Episode 102: Difficult Conversations With Employees
Business on Top with Kaeli Lindholm
Release Date: 04/04/2022
Bonus: Leadership Lesson 19: Growth vs. Safety: How Do You Know Which One to Choose?
Business on Top with Kaeli Lindholm
In this bonus replay episode, I’m revisiting one of my favorite conversations from the Fierce Factor: one of the most dangerous myths women are taught about success, that “playing it safe” is the responsible choice. This conversation was sparked by a reflection on 2016, the year I started KLC and the year my brother passed away, and a question that stopped me in my tracks: Is my life truly better because I chose growth over safety? What I’ve learned over the past decade is this: safety is often conditional, and comfort can be far more limiting than risk. I take you back to my...
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Episode 18: Best Practices for Raising Your Prices
Business on Top with Kaeli Lindholm
If the thought of raising your prices makes you want to crawl under a rock, this episode is for you. In this episode of Business on Top, I’m breaking down why premium pricing is such an important part of building a profitable, sustainable business, and how to know when it’s time to increase your prices without disrupting the client experience. I’m walking you through the signs that your pricing is out of alignment, from rising operating costs and shrinking margins to clients expecting discounts or becoming less aligned with the experience you want to provide. I’m also sharing the...
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Episode 17: What Would Kaeli Do? The Leadership Questions Every Founder Should Be Asking
Business on Top with Kaeli Lindholm
In this special episode of Business on Top, I’m answering real questions from women navigating the complexities of growing and scaling their businesses. I’m sharing my candid perspective on the biggest mistake I see seven-figure founders making, whether work-life balance is actually possible, how to build a business that supports your life, and what to do when your partner doesn’t understand or support your business investments. I’m also breaking down what I would look at first if someone handed me a million-dollar med spa and sharing why I believe the value of coaching goes far...
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Episode 16: Your Performance is Built in Practice
Business on Top with Kaeli Lindholm
In this episode of Business on Top, I’m getting a little more personal and reflecting on the experiences, failures, discipline, and perseverance that have shaped the leader I am today. I spend so much time focused on growth and what’s next that I rarely stop to recognize the experiences that gave me the skills and confidence to pursue those goals in the first place. In this episode, I talk about the importance of acknowledging the wisdom we’ve already earned through the challenges, failures, and moments when we had to get back up and keep going. I also share a personal story from my...
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Episode 15: Clinical Expertise Won’t Build Your Business
Business on Top with Kaeli Lindholm
I believe one of the biggest challenges in the aesthetics industry isn't clinical skill, it's business education. In this episode of Business on Top, I'm sharing why so many talented providers struggle with leadership, finances, hiring, and scaling their practices, despite being exceptional at what they do. If you've ever felt confident in the treatment room but uncertain reading your financials, leading a team, or making strategic business decisions, this conversation is for you. I dive into why this gap exists, how it keeps high-achieving founders stuck, and why mastering your craft isn't...
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Episode 14: Part 2: The Six Stages of Entrepreneurial Business Growth
Business on Top with Kaeli Lindholm
In Part 2 of this series, I’m continuing the conversation around the six stages every business moves through and the leadership evolution required to successfully navigate each stage of growth. As your business grows, your role as a founder has to evolve. The strategies, habits, and decisions that helped you build your business are not always the same things that will help you scale it. In this episode, I’m breaking down the final four stages of business growth: Toddler, Teenager, Young Adult, and The Zone, and the mindset shifts required to move from being the person who does everything...
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Episode 13: Part 1: The Six Stages of Entrepreneurial Business Growth
Business on Top with Kaeli Lindholm
I’ve learned that every stage of business growth requires a different version of you as a leader. Just like parenting, your role evolves over time. The way you lead your business in the beginning is not the way you lead a million-dollar company, a growing team, or a business designed to give you your life back. In Part 1 of this two-part series, I’m sharing one of the biggest lessons I’ve learned from working alongside hundreds of founders: businesses don’t outgrow strategy first, they outgrow leadership. I’m breaking down the first two stages of business evolution, Birth and...
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Episode 12: Your Business Can Only Grow as Far as Your Operating System
Business on Top with Kaeli Lindholm
Last week, I released a 7-part series on operational excellence, and the response was incredible. So many founders reached out saying these conversations completely shifted the way they think about growth, leadership, and building a business that doesn’t rely on them for everything. So, I wanted to bring the entire series together in one place. In this episode, you’ll hear all seven parts back-to-back as we dive into the systems, leadership, and operational frameworks that I’ve seen transform businesses over the last decade of working alongside hundreds of founders as they’ve crossed...
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Episode 11: Growth Doesn’t Break Businesses. Weak Infrastructure Does.
Business on Top with Kaeli Lindholm
If you’ve ever felt like your business is growing, but you’re carrying more stress, more responsibility, and less freedom than ever before, this episode is for you. Today, I’m sharing Day 1 of our five-day SPARK Leadership Intensive, where I dive into one of the biggest shifts every growing practice owner has to make: realizing that sustainable growth isn’t about working harder, it’s about leading differently. In this session, I’ll walk you through why so many successful businesses hit a plateau, how leadership, not demand, becomes the biggest growth constraint, and what it really...
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Episode 10: If You Want to Be a Great Leader, Be a Great Follower
Business on Top with Kaeli Lindholm
Most leadership conversations focus on what founders need from their teams. But in this episode of Business on Top, I want to flip the script and talk directly to employees, emerging leaders, and team members who want to grow their careers, increase their impact, and become indispensable within their organizations. One of the most valuable lessons I learned climbing the corporate ladder was this: if you want to be a great leader someday, you first need to learn how to be a great follower. In this episode, I share what I’ve learned from both sides of the table, as an employee who worked her...
info_outlineToday we are going to discuss the oh so dreaded reality of having difficult conversations with employees.
So often as leaders we question our ability to cultivate an environment where our employees respect our authority and let’s be real, actually like us and WANT to work for us. It’s sort of this tug and pull between needing to set boundaries, hold employees accountable, and yet also inspire them to take autonomous and passionate action to move the needle in our business without us telling them what to do.
Today’s topic is so important because performance management is like the speedometer for your business. It’s critical to develop a consistent practice for managing poor performance and dealing with scenarios that are below expectation in a timely, orderly, and unemotional manner.
My goal for this episode is to help you understand the following three parts:
- What needs to be in place to establish clear expectations with employees
- Where performance management goes wrong & mistakes you could be making
- How to have an un-emotional conversation with an employee about poor performance
Tune in to learn more and uncover my five checkpoints to designing a practice for consistent, relative feedback!
PS- If you’d like to learn more about accessing our performance management training and tools, you can head to the www.klcconsultants.com/join to get on our VIP list for access to our free resources, newsletter, tools, and more.
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