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Are we eroding online attention? with Juan Mendoza

Funnel Reboot podcast

Release Date: 04/17/2024

The AI Playbook, with Eric Siegel show art The AI Playbook, with Eric Siegel

Funnel Reboot podcast

Episode 199 Today’s topic is AI and ML, and though you may think this doesn’t concern marketing, we need to acknowledge how it’ll shift things. Up to now, marketing was done on the premise that for a given audience shown a message, some  average percentage, would act on it. With AI, we’re now able to look at individual audience members and predict how each of them would act upon a message, and at the opportune moment we could have the message show up to each one of them. Goodbye analyzing what happened with crude audience averages, Hello to using detailed data to predict what’s...

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Ecosystem-Led Growth, with Robert Moore show art Ecosystem-Led Growth, with Robert Moore

Funnel Reboot podcast

Episode 198 A pretty widely held view in the world of B2B products is that sales has gotten harder, not easier. It’s not that buyers aren’t buying. By definition, buying is something they do. But in the example of software, some sales reps won’t even know they were being evaluated, let alone passed up for a rival’s product. Only the winning vendor knows that that account uses them for that specific function in their technology stack. All other companies are in the dark.     But are they really? Another way to look at this is that every vendor has information that could...

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Partnering on Customer Acquisition, with John Wright show art Partnering on Customer Acquisition, with John Wright

Funnel Reboot podcast

Episode 197 Today, we are going to talk about how those of us who sell things find new buyers once we’ve exhausted our own audiences. We involve partners, and we can do this in a few ways. These partners may have high-traffic sites or be social media influencers. We are trying to use someone else's channel to reach their audience, hoping they will buy from us. Alternatively, we might be the ones who are influential or have a large audience that brands want to reach, so they pay us to be their marketing channel. The name for teaming up like this is affiliate marketing. Today’s guest came to...

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Mastering Video Ads on Social, with Nikki Lindgren show art Mastering Video Ads on Social, with Nikki Lindgren

Funnel Reboot podcast

Episode 196   There’s something we take for granted these days, something that wasn’t even possible a short while ago. Let’s go back to 2008, to the first iPhone, the 3G. What you could send & receive with one, if you could afford the data plan, was restricted to voice, text & small images. That’s because at the time, the cellular networks could transmit at around a third of a Megabyte per second, which went up to 2Mb/second when 3G was fully available. Then LTE/4G started becoming available in North America, reaching 97 percent by 2013. With those data speeds, you could...

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Funnel Reboot podcast

Episode 195 We all want our organization’s decisions to be driven by the numbers. Who wouldn’t want to have at their fingertips analytics that accurately show which course of action will be best.   But doing this takes analysts, and that doesn’t mean hiring them, it means managing them to function well. It means creating processes for them, Outfitting them with technology. Giving them budgets.It's hard pulling this off in a small or mid-sized organization, and even leaders of large organizations must exercise care when creating this.  But there’s no set-in-stone law that...

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Building insights with Adobe Analytics, featuring Jenn Kunz show art Building insights with Adobe Analytics, featuring Jenn Kunz

Funnel Reboot podcast

Episode 194 There’s more than one way to skin a cat. Being honest, doing something differently is often neither better or worse, it’s just different. - Playing Music with an acoustic vs electric guitar - Writing with a pen on paper vs a computer. And continuing on that theme, it could be a Mac or a PC - Programming can be done in various languages - Films can be made with a variety of filming equipment, anything from an iPhone up to an IMAX ALEXA 65mm This also applies to what we use as our analytics tool. And though Google Analytics gets a lot of attention, including in this podcast, to...

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How your site's health impacts marketing, with Rob Villeneuve show art How your site's health impacts marketing, with Rob Villeneuve

Funnel Reboot podcast

Episode 193 Those of us in the digital economy think a lot about growing our business, but we don’t think as much about the tech that enables customers to interact with our business. When our sites don’t run smoothly or aren’t available, our customers suffer and it stops working as our sales and marketing engine. Terms for these episodes: the site crashed or it croaked, give us a perception that sites are either alive and well or completely dead, when its health really resembles our own human health. Meaning, a website can give off  warning signs that can be diagnosed and treated...

