strategic communication and effective virtual presenting. He's so good, he's even won the school's alumni teaching award. Matt also co-teaches improvisational speaking in Stanford's Continuing Studies program. To relax and rejuvenate, Matt enjoys hiking with his wife, watching sport with his kids, hang out with his friends, and continually being humbled in the Karate Dojo. In Matt's new book, , an important...
info_outline
how to listen when you will never be able to fix it
Deep Listening - Impact beyond words - Oscar Trimboli
Kathryn Mannix has spent her medical career working with people who have incurable advanced illnesses. Starting in cancer care and changing career to become a pioneer of the new discipline of palliative medicine, she's worked with teams in hospices, hospitals, and in patients' own homes to deliver palliative care, optimizing quality of life even as death is approaching. Kathryn has worked with many thousands of dying people and has found their ability to deal with illness and death both fascinating and inspirational. She believes that a better public awareness about what happens as we die...
info_outline
The cost of NOT listening
Deep Listening - Impact beyond words - Oscar Trimboli
G'day, it's Oscar. This is an excerpt from It's from Chapter One of the audiobook. The audiobook format is fascinating, it's different, it's distinct and I hope that I've honored Trena's request to make it an impactful audiobook.
info_outline
the importance of noticing when to listen for difference, not for the familiar - Aubrey Blanche
Deep Listening - Impact beyond words - Oscar Trimboli
In this episode, MathPath Aubrey Blanche helps people, teams, and organizations notice the edge of their mental, and systems models. Listen for free
info_outline
He has co-founded Glocal Academy, which has been instrumental in delivering custom-made clinical communication skills training programs to healthcare professionals and organizations across India and the United Kingdom. The academy delivered its first ever clinical communication skills training program in 2015 to healthcare professionals in India. He enjoys a long distance running and he hates cooking, but he loves eating food. During this discussion, Dr. Naineni change my mind about the impact of the environment in which you listen , education and your mindset, particularly in healthcare, but equally in workplaces all around the world.
While you're listening today, reflect on the question about what does your physical or virtual environment contribute or detract from the effectiveness of your listening?
I'd love to hear your answers, and for the first five people who send an email to [email protected] with a subject line Environment with an answer to these questions:
1. How does this conversation increase your awareness about the impact of your environment?
2. How does this play out in face-to-face environments?
3. How does it play out in virtual environments,
4. and what change will you make as a result of listening to this conversation?
We'll send you a paperback copy of the award-winning book, how to Listen: discover the hidden key to better communication, the most comprehensive book about listening in the workplace, and we'll send it in the post for you.
What's the cost of not listening?