Episode 221 | The 5 A’s of Accountability: Assess
Release Date: 08/09/2023
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The Group Practice Exchange
Ever wondered if bringing on dietitians in mental health could transform your group practice—but felt stuck on where to start? In this episode, I’m sitting down with Jamie Magdic, registered dietitian and group practice owner, to dive deep into the logistics of dietitians in mental health, opportunities, and challenges of creating a true multidisciplinary practice. Jamie shares her experience running a thriving, insurance-based dietitian group and offers key insights into how multidisciplinary therapy can better serve your clients—and how to navigate the practical hurdles like...
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Episode 267 | How to Overcome Fear of Public Speaking as a Group Practice Owner with Linda Ugelow
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Episode 266 | Mental Health Industry Trends in 2025: Private Equity Investment in Healthcare, Values Based Care, Mental Health Market Consolidation & More
The Group Practice Exchange
What’s really happening in the mental health industry—and how will it affect your practice in 2025? From the growing influence of private equity investment in healthcare to the rise of values based care, the mental health industry is changing rapidly. We're seeing a consolidation wave across the mental health market, paired with the adoption of new tech and reporting models that could impact everything from how you run your business to how you get paid. This episode is a must-listen for anyone who’s building (or hoping to protect) a sustainable, ethical, and independent group practice in...
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Episode 265 | The Future of Mental Health Technology: AI Tools for Therapists You Need to Know with Christine Li
The Group Practice Exchange
AI tools for therapists are changing the way we run our practices—from reducing admin work to improving efficiency in scheduling, billing, and even documentation. If you’ve ever wondered how to use AI in your business, this episode is for you! I sat down with Christine Li, CEO of Mentaya, to talk about mental health technology and how AI is transforming group practices. Christine shares her predictions on where AI is headed, how it’s already streamlining daily operations, and what practice owners need to know about data privacy. We also discuss AI for therapist notes, automated...
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Episode 264 | Stop Doing It All! How to Grow a Therapy Practice by Building a Leadership Team
The Group Practice Exchange
Feeling overwhelmed trying to run your therapy business all on your own? You’re not alone! Many group practice owners hit a point where managing everything—from clinical work to admin tasks—becomes unsustainable. That’s where building a leadership team comes in. If you want to know how to grow a therapy practice without burning out, this episode is for you! I’m diving into why building a leadership team is a game-changer for group practice owners. I’ll walk you through the practical steps to create an effective leadership structure, common challenges you might face (like...
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Episode 263 | Building Client Trust Boosts Retention: How to Build Rapport with Clients and Keep Them Coming Back with Josh Satterlee
The Group Practice Exchange
Are you struggling with client retention in your group practice? Here’s the truth—if you’re not prioritizing building client trust, your retention rates will suffer. In this episode, I sit down with Dr. Josh Satterlee, a chiropractor and founder of Trust Driven Care, to break down why building client trust in therapy practices is the key to long-term client relationships—and ultimately, a thriving business. We explore practical client retention techniques that help clients feel heard, valued, and engaged in their care. Dr. Josh shares his framework for building client trust,...
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Episode 262 | Are You Tracking the Right Metrics? How to Track KPIs for Scaling Therapy Group Practice
The Group Practice Exchange
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Episode 261 | Wondering How to Get More Therapy Clients? How Mid-Size Practices Can Optimize Their Client Intake Process with Uriah Guilford
The Group Practice Exchange
Is your client intake process holding you back from getting more therapy clients? In this episode of The Group Practice Exchange Podcast, I’m diving into the all-important topic of how to get more therapy clients with my guest, Uriah Guilford from The Productive Therapist. We’re zeroing in on what’s often the biggest roadblock for practices: an inefficient client intake process. If therapy clients are struggling to book appointments or connect with your practice, this episode is for you. Uriah and I share strategies to simplify your client intake process, making it easier for clients to...
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Episode 260 | Therapist Court Prep: What to Say (And Not Say) When Testifying in Court with Tracy Masiello
The Group Practice Exchange
Ever had a therapist on your team get subpoenaed and panic? As group practice owners, it’s not just about managing our own responsibilities—it’s also about supporting our therapists when they face daunting tasks like preparing to testify in court. In this episode, I sit down with Dr. Tracy Masiello to discuss how to help your team navigate the courtroom with confidence. From therapist court prep to understanding what can a therapist say in court, Dr. Masiello shares strategies to ensure you and your team feel prepared and informed. Whether it’s preparing for a therapist...
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Episode 259 | Adapt and Succeed with Patrick Casale and Gabrielle Juliano-Villani
The Group Practice Exchange
Have you ever thought, “No one seems to want to work anymore”? If you’re struggling with hiring and retaining staff in your group practice, growing it might feel like an uphill battle. You’re definitely not alone! In this episode, I sit down with Patrick Casale and Gabrielle Juliano-Villani to tackle one of the biggest challenges facing group practice owners today: building a team that aligns with your mission and thrives alongside your practice. And the best part? We’re giving you a sneak peek into our , where we’ll go even deeper into these topics to help you turn...
info_outlineWhat qualities do you think make a great leader? Does your leadership team exhibit those qualities, or could it be time for an assessment?
For the third episode of the six-week Accountability Equation™ podcast series, I dive deeper into the second A of the five A's of Accountability: “Assess”. In this episode, I discuss the importance of assessing the leadership team in your group practice. I share the qualities of a great leader and explain the process of assessing your existing leadership team. I also highlight the benefits of self-assessment for leaders, and discuss the challenges and pitfalls of the interview process when looking for your leadership team. Some of the things I cover in this episode are:
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Why self-assessment is beneficial for leaders to reflect on their strengths and areas for improvement.
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The challenges and pitfalls of leadership interviews, such as bias and limited information.
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How to address the problem of limited diversity and inclusion in the interview process.
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How to adequately prepare for leadership interviews, including thorough research on candidates and utilizing structured interview processes.
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How to screen your leadership team for vision alignment, effective communication, decision-making skills, culture building, accountability, strategic thinking, resilience, and adaptability.
The "Assess" phase of The Accountability Equation™ is a critical step in ensuring the right people are in the right roles within your group practice. With the right tools and mindset, this process can be a powerful catalyst for organizational growth and success.
Thanks for listening! Like what you heard? Give us 5 stars on whatever platform you’re listening from. Need extra support? Join The Exchange, a membership community just for group practice owners on our website www.thegrouppracticeexchange.com/exchange. Talk to you next time!
Resources mentioned in this episode:
The Accountability Equation™ Quiz
The Accountability Equation™ Program & In-Person 2-Day Accelerator
Connect with Maureen Werrbach & The Group Practice Exchange:
This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.
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