loader from loading.io

Transformation done right is ‘with’ and not ‘to’ says LB Havering team

talking local government

Release Date: 10/15/2019

WM ADASS: immersive data presentation will change health & care commissioning show art WM ADASS: immersive data presentation will change health & care commissioning

talking local government

The Bridge - Shropshire Council’s immersive approach to presenting local data - is set to transform council and NHS commissioning

info_outline
‘It's never gone this well!’ – council service teams on building their own IT show art ‘It's never gone this well!’ – council service teams on building their own IT

talking local government

Kate Hurr, Digital Manager at Cumbria County Council, describes colleagues’ enthusiasm for creating digital services in-house.

info_outline
Transformation done right is ‘with’ and not ‘to’ says LB Havering team show art Transformation done right is ‘with’ and not ‘to’ says LB Havering team

talking local government

Chief Operating Officer Jane West and transformation lead Susie Faulkner describe a process designed to bring staff and residents along with change.

info_outline
Counter Measures No4 - how a trusted member of staff committed a £2.1m fraud and what LB Barnet did next show art Counter Measures No4 - how a trusted member of staff committed a £2.1m fraud and what LB Barnet did next

talking local government

Clair Green, Director of Assurance at London Borough of Barnet tells Rachael Tiffen, Director Local Government at CIFAS, about an unprecedented fraud

info_outline
Planning across place is key to tackling challenges of ageing populations show art Planning across place is key to tackling challenges of ageing populations

talking local government

Andy Begley, Director of Adults, Public Health & Housing at Shropshire and Mark Barrow, Director of Place, explain the Council's ‘whole system’ response to an ageing population.

info_outline
Doteveryone on regulating for responsible technology show art Doteveryone on regulating for responsible technology

talking local government

Director of Policy Catherine Miller describes how the thinktank is working with regulators across all sectors on measures to counter harmful effects on society of recent and rapid digital change.

info_outline
Counter Measures No3 - Durham's anti fraud team recovers £4.5m since 2015 show art Counter Measures No3 - Durham's anti fraud team recovers £4.5m since 2015

talking local government

Paul Bradley, Durham's Chief Internal Auditor, tells Rachael Tiffen of Cifas how Durham Council’s highly successful counter fraud programme has gone from £0 - £4.5m in five years..

info_outline
West Midlands Workforce Alliance creates West Midlands Workforce Alliance creates "safe space" for challenging health and social care discussions

talking local government

Professor Robin Miller (University of Birmingham) and Pete Jackson (WM ADASS) tell Vicky Sargent about a new collaboration and some surprisingly upbeat outcomes.

info_outline
Leaders & Leadership 3 - leadership in a digital world show art Leaders & Leadership 3 - leadership in a digital world

talking local government

Matt Prosser, Chief Executive of the new Dorset Council, tells Steve Cliff of Empowering You what’s required of a leader in a digital age

info_outline
Free Thinking 1 - Innovation strategies in the public sector show art Free Thinking 1 - Innovation strategies in the public sector

talking local government

Joe Tibbetts and a studio audience quiz Llewellyn Morgan who leads a team of 21 innovators at Oxfordshire County Council's iHub innovation unit

info_outline
 
More Episodes

London Borough of Havering’s Chief Operating Officer Jane West and transformation lead Susie Faulkner describe a process designed to bring staff and residents along with change.

Havering embarked on its transformation journey soon after Jane West arrived in post in early 2018, at a time when the borough - already under pressure from a rising population as people continue to move from inner London - was facing up to a front-loaded £37bn deficit.

Thinking by the senior leadership and elected members about change was done around four themes: communities, places, opportunities and connections.

To encourage fresh approaches, officers took leadership of themes not associated with their ‘day job’, the head of social care, for example, taking on the ‘places’ theme. When service reviews were conducted, they were done so with service directors out of the room to encourage staff to put forward their own ideas about delivery.

When it comes to residents, Havering has drawn on Wigan Council’s ‘deal’ with its citizens to create the ‘Havering Together’ concept and the slogan ‘cleaner, safer, prouder, together’.

Part of this is making clear what the council is doing and how it is looking to its communities to share some of the challenges of the stepping back of state provision. Meanwhile residents will see changes in how they access services (including more digital access) and significant regeneration activity, with £3bn of spending being rolled out across 12 estates.