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Customer Service During A Pandemic

The Water Cooler Hangout with Bob Poole

Release Date: 09/19/2020

Making the World a Better Place with Dillon Hill show art Making the World a Better Place with Dillon Hill

The Water Cooler Hangout with Bob Poole

Dillon is the founder of Live for Another that organically came out of using kindness to get through life. “It’s almost like a mindfulness practice, but instead of meditating or journaling, we come up with ridiculous ideas in response to the things that are bothering us.” In addition to Live for Another, he also started Lemons for Leukemia, trying to break the world record for the most amount of bone marrow donations. It went viral, and they eventually broke the world record and saved his friend's life, who received a bone marrow donation. The King of Trash, The Homeless Heist, The...

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Tank Hanna - The Divorce Coach show art Tank Hanna - The Divorce Coach

The Water Cooler Hangout with Bob Poole

Tank is a divorce coach who assists individuals before, during, and after the divorce process. He’s created a program to help those going through a divorce get through one of the most traumatic experiences of their life. Through one-on-one coaching sessions, online and live training events, he helps other dads reach their highest potential. “I help clients minimize the damage to themselves and their kids.” Tank’s purpose is to work with both groups and individuals to a transparent and straightforward path, transforming your past negative experiences into the change you want.

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Melanie Parish - The Experimental Leader show art Melanie Parish - The Experimental Leader

The Water Cooler Hangout with Bob Poole

Melanie Parish is a speaker, podcast host, and MasterCertified Coach. She is the author of The Experimental Leader book has coached organizations from a Fortune 50 company to IT start-ups. Seth Godin describes her book as groundbreaking in that it helps each of us see that leadership isn't a fancy form of management. Melanie and Bob Poole chat about leaders, managers, transitioning your business to online, and more in this episode.

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Steve Dotto and The Grey Wave show art Steve Dotto and The Grey Wave

The Water Cooler Hangout with Bob Poole

How does a TV celebrity transition from over two decades of creating and producing his own television show to becoming an online star on the Internet? And, why would he make the decision to niche down and focus on helping Generation X and Baby Boomers make the same journey to creating their own online businesses? Join me today as we talk with Steve Dotto and learn the answers to those questions and more including an announcement about a project Steve and Bob Poole are creating together.

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Angel Ribo - The CEO Confidant show art Angel Ribo - The CEO Confidant

The Water Cooler Hangout with Bob Poole

Angel Ribo, known as the CEO Confidant, has empowered more than 1500 CEOs in 33 different countries. Born near Barcelona, he has lived in eight countries around the world and speaks five languages. Currently based in Texas, he runs an international business, Wisdom for Kids, which helps underprivileged kids in Latin America become entrepreneurs using their local resources.

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The Importance of Being Magical and Consistent in Your Business show art The Importance of Being Magical and Consistent in Your Business

The Water Cooler Hangout with Bob Poole

Internationally Recognized Photography Team

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How to Design Your Life Around Your Bucket List with Trav Bell show art How to Design Your Life Around Your Bucket List with Trav Bell

The Water Cooler Hangout with Bob Poole

Well before Bucket Lists were a ‘thing’ – an eighteen-year-old Trav Bell wrote a ‘To Do Before I Die List’. Today, as a forty (something) year-old guy, thanks to The Bucket List movie and the popularity of the concept, everyone is aware of the term Bucket List. Trave is on a mission to help 10 million people to wake up and live purposely fulfilled lives.  Join Trav and Bob Poole as they talk Bucket Lists, internships, gap years, Australia, and much more at the Water Cooler Hangout.

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From Telemarketer to Media Mogul show art From Telemarketer to Media Mogul

The Water Cooler Hangout with Bob Poole

"Tracy Lamourie is the President and Creative Director of . In that world, she represents clients as diverse as politicians, entertainment figures, newsmakers, ethical businesses, and not for profit groups whose aims she supports. She is also the author of the upcoming book GET REPPED — Build Your Brand With Effective Public and Media Relations. She is a well-known, longtime advocate on a myriad of important worldwide issues and an award-winning international publicist working across industries from major entertainment projects to small businesses. Tracy is passionate about amplifying...

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Monique and the Dragon show art Monique and the Dragon

The Water Cooler Hangout with Bob Poole

How do you turn a side-hustle into a full-time digital marketing agency? Monique Idemudia discusses her story with Bob Poole. Passionate about inspiring small business owners to build an online presence, Monique is the founder of and the host of the Dragon Digital Marketing Podcast.   

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Breden Kumarasamy and Master Talk show art Breden Kumarasamy and Master Talk

The Water Cooler Hangout with Bob Poole

What do people fear more – death or public speaking? Surveys about our fears commonly show fear of public speaking at the top of the list. Our fear of standing up in front of a group and talking is so great that we fear it more than death, at least according to some surveys. However, Breden Kumarasamy has been teaching executives how to make presentations since he was in his early 20’s. Brenden is the founder of , a Youtube channel he started to help the world master the art of public speaking and communication.  Join Bob Poole as we find out how he is changing minds and helping...

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More Episodes

What happens to customer service and support when online shopping increases exponentially due to a pandemic? Do customers think it is worse than before COVID 19, the same, or even better. Have companies reacted quickly enough to the need for more support? Will customers return to shopping at brick and mortar stores as they reopen?

Bob Poole talks about all this and more in this episode of The Water Cooler Hangout.