loader from loading.io

Dan Leyva - Wings Over

MP TV with Matt Plapp

Release Date: 05/05/2020

ABR: How to RETAIN Your Customers show art ABR: How to RETAIN Your Customers

MP TV with Matt Plapp

And the road trip πŸ›£οΈ continues as we follow along with Matt in the ABR van. πŸš™ While en route to their next restaurant interview πŸŽ₯, Matt spills all the tea β˜• on the last part of ABR - Retention. He breaks down ⬇️ to retain your customers once you’ve gotten their attention and built a database. He emphasizes:

info_outline
πŸ”₯ Fire Up πŸ”₯ Your Customers with Fyre Pizza Co. show art πŸ”₯ Fire Up πŸ”₯ Your Customers with Fyre Pizza Co.

MP TV with Matt Plapp

info_outline
ABR: Build πŸ› οΈ A Better Database show art ABR: Build πŸ› οΈ A Better Database

MP TV with Matt Plapp

As Johnny Cash sang 🎡, β€œI’ve been everywhere.” πŸ—ΊοΈ Matt continues America’s Best Restaurants’ journey πŸš™ this week as he and the team travel to North Carolina. πŸ“ This week we are focusing on the B of ABR ➑️➑️ Building a database. Your database πŸ“‡ is essential to your business and Matt explains this as he dives into:

info_outline
ABR: How to ATTRACT πŸ‘€ Your Ideal Customer  show art ABR: How to ATTRACT πŸ‘€ Your Ideal Customer

MP TV with Matt Plapp

On the road again🎡🎢 with Matt and America’s Best Restaurants! While we refer to America’s Best Restaurants as ABR quite often, there’s also another meaning to it: Attract πŸ‘€, Build πŸ› οΈ, and Retain.πŸ‘πŸ» While en route πŸ›£οΈ to their next restaurant interview, Matt breaks down what it takes to attract attention from your ideal customers.πŸ˜‰ Follow along as Matt dives into:

info_outline
INTRODUCING: America's Best Restaurants  show art INTRODUCING: America's Best Restaurants

MP TV with Matt Plapp

Drum roll please πŸ₯β€¦ we want to introduce you to America’s Best Restaurants! πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» ABR’s mission is to help the best restaurants across America πŸ“connect with customers who will love them. ❀️ This week Matt dishes on all things ABR and shares his vision πŸ‘€ for it in the very near future. So fasten your seatbelts for this wild ride πŸš™ where Matt talks:

info_outline
 Catering πŸ’πŸ» to Your Customer Base with The Hangout by Two ✌🏼 Guys  show art Catering πŸ’πŸ» to Your Customer Base with The Hangout by Two ✌🏼 Guys

MP TV with Matt Plapp

We’re in the sunshine β˜€οΈ state for this week’s episode of MP TV as Matt hangs out with Peter Falisi, co-owner of The Hangout by Two ✌🏼 Guys. The pair sit down at his 160 seat 🍽️ restaurant to talk about his catering beginnings and transition to restaurant owner. Peter shares:

info_outline
Seeing the Fruits of Labor with Frutta Bowls show art Seeing the Fruits of Labor with Frutta Bowls

MP TV with Matt Plapp

We’re in ATL πŸ‘ as Matt visits one of our favorite Frutta Bowls locations, Chastain Park. πŸ“ Matt and owner Holly take a break outside to discuss her first few years in business (with one of them being 2020 🀯). The two dive into:

info_outline
πŸ”₯ Fire Up πŸ”₯ Your Customers with Fyre Pizza Co. show art πŸ”₯ Fire Up πŸ”₯ Your Customers with Fyre Pizza Co.

MP TV with Matt Plapp

Matt meanders down to South Carolina for this episode of MP TV. There he meets up with William Nichols, owner of Fyre Pizza Co. Fyre Pizza is a newly opened independent restaurant, where you can build your own pizza or order one of their specialties. Matt and William sit down to chat about what he’s learned in his quest to acquire customers. This includes:

info_outline
Low-Country Lessons with Crazy Crab πŸ¦€ show art Low-Country Lessons with Crazy Crab πŸ¦€

MP TV with Matt Plapp

We’re in the mood for some Southern seafood 🦐 πŸ¦€πŸ¦ž this week as Matt visits Crazy Crab Seafood Bar and Grill. πŸ“ You can expect low-country boils, gumbo, jambalaya, Cajun classics, and all types of shellfish πŸ˜‹ when you stop in for a visit. Owner Haras Sajjad explains his seafood background to Matt as the pair discuss:

info_outline
Nurturing Nostalgia with Sweet Taters πŸ₯” show art Nurturing Nostalgia with Sweet Taters πŸ₯”

MP TV with Matt Plapp

Sweet Taters πŸ₯” is getting customers hooked on a feeling, a feeling of nostalgia. Through their farm 🚜 to table menu and mismatched dishes 🍽️, Sweet Taters brings back that feeling you used to get at Grandma’s house.🏑 Join Matt and owner Natasha Bolden as they dive into:

info_outline
 
More Episodes

In episode 6 of MPTV, Dan Leyva, the Chief Wing Officer of Wings Over, and chicken wing franchise, sits down with Matt to discuss cultivating the perfect culture inside a franchise.

During this episode, we'll cover:
Becoming a Franchise
πŸ‘‰πŸ½ How to Serve, not just provide a service
πŸ‘‰πŸ½ Preparedness
πŸ‘‰πŸ½ Go-To Experiences
πŸ‘‰πŸ½ Core Values
πŸ‘‰πŸ½ Branding and Themes
and more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.