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Good old fashioned customer service: my do’s and don’t for getting it right and earning your loyal customers & superfans

StartUp Creative - Your go-to source for straight-up business advice

Release Date: 10/18/2020

On Confidence & Self Belief show art On Confidence & Self Belief

StartUp Creative - Your go-to source for straight-up business advice

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StartUp Creative - Your go-to source for straight-up business advice

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StartUp Creative - Your go-to source for straight-up business advice

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StartUp Creative - Your go-to source for straight-up business advice

I’m so lucky to meet Sandra and sit down with her and have this conversation about her business which is the Good on You app. Sandra is one of the co-founders of this app and online platform that is dedicated to rating, reviewing, and producing articles and content on ethics and sustainability behind the fashion industry. I love so much about this conversation about how they’ve built this platform out. They started about five years ago and sold the needs and Sandra talks clearly and gives some really great advice about testing an idea, bootstrap it and fund it and the power of meeting the...

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StartUp Creative - Your go-to source for straight-up business advice

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StartUp Creative - Your go-to source for straight-up business advice

In today’s episode, I chat to an incredible and inspiring woman, who is the founder of the Dirt Company, an Australian-made eco laundry detergent. It is incredibly well-designed and is all about reducing plastic in the laundry industry. I am a user of this brand before I was introduced to Frankie and even more in love now that I know Frankie and have heard the story behind how and why she started this company which was incredibly inspiring.

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In conversation with Mason, Superfeast show art In conversation with Mason, Superfeast

StartUp Creative - Your go-to source for straight-up business advice

Today’s guest is Mason, the founder of Superfeast. Superfeast is premium quality tonics and herbs plus medicinal mushrooms. What I love about this conversation was how Mason shows his passion and his desire to understand and to educate and to better himself through the use of these herbs and tonics.

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In conversation with Fiona, My Daily Business Coach show art In conversation with Fiona, My Daily Business Coach

StartUp Creative - Your go-to source for straight-up business advice

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Good old fashioned customer service: my do’s and don’t for getting it right and earning your loyal customers & superfans show art Good old fashioned customer service: my do’s and don’t for getting it right and earning your loyal customers & superfans

StartUp Creative - Your go-to source for straight-up business advice

Today I will share some insights on why I think it is important, some research that you can do, some book recommendations, some of my pet peeves in customer service as a consumer, and do’s and don't of what I think works and tips as to how you can hone your customer service and what I think it will do for your business.

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In Conversation with Mukti, Mukti Organics show art In Conversation with Mukti, Mukti Organics

StartUp Creative - Your go-to source for straight-up business advice

Today I feel so lucky to sit down and talk with an elder in the world of entrepreneurship in a most loving, honorable, respectful way. My guest is Mukti, the founder of Mukti Organics - a skincare range that is organic. She’s been in the business for 20+ years. It’s an absolute honor for me to sit with someone who runs a product that she started and developed herself and started a business long before digital marketing and social media and all the things that we work with now.

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More Episodes

In today’s episode, I want to talk about one of my favorite topics in business and something that I think people can get so wrong but if you take some time to think about it and I am going to share some insights into why it is important and how it can be one of your most powerful marketing strategies and ways to grow your business.

Today’s episode is on customer service - the good old fashioned customer service that whether you like it or not is a very big part of your business. It is something that will either make or break you as a business. I will share some insights on why I think it is important, some research that you can do, some book recommendations, some of my pet peeves in customer service as a consumer, and do’s and don't of what I think works and tips as to how you can hone your customer service and what I think it will do for your business.