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Are Your Services Destroying Your Business?

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

Release Date: 06/02/2022

Freelance Contracts: How to Fire a Client when they Cross the Line {Ep. 87} show art Freelance Contracts: How to Fire a Client when they Cross the Line {Ep. 87}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

Are you struggling with a client who crosses the line? Today, I discuss how to address disrespectful clients, set boundaries, and communicate expectations clearly with freelance clients. I’ll share my own experiences and provide practical advice on how to handle clients who are disrespectful of your time and energy. Key points include the right time to address disrespect, differentiating between client needs and disrespect, and leveraging contracts to set boundaries. 00:59 The Right Time to Address Disrespect 02:32 Humanizing Client Relationships 04:21 Communicating Expectations and...

info_outline Setting Boundaries with Clients as a Creative Freelancer: How to Be Friendly and Firm {Ep. 86} show art Setting Boundaries with Clients as a Creative Freelancer: How to Be Friendly and Firm {Ep. 86}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

Are you struggling to maintain boundaries while being friendly with clients? In this episode, I share a personal story about the turning point that made me realize the importance of setting boundaries - and how I learned to strike that balance. From being available 24/7 to implementing strict communication rules, learn how to protect your time and energy while still maintaining a good relationship with your clients. Key points discussed include: understanding the difference between being liked and respected,  defining your deal breakers, and  how personal habits spill over into...

info_outline Your Client Wants Unlimited Revisions. Here’s How to Set Boundaries That Protect Your Time {Ep. 85} show art Your Client Wants Unlimited Revisions. Here’s How to Set Boundaries That Protect Your Time {Ep. 85}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

Tired of endless revisions and unclear expectations with your clients? If so, then today’s episode is for you! In this episode, I dive into how you can limit the number of revisions and feedback opportunities for clients by including three key sentences in your contract. Learn why it’s wrong to believe 'the client is always right' and get actionable steps to ensure both you and your clients have aligned expectations, ultimately fostering more respectful and productive professional relationships. 02:24 The Myth of 'The Client is Always Right' 03:56 Key Contract Clauses to Limit Revisions...

info_outline Why Cookie-Cutter Frameworks Don't Work For Creative Freelancers {Ep. 84} show art Why Cookie-Cutter Frameworks Don't Work For Creative Freelancers {Ep. 84}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

Do you have a framework for your client work? One that works time and time again? If not, then today’s episode is for you! Today, we tackle an issue that's more prevalent than ever – the misguided belief in cookie-cutter solutions offered by so-called 'gurus'. Their frameworks may have worked for them, but that doesn't mean they'll work for you.  This episode delves deep into rejecting societal pressures of perfectionism, the importance of viewing life and work as experiments, and setting clear boundaries with clients.  Learn how to attract the right clients, the right projects,...

info_outline Afraid To Lose Clients? Why Defining Your Ideal Client Is Key To A Joyful Business {Ep. 83} show art Afraid To Lose Clients? Why Defining Your Ideal Client Is Key To A Joyful Business {Ep. 83}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

In this episode, I delve into the emotional aspects of the fear of losing clients. We’ll discuss recognizing red flags, prioritizing yourself and your needs, and clearly defining the type of clients you want to work with. I’m also sharing personal experiences and at the end, I'll provide you with a handful of actionable steps to help you identify your ideal clients. By doing so, you can be sure your work aligns with your values, ultimately leading to more satisfaction and success in your professional life. 00:32 The Emotional Side of Losing Clients 01:46 Personal Experiences and...

info_outline Hidden Freelance Contract Gaps That Could Cost You Big (And How to Fix Them) {Ep. 82} show art Hidden Freelance Contract Gaps That Could Cost You Big (And How to Fix Them) {Ep. 82}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

If you’re afraid that your client contract has some hidden pitfalls and maybe one day, it’s all going to blow up in your face, then today’s episode is for YOU!  Today, we’re talking about when you don't know, what you don't know. It’s not about the right legal wording. And it's even less about what you actually SAY in your contract. What matters more is what’s MISSING from your contract.  Today, I dive deep into how to spot what's missing and provide you with a free tool to help plug those holes and fill those gaps. Hear my story of a client who led me on a literal...