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Delivering Data Analytics, with Nicholas Kelly show art Delivering Data Analytics, with Nicholas Kelly

Funnel Reboot podcast

We've all heard of 1970's Apollo 13 mission that was supposed to send a 3-man crew to the moon, but once NASA became aware of an on-board explosion, it became all about rescuing the crew.  Ron Howard's 1995 movie gives a glimpse of how mission control staff in Houston reacted to information about the explosion.  When an alarm on the command module flashed, signaling a power drop, Flight Director Gene Kranz (portrayed by Ed Harris) turned to the mission controller in charge of emergencies and said "is this an instrumentation problem, or are we looking at real power loss here?" That...

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Revealing visitor behaviour through tags, with Ricardo Cristofolini show art Revealing visitor behaviour through tags, with Ricardo Cristofolini

Funnel Reboot podcast

My sister-in-law Janice works at the forefront of Medical Sonography. You may know it by the name Ultrasound, where non-invasive sound waves are sent into the body, which bounce off tissue and get displayed on a monitor. It has the ability to evaluate anatomy in an increasingly wide range of structures such as abdominal organs, the heart, vasculature and muscles in patients of all ages as well as the most commonly known purpose of obstetrical ultrasound. In the past 35 years, ultrasound has changed from a tool that was used solely by Radiology and has now expanded into being used by almost...

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Everyday use of Google Analytics, with Dana DiTomaso show art Everyday use of Google Analytics, with Dana DiTomaso

Funnel Reboot podcast

Episode 188 Dana DiTomaso embarked on her digital marketing journey over 20 years ago, initially working in tech support for a CRM before founding a web design company in 2002. In 2000, clients sought her expertise in increasing website traffic, propelling her into the world of Search Engine Optimization (SEO). By 2012, Dana became an active participant in the SEO community, sharing insights on technical and local SEO topics. Dana, having typed her first line of code in 1982, consistently demonstrated an entrepreneurial spirit and started delivering talks and presentations since 1998....

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Episode 192

In the world of capitalism, things that are rare are valuable.  Macallan single malt scotch, mint Joe Dimaggio rookie card, vintage Patek Philippe, a Stradivarius, Japanese Wagyu steak, a suit from a Savile Row tailor, an original Worhal painting, or a made-to-order Rolls Royce Phantom. It also extends to digital assets, like the domain Tesla.com, which the original registrant sold to the car company in 2014 for $11 million.

We can add another item that’s limited, arguably it’s a one of a kind. But just like all other goods with high sticker prices, opportunists have attempted mass-producing it, commoditizing it. They’re idea has been to make it common enough and thus cheap enough to be sold everyday in a large marketplace. 

The valuable resource that each of us has, of course, is time. About 200 years ago it became a measured thing, called attention. Ever since, the price it’s assigned has been paced by the places where media can be shown. In the present day, with a prolific amount of media-friendly technology around us, there’s almost no place where they don’t vy for our attention. 

This is bad for consumers. But today’s guest points out how it’s not just bad for them. It’s bad for advertisers, too. He says that bad actors, those who are unscrupulous about what ads they show and how frequently they show them, are spoiling this for the rest of us. The excessive amount of messages aimed at consumers is undermining their ability to absorb them, decreasing the effectiveness of the advertising we do. 

Taken to the extreme, the cheapening of consumer attention could harm the internet as a whole.  A book by Tim Hwang, ‘the subprime attention crisis”  points out that many information sites we all rely on are ad-supported, and the less ad revenue coming in, the less viable these publishers become. 

Our guest is someone who has worked with notable leaders in the marketing technology space and who now runs his own media company.  

He is the CEO of The Martech Weekly (TMW), a media company that's read by leading marketing and technology executives in more than 65 countries. 

He also hosts the Martech World Forum, an international gathering of world leaders in marketing technology and is a contributor to the “Making Sense of MarTech” podcast.  

We’re heading to Melbourne Australia to speak with Juan Mendoza

 

Timestamps/Chapters

 

(00:00:00) - Intro

(00:04:24) - Welcome Juan

(00:10:28) - Attention is Finite

(00:14:56) - Impact of hitting people's attention 'cap'

(00:27:26) - Public Service Announcement

(00:27:56) - The 'attention inflation' problem

(00:38:11) - Historical precedents for what we are experiencing

(00:41:56) - Where to contact Juan

Links to all people, products and cocepts mentioned are at the Funnel Reboot site's shownotes page.