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1977: Extreme Ownership Pt. 3

The Dentalpreneur Podcast w/ Dr. Mark Costes

Release Date: 05/03/2024

1987: Empowering Practices & Elevating Teams show art 1987: Empowering Practices & Elevating Teams

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we welcome back Dr. Summer Kassmel. Dr. Kassmel shares her experiences from a recent summit, reflecting on its success and her interactions with attendees, including students and professionals. They discuss the challenges and new ventures in dental education and management, focusing on Dr. Kassmel's work in creating educational programs for dental assistants and front office staff. The conversation also covers leadership qualities, personal growth, and the importance of integrating new members into the dental community effectively. EPISODE RESOURCES Subscribe to  ...

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1986: Level 10 Leadership & Cultural Excellence show art 1986: Level 10 Leadership & Cultural Excellence

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we dive into the themes of Leadership and Cultural Excellence, spotlighting the profound insights shared at this year’s Dental Success Summit. The session opens with reflections on the growth from a small team to a robust panel of seasoned Dental Success Black Belt Coaches, emphasizing the rigorous path of learning through both challenging and straightforward experiences. Dr. Mark Costes leads the discussion, introducing a diverse panel including Dr. Matt Slivka, Dr. Monica Urda, Dr. Beau Sparkman, Dr. Alan Gotora, and Dr. Steve Dove, all of whom have unique stories of...

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1985: Blending Business Acumen with Dental Expertise show art 1985: Blending Business Acumen with Dental Expertise

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, Mark chats with Dr. Bill Keith, a key figure in DSI and COO of the innovative DSO, Dental Success Partners. Dr. Keith shares his journey from finance and real estate to taking over his father's dental practice and its expansion, highlighting the integration of advanced dental technologies. They discuss the evolution of dental practice management, focusing on the balance between clinical skills and business acumen, the impact of good leadership on practice success, and the importance of creating a robust business environment to thrive in the modern dental industry. EPISODE...

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1984: Growth & DSO Strategic Insights show art 1984: Growth & DSO Strategic Insights

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we welcome Kyle Francis, MBA, the Founder and President of Professional Transition Strategies, who shares his extensive expertise in the consolidation and transition of dental practices. Kyle begins by discussing the inevitable consolidation trend within the dental industry, emphasizing the strategic importance for practice owners to understand this wave, especially those who have scaled their practices to significant valuations. He warns that growing too large can limit selling options, primarily to doctor-to-doctor transactions, and potentially necessitate dealing with...

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1983: Practice Management Education show art 1983: Practice Management Education

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we have a crossover from "Hi, I'm Dr." featuring Dr. Mark Costes, hosted by Akhil Chawla. Mark delves into his journey from clinical dentistry to a broader focus on entrepreneurship and education. Graduating from Marquette University in 2002 and starting his practice in Arizona, Mark quickly transitioned from an associate to owning his first of many dental practices. Over the years, he expanded his operations across Arizona and California, eventually owning 16 practices. Despite this success, Mark found his true passion in the business aspects of dentistry rather than...

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1982: Innovation, Automation, & the Abundane Mindset show art 1982: Innovation, Automation, & the Abundane Mindset

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we have Pedro Becker, the founder and CEO of Axle and Zenith Dental IT. Pedro's journey from transforming Billboard and radio advertising to revolutionizing the dental industry through automation and AI is discussed. He shares insights into how his technology has automated processes in over 50 dental practices, increasing efficiency and reducing costs. Pedro details his latest innovations in dental technology, focusing on his flagship product, The X-Guide, which assists in efficient and effective implant placement. His efforts aim to make his office a one-stop shop for...

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1981: Innovating Dental SOPs show art 1981: Innovating Dental SOPs

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we have Tom Brown, a seasoned expert in dental marketing and the founder and CEO of Tom Brown Consulting. Tom shares his extensive experience in enhancing dental vendors' go-to-market strategies and his current role with My Dental SOP as a business advisor. The discussion delves into the significance of standard operating procedures (SOPs) in dental practices and how My Dental SOP helps digitize and streamline these processes for improved efficiency and consistency. Tom’s journey through the dental industry, including his pivotal role in the success of companies like...

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1980: Leading with Leadership show art 1980: Leading with Leadership

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we’re joined by frequent guest and esteemed colleague, Dr. Ben Kacos. As they delve into the challenges and intricacies of running a large dental practice, Dr. Kacos shares insights from his role as a black belt coach, his experiences with staff and practice management, and his thoughts on leadership within the dental industry. The conversation also covers the exciting new developments at Dental Success Partners (DSP), where Dr. Kacos will play a pivotal role in enhancing the quality and consistency of care across the organization. This episode is packed with practical...

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1979: Tackling the Horrors of Hiring Office Managers Pt. 2 show art 1979: Tackling the Horrors of Hiring Office Managers Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Tackling the Horrors of Hiring Office Managers & For All Positions,” speakers Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel delve into various crucial aspects of the recruitment process within dental practices. The first part focuses on the importance of aligning potential hires with the cultural values of the practice, emphasizing that cultural fit is often as significant as technical skills. The discussion also covers effective strategies for crafting engaging...

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1978: Tackling the Horrors of Hiring Office Managers Pt. 1 show art 1978: Tackling the Horrors of Hiring Office Managers Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes

On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled...

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On today’s part 3 episode, audience members had the unique opportunity to interact directly with Jocko Willink, posing insightful questions that delved deeper into his experiences and philosophies on leadership and management. The session began with Dr. Summer Kassmel asking about subtle, damaging traits in leaders, to which Jocko emphasized the destructive nature of ego and its ability to block personal and professional growth. He shared anecdotes from his time training SEAL teams, illustrating the critical need for humility and openness in effective leadership.

Another participant explored Jocko's recruitment strategies, particularly interested in how he assesses potential team members for his various business ventures. Jocko detailed the rigorous, real-world scenarios candidates are put through—dubbed the 'Jocotest'—to ensure they can handle the actual pressures and responsibilities of the job.

The discussion also covered how to maintain flexibility within standard operating procedures (SOPs) to avoid the rigidity that can stifle critical thinking and adaptability among team members. Jocko provided practical advice on ensuring SOPs allow for enough leeway to handle unexpected challenges effectively.

The session was not only a deep dive into the intricacies of leadership but also a testament to Jocko's profound impact on his listeners, many of whom expressed profound gratitude for the insights they had gained from his books and talks. His responses reinforced the importance of adaptability, preparation, and emotional intelligence in leadership—themes that resonated strongly with the professional audience at the summit.

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