User Experience with David Tsai WizardCast 111
Release Date: 06/22/2020
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: Website: We know it's been a while. Things have been a bit rough pandemic-wise in the studio. Here's an interview we actually recorded mid-2021 with Jon Varese. Jon is the Senior Director, Documentation, Salesforce.org at Salesforce. He used to be Mark's old boss. We talk about the importance of documentation and more importantly the importance of Compassionate Documentation. It was a fun interview. I hope you enjoy...info_outline Salesforce Summer '21 Release Note Overview WizardCast 116
It's the lazy days of summer, and because of that our Salesforce Summer 21 release notes overview is out AFTER the release. Okay, it wasn't really laziness just lots of schedule conflicts. In this episode, Mark and Brian go thru the Salesforce Summer '21 release notes and highlight some features.info_outline Debugging Flow with Tim Peng WizardCast 115
We're talking about the history of debugging flows. What we used to have to do and how we got to have the tools we now have - including new debugging updates in Summer '21 release. Tim Peng - Directory of Product Management at Salesforce shares the journey of Debugging Flow.info_outline We’re Back! A Spring 21 Release Notes Story Episode 114
Spring 21 is here! It feels like 8 years since last March, but here we are after a long hiatus with a new episode. We're all talking about the new Salesforce release.info_outline True to the Confetti with Aria Niazi and Scott Allan WizardCast 113
True to the core (TTTC) sessions are now virtual and Monthly via Trailhead Live! Scott Allan, Senior Manager Product Strategy of Customer & Market Insights at Salesforce, joins us to talk about why this is a big deal and how you can participate.info_outline Midwest Streaming with Peter Coffee WizardCast 112
Peter Coffee with a special introduction by Eric Dreshfield joins the WizardCast with a discussion on technology, trends, and impacts of the pandemic. Peter is the VP of Strategic Research at Salesforce and has often spoken at Midwest Dreamin'.info_outline User Experience with David Tsai WizardCast 111
What is User Experience and why is it important to us as Admin and Devs?info_outline A Message
Organizations you can donate your time and money to if you're able.info_outline IdeaExchange Prioritization with Anusha Surepeddi and Scott Allan
First, the IdeaExchange Prioritization can get 4000 participants, there will be a donation of $10,000 to habitat for humanity. So get out there, prioritize and then share! We have 2 weeks to accomplish this.info_outline What if we were not afraid with Kristen Engelhardt WizardCast 109
We have a special episode including an interview with Kristen Engelhardt - Vice President of Customer & Market Insights at Salesforce. She was they keynote speaker at Midwest Dreamin 2019 and shared a series of stories focused around the question "what would we do if we were not afraid"info_outline
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What is User Experience and why is it important to us as Admin and Devs?
0:00 I give up!
3:36 David Tsai User Experience Lead for IdeaExchange at Salesforce
4:42 What is User Experience
5:35 Difference between End User and Customer
9:40 A storied difference to solving problems. Story-driven problem statements
15:00 Salesforce Relationship design
23:50 The User Experience journey for Prioritization on the IdeaExchange 39:43 Continuous improvement
51:20 Post Outro
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