When to Enforce Your Agreements: Contracts Basics (Part 2)
Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers
Release Date: 10/06/2022
Managing Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers
Are you struggling with a client who crosses the line? Today, I discuss how to address disrespectful clients, set boundaries, and communicate expectations clearly with freelance clients. I’ll share my own experiences and provide practical advice on how to handle clients who are disrespectful of your time and energy. Key points include the right time to address disrespect, differentiating between client needs and disrespect, and leveraging contracts to set boundaries. 00:59 The Right Time to Address Disrespect 02:32 Humanizing Client Relationships 04:21 Communicating Expectations and...
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Are you struggling to maintain boundaries while being friendly with clients? In this episode, I share a personal story about the turning point that made me realize the importance of setting boundaries - and how I learned to strike that balance. From being available 24/7 to implementing strict communication rules, learn how to protect your time and energy while still maintaining a good relationship with your clients. Key points discussed include: understanding the difference between being liked and respected, defining your deal breakers, and how personal habits spill over into...
info_outlineManaging Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers
Tired of endless revisions and unclear expectations with your clients? If so, then today’s episode is for you! In this episode, I dive into how you can limit the number of revisions and feedback opportunities for clients by including three key sentences in your contract. Learn why it’s wrong to believe 'the client is always right' and get actionable steps to ensure both you and your clients have aligned expectations, ultimately fostering more respectful and productive professional relationships. 02:24 The Myth of 'The Client is Always Right' 03:56 Key Contract Clauses to Limit Revisions...
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Do you have a framework for your client work? One that works time and time again? If not, then today’s episode is for you! Today, we tackle an issue that's more prevalent than ever – the misguided belief in cookie-cutter solutions offered by so-called 'gurus'. Their frameworks may have worked for them, but that doesn't mean they'll work for you. This episode delves deep into rejecting societal pressures of perfectionism, the importance of viewing life and work as experiments, and setting clear boundaries with clients. Learn how to attract the right clients, the right projects,...
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In this episode, I delve into the emotional aspects of the fear of losing clients. We’ll discuss recognizing red flags, prioritizing yourself and your needs, and clearly defining the type of clients you want to work with. I’m also sharing personal experiences and at the end, I'll provide you with a handful of actionable steps to help you identify your ideal clients. By doing so, you can be sure your work aligns with your values, ultimately leading to more satisfaction and success in your professional life. 00:32 The Emotional Side of Losing Clients 01:46 Personal Experiences and...
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If you’re afraid that your client contract has some hidden pitfalls and maybe one day, it’s all going to blow up in your face, then today’s episode is for YOU! Today, we’re talking about when you don't know, what you don't know. It’s not about the right legal wording. And it's even less about what you actually SAY in your contract. What matters more is what’s MISSING from your contract. Today, I dive deep into how to spot what's missing and provide you with a free tool to help plug those holes and fill those gaps. Hear my story of a client who led me on a literal...
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If you’re a self-defined people-pleaser, struggling with your identity as a Creative, then this episode is for you. I’m diving deep into what it means to be YOU. We'll explore how creatives like you are often taught to think and feel a certain way, which leads to a disconnect between their intellectual and emotional selves. I'll share three startling statistics about the struggles many face with identity, self-worth, and confrontation, and how these affect creatives specifically. Through a bit about my own personal journey and incorporating professional insights, we'll uncover...
info_outlineManaging Client Disputes for Creatives | Freelance Burnout, Scope Creep, Contracts for Freelancers
If you’re a self-proclaimed people-pleaser and having a hard time sticking to boundaries with your clients, then this episode is for you! In this episode, I’m diving deep into the crucial topic of boundaries and am sharing a very personal, life-changing experience that very few people in the world know - it became the impetus for starting my own personal journey of overcoming trauma and learning to set boundaries. I’ll also discuss the importance of respecting and enforcing boundaries, providing practical advice on how to set and maintain them, particularly through contracts and daily...
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When it comes to pricing, there's so much out there in the world telling and showing us we are not valued, when actually, all we're hearing are the loudest talkers, right? The real problem is believing in your value and not allowing society and people outside of you to change your belief in yourself. In this episode, I discuss the importance of valuing your work appropriately and not undercharging for your services. I’m sharing my own journey helping clients navigate difficult conversations and set proper fees. We’ll dive into the pitfalls of charging lower than deserved fees,...
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Thanks for listening to this updated introduction of the “Managing Client Disputes” Podcast (An Original What Would Sheila Say?® ️and CreativesEd® ️Podcast) and welcome to the (r)evolution! for a chance to get on the Podcast on IG with Sheila If you’ve ever been told that being a service-based professional means you have to suck it up, accept whatever client walks in the door no matter how little they want to pay you, and that you're never going to make any money unless you scale and grow a huge team, then you’re in for a spin, because none of that is true!...
info_outlineToday is Part 2 of the contracts series, where we talk about all the things you need to know before you sign, before you negotiate, before you start work. I want you to focus on the important steps BEFORE you sign, but in the event you’ve got an agreement or contract already, or you’re in the middle of working one with your team as an employee, you’re going to want to tune in today!
In this episode, we’re covering:
- Making sure all your ducks are in a row and you have all the DETAILS you need to make a decision to enter into a contract to begin with,
- And, if it’s too late for that, and you’re already in it, how to decide whether it’s worth it to you to try to force the issue, and
- How to tell what your options are in your contract - can you enforce your contract through a court or does it have to be with alternative dispute resolution?
At the end, as always, I leave you with a bit of homework to start taking action today. Y’all ready? Let’s do this!
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My mission is to help service-based professionals figure out exactly what they want, realize it’s 100% within reach, and create a simple, actionable plan that will get them there (without having to burn everything to the ground and start from scratch!). I’d love to support you, too! Here are some ways you can start creating your rich, happy life today!
FREE RESOURCES
- Start setting clear expectations with clients with this Contracts Guide!
- Simple Scripts for Better Boundaries (swipe copy and paste email templates!)
- Build a healthier lifestyle and add more joy in your life in this Masterclass!
LOW-COST RESOURCES
- Start fixing your top 3 most frustrating situations TODAY in this Managing Expectations Mini-Course! ($19)
- Get Boundaries *and* Balance in this Workshop ($29)
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