087 The New RICS Rules of Conduct
The Surveyor Hub Podcast
Christine O’Rourke is Head of Conduct Standards at RICS supporting surveyors by producing standards and guidance on professional conduct including the Rules of Conduct. She has worked in complaint handling roles in a number of organisations including RICS, other professional bodies, and the Pensions Ombudsman. What We Cover: - Why RICS regulation is not a counsel of perfection - What RICS’ new rules and regulations contain - How to maintain professional competence in surveying - How to communicate with a focus on respect, diversity, and inclusion Connect with Christine O’Rourke: -...
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086 Setting the Boundaries for Your Surveying Services with Neil Hewitt
The Surveyor Hub Podcast
Neil Hewitt is a residential surveyor specialising in older period properties, in particular local Suffolk timber frame and thatched houses. Neil has come into surveying by what may be seen as a non-conventional route, but he sees this experience of life as a huge benefit when dealing with the public. What We Cover: -What it’s like being a self-employed residential surveyor - Why surveyors should set clear boundaries for their scope of work - How to choose and work with the right client - How to deal with distressed clients - Neil’s advice to young surveyors Connect with Neil...
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085 Seeing the Bigger Picture in Surveying with Phil Parnham
The Surveyor Hub Podcast
Phil Parnham is a Chartered Building Surveyor with expertise in the diagnosis of defects in residential properties. Phil has many years of experience in the social housing, higher education, and residential sectors. He has developed a range of training services for residential practitioners of all types. What we cover: - Better ways of connecting with surveyors after COVID-19 - Focusing on the details versus the bigger picture in the surveying business - Phil’s experience dealing with claims and lessons learned Connect with Phil Parnham: - LinkedIn - Connect with Marion Ellis: -...
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084 How to Share Technical Content with Stacey Meadwell
The Surveyor Hub Podcast
Would you like to share and write more technical content? Perhaps you want to promote your business and share technical content with a wider audience? Surveyors and valuers have a lot of good stuff to share that can make the world a better place. But sharing your expertise is not easy. It's a skill to learn. Stacey Meadwell is a writer and trainer helping built environment businesses create better content more easily. She is also an experienced panel and round table moderator. Before setting up her own business she was a B2B property journalist and features editor for 20 years. What We...
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083 Networking and Visibility of Women Surveyors
The Surveyor Hub Podcast
This week, Marion invited Jo Williams and Betsy Wong to discuss their experiences in networking, self-discovery, and getting visible online. Jo Williams is a chartered building surveyor working within a team of mixed discipline surveyors. She provides building surveying services to occupiers and investors across all commercial property types. After 14 years working within a corporate consultancy in Birmingham, she happily left the city in 2019 to be closer to home. Betsy Wong is a Chartered Surveyor specializing in commercial properties. She helps both independent and corporate...
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082 Achieving Your Goals with Kirsty Knight
The Surveyor Hub Podcast
Kirsty Knight is a certified life coach for female entrepreneurs in areas of business, money, time & productivity. She teaches ambitious entrepreneurs her system that covers productivity tactics, mindset work and business strategy. Maybe there are things in your business that are not getting done. You're finding yourself on a roundabout of analysis paralysis. The bottom line is, it's not the task that's a problem, it's your mindset towards it. You might be scared of change, of the risk of failing or maybe even being too successful if things go to plan. So why do we procrastinate and...
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081 A Chat About Regulation with RICS
The Surveyor Hub Podcast
In this episode, Marion invited Sarah Cantrill, Richard White, and Charlie Jackson to chat about the significance of RICS standards and regulations. Richard White is a Chartered Surveyor working in the Profession Support and Assurance team within RICS Regulation. Through different types of review visits, workshops, and other training and advice, the team provides support and guidance to help firms and Members come into compliance with the requirements of Red Book. Sarah Cantrill leads a team at RICS supporting regulated firms and members with the implementation of RICS rules and best practice....
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080 The Love Surveying Mastermind
The Surveyor Hub Podcast
The life of a surveyor can be a lonely one. Who do you talk to when you need to get advice, guidance and support that you need? Trying to work out what's important to you can have you going round in circles when you only got yourself to discuss it with. It's so easy to get overwhelmed and an overwhelmed mind does nothing. But it doesn't have to be that way. That's why I created The Love Surveying Mastermind, for surveyors who love what they do. It’s for those who want to be more intentional about the business and career they're building. What Is Covered: - What is The Love...
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079 Thatched Properties and Fire Safety Concerns
The Surveyor Hub Podcast
Recently Marion had a conversation with Neil Hewitt and Charles Chalcraft about surveying thatched properties and fire safety concerns involved in those surveys. Neil Hewitt is a Suffolk-based independent residential building surveyor who offers the RICS Building Survey. It is the highest level of survey offered under the RICS format that is particularly recommended for older properties. He specialises in older period properties, in particular local Suffolk timber frame and thatched houses. Charles Chalcraft is a retired master thatcher who is trained as a home inspector. He now trains...
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078 Attracting the Right People
The Surveyor Hub Podcast
The title “Attracting the Right People” may sound a little bit misleading, but don't worry, I am not going to share dating tips with you. This piece is about engagement and visibility. You need to wave your flag high and proud to get attention. But then you've also got to hold the conversation consistently to be credible. This applies whether it's at your place of work or running your own business. If you find you’re getting something other than meaningful engagement, take a long hard look at what you're putting out there. What We Cover: - Talking about your values and why it...
info_outlineEmma Vigus is the Managing Director at mio, a sales progression platform for estate agents. Emma has over 20 years’ experience in sales, marketing and business development across the residential property sector. Prior to her current role at mio, she spent 10 years specializing in PII insurance and risk management for surveyors.
She is also Founder and Chairperson of Women In Residential Property, which fosters collaboration between women in senior roles across all sectors of the residential property sector.
Emma has been featured in a range of publications, including EA Today, The Negotiator, Today’s Conveyancer, Mortgage Finance News and been a guest on The World Class Agency Podcast.
What We Cover:
- Risk management in surveying and how to overcome the fear of claims
- Tips and advice for surveyors on renewing their PII
- What is mio and what they do
- Working with surveyors vs. working with estate agents
- Being a managing director in an early-stage business
- The mission on Women in Residential Property network
Connect with Emma Vigus:
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- mio https://mio.co.uk/
- Howden Insurance Brokers https://www.howdengroup.com/
- Home Buying and Selling Group https://homebuyingandselling.wixsite.com/hbsg
- Women in Residential Property https://www.womeninresidentialproperty.co.uk/
- Ella’s - Safety, Care and Support for Survivors of Trafficking and Exploitation https://www.ellas.org.uk/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners