Interview with Karen D3 of WaitWell
Release Date: 01/05/2017
No one likes waiting. Do you?
This episode provides a deep-dive into improving your Patient Experience by improving their Waiting Experience.
Karen D. DeCuir-DiNicola (Karen D3) is a two-time cancer survivor. In other words, she has plenty of experience with waiting rooms either for her doctors or in the hospitals.
Listen how she can show you how to optimize that waiting room experience to provide an optimal patient experience!
In this episode of Russ & Randy Podcast, we chat with Karen D3 about the potential of your waiting room to ...
- educate your patients
- reassure your patients
- distract them from their worries
- better prepare them for the exam room
The benefits to your practice or hospital are unexpected, yet many.
Take a listen to hear about the benefits, and how you can achieve them for your practice or hospital.
Russ and Randy
Thanks for listening. See you next week! If you have a question or comment, please ask here or on our website.
All the best!