Peter Duflo, Strategic Ventures - Helping MSP's to Build Leadership Teams Built to Scale
Release Date: 08/09/2022
Dustin Puryear | From Bottleneck to Breakthrough: Automation in Action for MSPs
MSP Business School
Show Website: Guest Name: Dustin Puryear LinkedIn page: Company: Giant Rocket Ship Website: Host Brian Doyle: In this episode of MSP Business School, host Brian Doyle is joined by Dustin Puryear of Giant Rocketship to delve into effective solutions for enhancing service delivery within MSP operations. Dustin shares his journey from managing an MSP to developing a vendor product that addresses the industry’s common pain points. The conversation focuses on how Giant Rocketship innovates ticket management and service coordination through automation, reducing backlog and improving...
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The Secret Sauce to Winning at Cybersecurity: Governance Over Tools
MSP Business School
Insightful coaching session with Brian Doyle from VCIO Toolbox, listeners are introduced to the concept of "Governance as a Service" and how it can significantly impact and enhance the Managed Service Provider ecosphere. Brian explains the importance of governance in the security and compliance sectors, particularly in building a cybersecurity culture that increases cyber insurance viability and meets regulatory requirements. With the rising attention to governance in updates from frameworks like NIST CSF and CIS, organizations need a structured approach to ensuring cybersecurity and...
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Why 40% of Cyber Insurance Claims Get Rejected and How to Avoid It**
MSP Business School
Show Website: https://mspbusinessschool.com/ Welcome to another engaging episode of MSP Business School, where your host Brian Doyle dives into the pressing issue of cyber insurance claims, which shockingly sees over 40% rejected, posing significant threats to businesses. In this fireside chat, Brian navigates through the core challenges MSPs face when dealing with cyber programs for their customers, urging them to build robust security and governance frameworks to minimize risks and ensure their claims are payable during security incidents. In this episode, the transcript illuminates how MSPs...
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Larry Meador, Cavelo | Navigating the Future of MSPs: Insights on Compliance and Risk Management
MSP Business School
Show Website: Guest Name: Larry Meador LinkedIn page: Company: Cavelo Website: Host Brian Doyle: In this episode of MSP Business School, host Brian Doyle engages in a vibrant conversation with Larry Meador from Cavelo. Brian touches on his past experiences and insights into the MSP space, setting a friendly and informative tone for the discussion. Meanwhile, Larry shares his rich career journey, shedding light on the lessons learned and transformations observed in the industry over the years. The episode explores Larry's transition through different roles and companies,...
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Frank Raimondi | From Vulnerability to Victory: Mastering Cybersecurity with the Right Tools
MSP Business School
Join Brian Doyle on the MSP Business School podcast as he has a fireside chat with Frank Raimondi from Nodeware. This episode provides an engaging exploration of the critical importance of cyber hygiene for businesses heading into the new year. It highlights the evolving responsibilities of MSPs in the cybersecurity landscape. As Frank delves into the intricacies of effective cybersecurity strategies, he also shares news about his new podcast venture, "Frankly Speaking," bringing fresh perspectives to existing and potential Nodeware users. In this insightful episode, listeners will gain...
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Andrew Hartman | From Overwhelm to Overachiever: How to Master Your Schedule Like a Boss
MSP Business School
Show Website: Episode Summary: In this insightful episode of MSP Business School, Brian Doyle engages with Andrew Hartman, the founder of Time Boss, to delve into the intricacies of effective time management. The conversation highlights common pitfalls in managing time and stress, particularly in high-demand environments like MSPs, where technical founders often struggle with overwhelming tasks. Andrew shares his personal journey through oppressive stress, which even affected his health, and how he developed strategies that became foundational to his company, Time Boss. Andrew discusses...
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Jonathan Schofield | Unlocking Referral Gold: The Secret Sauce to MSP Growth
MSP Business School
Show Website: Guest Name: Jonathan Schofield LinkedIn page: Company: Channel Falcon Website: Host Brian Doyle: In this episode of MSP Business School, host Brian Doyle converses with Jonathan Schofield of Channel Falcon. As a prominent figure in the MSP community, Schofield shares his journey from technology sales into his pivotal role within the managed service provider space. Highlighting the significance of building a recognizable brand through consistent messaging and strategic outreach, Jonathan emphasizes the necessity of authentic connections for accruing mental real estate...
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Alex Ivanov | Trust as Currency: The New Measurement of Success for VCIOs
MSP Business School
Show Website: Guest Name: Alex Ivanov LinkedIn page: Company: Accellis Website: Host: Brian Doyle: Welcome to the latest episode of MSP Business School, featuring Alex Ivanov from Accellis. In this engaging session, host Brian Doyle and Alex explore the evolving role of the Virtual Chief Information Officer (vCIO) within the MSP realm, particularly in the context of Technical Business Reviews (TBRs). Alex shares his wealth of experience in MSP practice, elucidating the journey from an engineering background to leading a client strategy team at Accellis. Through candid conversation,...
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Dror Liwer Coro Transforming MSPs The Secret to 2600 Growth in Cybersecurity
MSP Business School
In this engaging episode of MSP Business School, host Brian Doyle introduces Dror Liwer, co-founder of Coro, to dive into the arena of cybersecurity for MSPs (Managed Service Providers). As the holiday season emerges, there's a significant emphasis on drawing the curtains on 2023 with fortified security strategies. Dror shares Coro's approach to simplifying cybersecurity for small and mid-sized businesses by optimizing MSP capabilities through a robust, single-pane management platform. The episode explores Coro's unique positioning in the cybersecurity sphere, highlighting their seamless...
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Brian Guenther | Crucial Conversations: CMMC, Compliance, and Your Cybersecurity Strategy
MSP Business School
Show Website: Guest Name: Brian Guenther LinkedIn page: Company: Exceed Cybersecurity & I.T. Services Website: Host Brian Doyle: Brian Guenther is a seasoned cybersecurity expert and the founder of Exceed Cyber. With over 26 years of experience in the IT and cybersecurity industry, Brian started his career by building PCs and gradually transitioned into IT franchise ownership. He founded Exceed Cyber in 2017, focusing on helping businesses navigate the complex landscape of cybersecurity compliance, specifically for those with federal contracts mandated by regulations such as...
info_outlineWe’re thrilled to have Peter Duflo, join us for an incredible episode. This one is jam-packed with useful information, tidbits, and challenges for anyone thinking about building a leadership team.
2:44 – Peter kicks off the call with his background as an MSP leader who has sat on both sides of the M&A event over his early career. His experiences led him to realizing that many MSP's needed guidance on the M&A process. This led him to do some M&A work. In 2008 when the firesales started, he moved into helping MSP's in finding key talent.
5:36 – Brian kicks off a discussion on why an MSP need recruiters and how it can help accelerate company growth. Peter shares his model that helps focus MSP's on bringing on key leadership talent when their MSP exceeds $5M in revenue.
10:50 – Tim drives the conversation of the new remote business models and how that plays into recruiting leadership. Peter shares his experience on executive teams and remote work and the feasibility of a mixed executive team. This conversation transitions on where to find these resources.
17:57 – The call shifts to culture and how feeling like part of the team and helping the greater good for society are key critieria that is driving a lot of the leadership movement.
19:40 – Conversation turns to search timelines. How long does an executive search take and Peter shares some amazing numbers around hiring timelines.