info_outline How to Stop People-Pleasing and Embrace Your True Self as a Creative Freelancer {Ep. 81} show art How to Stop People-Pleasing and Embrace Your True Self as a Creative Freelancer {Ep. 81}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

If you’re a self-defined people-pleaser, struggling with your identity as a Creative, then this episode is for you. I’m diving deep into what it means to be YOU.  We'll explore how creatives like you are often taught to think and feel a certain way, which leads to a disconnect between their intellectual and emotional selves. I'll share three startling statistics about the struggles many face with identity, self-worth, and confrontation, and how these affect creatives specifically.  Through a bit about my own personal journey and incorporating professional insights, we'll uncover...

info_outline How To Say No And Set Boundaries With Clients (Without Feeling Guilty) {Ep. 80} show art How To Say No And Set Boundaries With Clients (Without Feeling Guilty) {Ep. 80}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

If you’re a self-proclaimed people-pleaser and having a hard time sticking to boundaries with your clients, then this episode is for you! In this episode, I’m diving deep into the crucial topic of boundaries and am sharing a very personal, life-changing experience that very few people in the world know - it became the impetus for starting my own personal journey of overcoming trauma and learning to set boundaries. I’ll also discuss the importance of respecting and enforcing boundaries, providing practical advice on how to set and maintain them, particularly through contracts and daily...

info_outline The Real Reason You’re Undercharging In Your Creative Business (and How to Stop) {Ep. 79} show art The Real Reason You’re Undercharging In Your Creative Business (and How to Stop) {Ep. 79}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

When it comes to pricing, there's so much out there in the world telling and showing us we are not valued, when actually, all we're hearing are the loudest talkers, right? The real problem is believing in your value and not allowing society and people outside of you to change your belief in yourself.  In this episode, I discuss the importance of valuing your work appropriately and not undercharging for your services. I’m sharing my own journey helping clients navigate difficult conversations and set proper fees. We’ll dive into the pitfalls of charging lower than deserved fees,...

info_outline Introducing Managing Client Disputes: A Podcast for Creative Freelancers [Podcast Rebrand] {Ep. 78} show art Introducing Managing Client Disputes: A Podcast for Creative Freelancers [Podcast Rebrand] {Ep. 78}

Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers

Thanks for listening to this updated introduction of the “Managing Client Disputes” Podcast (An Original What Would Sheila Say?® ️and CreativesEd® ️Podcast) and welcome to the (r)evolution! for a chance to get on the Podcast on IG with Sheila  If you’ve ever been told that being a service-based professional means you have to suck it up, accept whatever client walks in the door no matter how little they want to pay you, and that you're never going to make any money unless you scale and grow a huge team, then you’re in for a spin, because none of that is true!...

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Have you ever considered whether your services might be destroying your business? My guess is probably not; it’s easy to ignore.

I started this podcast because I wanted business owners, entrepreneurs, and those who are making decisions inside of other people’s businesses - managers, leaders, partners - and those striving to be promoted into those positions - to understand what it actually takes to attract the right people, projects, and pay with clarity, confidence, and courage. 

My purpose is to help you find yours. To find what lights you up, to help you navigate all the pieces of what it means to ACTUALLY run a business. 

And nothing matters in your business if you don’t know what SERVICES matter to you. Remember, this is all about RECONNECTING your intellectual self to your emotional self. 

At the end of today’s episode, I leave you with a bit of homework, as always, because I want you to start implementing this today!

In this episode, we’re covering:

  • What expectations and permission have to do with the types of services you offer - whether you’re a business owner or not
  • What I do to help my clients identify the Services they want to provide so that they can get the people, the projects, and the pay that they want, and finally,
  • Two ways you can start figuring out what you want your Services to really be!

Y’all ready? Let’s do this!

>>> 

Thanks for listening to this episode. I hope it was illuminating! My mission is to help service-based professionals figure out exactly what they want, realize it’s 100% within reach, and create a simple, actionable plan that will get them there (without having to burn everything to the ground and start from scratch!), and I’d love to support you.

Here are some ways you can start creating your rich, happy life today:

Tag me, follow me, and DM me with your thoughts and questions:

Rate this podcast/episode on Apple Podcasts here

Learn more about me here: https://sheilawilkinson.com

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