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Kevin Clune, MSP Spark: Marketing is a Marathon

MSP Business School

Release Date: 12/07/2021

George Smith - Essential Strategies to Secure Your M365 Environment show art George Smith - Essential Strategies to Secure Your M365 Environment

MSP Business School

Show Website: Guest Name: George Smith LinkedIn page: Company: Augmentt Website: Host Brian Doyle: George Smith is a renowned professional in the Managed Service Provider (MSP) industry and currently serves as a key team member at Augment. With a robust background that includes a pivotal role in growing a Canadian MSP and focusing on managed services in the healthcare vertical, George has transitioned to the vendor side. At Augment, he works alongside industry pioneers like Gavin Garbutt and Derek Belair. Over the past three and a half years, he has been instrumental in driving the...

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Shane Naugher | From Automation to Intelligence: The Evolution of Business Processes show art Shane Naugher | From Automation to Intelligence: The Evolution of Business Processes

MSP Business School

Show Website: Guest: Name: Shane Naugher  Linkedin page: Company: website Hosts Brian Doyle: Shane Naugher is a seasoned technology expert with nearly 30 years of experience in the industry. He is the founder of Dazzee, a company he launched in July 2000. Shane has a notable background in VAR (Value Added Reseller) services and has partnered with giants like Cisco and Southwestern Bell (pre-AT&T merger) to implement large-scale infrastructure projects. More recently, Shane has focused on AI and business process automation to enhance business efficiencies and customer...

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Rod Capobianco The Secret Sauce to Sales Training: What Your Reps Really Need show art Rod Capobianco The Secret Sauce to Sales Training: What Your Reps Really Need

MSP Business School

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The 5 TBR Killers show art The 5 TBR Killers

MSP Business School

Episode Summary: In this episode of MSP Business School, host Brian Doyle dives deep into the critical topic of Quarterly Business Reviews (QBRs). Drawing from his extensive experience at VCIO Toolbox, he identifies and discusses the five main pitfalls that can undermine effective QBRs. Whether you're an MSP struggling to engage your clients or looking to elevate your business review process, Brian offers meaningful solutions to common challenges. Brian opens the discussion by emphasizing the importance of having the right people in the room. He highlights the necessity of demonstrating value...

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Miles Walker The Art of Storytelling How to Captivate Your Audience show art Miles Walker The Art of Storytelling How to Captivate Your Audience

MSP Business School

Show Website: Guest Name: Miles Walker LinkedIn page: Company: Website: Miles Walker is the featured guest on this instalment of MSP Business School podcast. With an impressive journey traversing numerous countries and industries, Walker brings a global perspective to the MSP space. Born in England and having lived in places like the Dominican Republic, Cambodia, Ethiopia, and Australia, his extensive background in the travel industry as a Sales Director provides unique insights into his current role. Today, Walker serves as part of the team at Kaseya, a leading provider of IT...

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Mastering Differentiation How to Stand Out in a Crowded Market show art Mastering Differentiation How to Stand Out in a Crowded Market

MSP Business School

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Brian Gillette - Cracking the Code How to Win More Clients in the MSP Industry show art Brian Gillette - Cracking the Code How to Win More Clients in the MSP Industry

MSP Business School

  Brian Gillette is a notable figure in the Managed Service Provider (MSP) industry, renowned for his expert knowledge in sales coaching and growth strategies. As the founder of Feelgood MSP, he has honed his skills over a 15-year career in sales and particularly within the MSP channel since 2017. Starting as a VP of Sales for a small MSP in Southern California, Brian distinguished himself by achieving remarkable growth, expanding their Monthly Recurring Revenue (MRR) significantly. His approach to sales is linear and is based on doing the right thing consistently over time, rather than...

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Connor Swalm, The Future of Cybersecurity Moving from Check the Box to Inbox show art Connor Swalm, The Future of Cybersecurity Moving from Check the Box to Inbox

MSP Business School

Show Website: Guest: Connor Swalm, CEO  Linkedin: Company: Phin Security Website: In this insightful episode of MSP Business School, host Brian Doyle sits down with Connor Swalm from Phin Security to discuss the entrepreneurial journey and the innovative approach Phin Security is taking to simplify cybersecurity training for MSPs. The conversation delves into Connor's backstory, his initial foray into real estate, and his subsequent pivot to cybersecurity following a pivotal loss that reshaped his life and career. Connor provides a frank perspective on the challenges of starting a...

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The MSP's Guide to SOC 2: How to Get Started and What to Expect show art The MSP's Guide to SOC 2: How to Get Started and What to Expect

MSP Business School

In the latest installment of MSP Business School, Brian Doyle hosts an insightful conversation with compliance experts Bo Bito and Angelika Mayen from Render Compliance. The episode zeroes in on the increasingly critical subject of SOC 2 compliance for Managed Service Providers (MSPs), delving into the nuts and bolts of the process and offering pearls of wisdom for businesses considering the SOC 2 journey. The discussion kicks off with a detailed expedition into the SOC 2 process, demystifying the steps from an MSP's standpoint. Bo and Angelica highlight the importance of involving experienced...

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Unveiling the Secrets of Cyber Warranties What MSPs Need to Know show art Unveiling the Secrets of Cyber Warranties What MSPs Need to Know

MSP Business School

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Kevin Clune of MSP Growth Hacks comes onto the show to share some exciting new tools that MSPs can use to gain consistency in their marketing and to tell us about his new resource and networking platform, MSP Spark.