Funnel Reboot podcast
I can't prove it, but I think many marketers wish they could improve how they're perceived by corporate leadership. I have felt this way in more than one role, and racked my brain on how to fix it. I've entertained everything including coming to board meetings with a dozen custom-branded donuts. Thankfully, the a solution I have come up with isn't extreme and it doesn't require donuts. I was recently given the chance by a local association - the OPMMA - to give a talk and I picked this problem. I hope as you listen to how I think it's solved and the three moments where this...
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We humans like conversations that keep moving forward. Every time we share some detail about ourselves, we expect the other person to remember it. If they bring that detail back up in our next interaction, we feel pleased and want to keep that relationship going. Conversely, we get annoyed when they blast us with messages we had already said didn’t interest us. This is severely problematic for us sales and marketing professionals. The sheer volume of people and details we all encounter is too much to keep straight in our outbound emails, let alone in our heads, and that's...
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Episode 233 In the 2009 movie “Up” there’s a golden retriever whose collar can translate his thoughts to speech. When Dug the dog first starts speaking, the main characters marvel at how smart he is, but expectations drop a moment later when he snaps his head around and halts mid-sentence when he hears a squirrel. We marketers are prone to Squirrel-chasing. Let’s be honest and admit that we get caught on a treadmill of activity without stopping to ask ourselves if it’s having an impact. How do we break this habit? This month’s book says it’s by creating a...
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Episode 232 There is a quiet, enduring power in wisdom that resists the urge to conform. Wise people refuse to abandon their convictions. It’s not obvious who will be the Wise character in These Stories, the role often casts them as having lowly beginnings or in the shadow of others who are more powerful. But they speak out anyway, even if they are mocked or sidelined. Take: Don Quixote’s sidekick Sancho Panza, whom Quixote usually makes fun of, becomes so well known for his practical wisdom that he becomes a Governor. In the story of Sidharrtha, when the prince leaves his palace, he is...
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It goes without saying that the purpose of sales and marketing is to help a company grow. We create forecasts where revenue grows a hundred-thousand, a million, or 10 million dollars. But we expect to achieve that with incremental changes to our resources and tech-stacks. When Base 10 Math is used to express numbers that differ by orders of magnitude, we use exponents, noted with the letter N put in superscript (N stands for the Latin word numerus or number). N to the power of 5 is equal to a hundred-thousand, N to the power of 7 is equal to ten million. We don’t have to raise N...
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Social media platforms can serve as both vibrant marketplaces and spaces for genuine social interaction, where consumers feel valued, while businesses boost engagement and sales. This picture may not look anything like the reality of social media that you see, but our guest will remind you that things haven’t always been this way. A short glance back of the Internet shows that in the year 2000 the Internet’s governing body actually had looked at using a citizen model to allow individuals who use the internet to kind of come together as a social contract and to decide how they would...
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Episode 229 We need to talk about what’s been happening with the use of AI on Google and Meta’s ad platforms. A few years ago, we were surgeons. We had the scalpel. We chose the exact keywords, the specific bid modifiers, the precise placements. Now? Google and Meta are basically telling us, "Hey, don't worry your pretty little human head about it. Just give us your credit card, a few grainy images, and a vague 'goal,' and we’ll take it from here." Performance Max (PMax) and Advantage+ are the ultimate "Trust Me, Bro" of the marketing world. They’ve turned "manual control" into a...
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How do you amplify a message when you can’t lean on traditional justifications like “because we’ll make a profit out of this”? In the for-profit world, the justification for marketing spend is straightforward: you put money in to get more money out. But how do you amplify a message when you can’t lean on traditional bottom-line justifications? For non-profits, associations, and social enterprises, the "profit motive" is replaced by a mission, yet the fundamental challenge remains identical—you must find and keep your "customers," whether they are donors, members, or...
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Episode 226 Positioning is an element that’s so foundational to Marketing, it’s taught in every introductory class alongside the "Four Ps" of marketing. Positioning is meant to describe the choices a brand makes to maximize how the market sees it. Positioning is very powerful because it can set perceptions that drive customer loyalty, strong demand, and the willingness to pay a premium price. But if all this is true, then why is the landscape littered with examples of where brands have flopped—cases where brand positioning actually caused a product to fail? Take...
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Episode 225 At the time I’m recording this it’s a new year. This is a typical time when people plan what they’re going to achieve fitness-wise, financially and professionally. If you’re working on that last one and wonder about what marketing reads you should try, I have some marketing books that could do just the thing. There are Five in all. - Let’s dive right in. Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.
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In the world of capitalism, things that are rare are valuable. Macallan single malt scotch, mint Joe Dimaggio rookie card, vintage Patek Philippe, a Stradivarius, Japanese Wagyu steak, a suit from a Savile Row tailor, an original Worhal painting, or a made-to-order Rolls Royce Phantom. It also extends to digital assets, like the domain Tesla.com, which the original registrant sold to the car company in 2014 for $11 million.
We can add another item that’s limited, arguably it’s a one of a kind. But just like all other goods with high sticker prices, opportunists have attempted mass-producing it, commoditizing it. They’re idea has been to make it common enough and thus cheap enough to be sold everyday in a large marketplace.
The valuable resource that each of us has, of course, is time. About 200 years ago it became a measured thing, called attention. Ever since, the price it’s assigned has been paced by the places where media can be shown. In the present day, with a prolific amount of media-friendly technology around us, there’s almost no place where they don’t vy for our attention.
This is bad for consumers. But today’s guest points out how it’s not just bad for them. It’s bad for advertisers, too. He says that bad actors, those who are unscrupulous about what ads they show and how frequently they show them, are spoiling this for the rest of us. The excessive amount of messages aimed at consumers is undermining their ability to absorb them, decreasing the effectiveness of the advertising we do.
Taken to the extreme, the cheapening of consumer attention could harm the internet as a whole. A book by Tim Hwang, ‘the subprime attention crisis” points out that many information sites we all rely on are ad-supported, and the less ad revenue coming in, the less viable these publishers become.
Our guest is someone who has worked with notable leaders in the marketing technology space and who now runs his own media company.
He is the CEO of The Martech Weekly (TMW), a media company that's read by leading marketing and technology executives in more than 65 countries.
He also hosts the Martech World Forum, an international gathering of world leaders in marketing technology and is a contributor to the “Making Sense of MarTech” podcast.
We’re heading to Melbourne Australia to speak with Juan Mendoza
Timestamps/Chapters
(00:00:00) - Intro
(00:04:24) - Welcome Juan
(00:10:28) - Attention is Finite
(00:14:56) - Impact of hitting people's attention 'cap'
(00:27:26) - Public Service Announcement
(00:27:56) - The 'attention inflation' problem
(00:38:11) - Historical precedents for what we are experiencing
(00:41:56) - Where to contact Juan
Links to all people, products and cocepts mentioned are at the Funnel Reboot site's shownotes page.