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Episode 5 : Serenity Prayer

Big Time Thinking

Release Date: 06/25/2018

Big Time Thinking Podcast Episode 18 People Skills Part 2 with Terry MacCauley from Big Time Advertising show art Big Time Thinking Podcast Episode 18 People Skills Part 2 with Terry MacCauley from Big Time Advertising

Big Time Thinking

Part 2 and the follow up to last weeks episode of the topic of People skills. This time Terry talks about Communication and leadership skills, as well as showing compassion and relating to others.

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Big Time Thinking Episode 17: People Skills Part 1 show art Big Time Thinking Episode 17: People Skills Part 1

Big Time Thinking

People skills are essential in the road to the sale. Communicating properly with the customer is key. In part 1 of this 2-part Big Time Thinking podcast. Terry talks about a few of the simple things that can be done to improve our people skills and our business.

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Episode 16: You Can't Shrink Your Way Into Greatness show art Episode 16: You Can't Shrink Your Way Into Greatness

Big Time Thinking

Addition by subtraction might show short-term success but the long-term outlook becomes frightening. In this episode, Terry talks in depth about why dealers CANNOT shrink their way to success.

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Episode 15 :  Motivation or Action First? show art Episode 15 : Motivation or Action First?

Big Time Thinking

What comes first motivation or action?  This is a great question to ask yourself.  We all have heard the phrase, “When I get motivated I am going to…”  In this episode, Terry has given this very question some deep thought and he shares his insights into what truly comes first.

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Episode 14 :  White Glove Service show art Episode 14 : White Glove Service

Big Time Thinking

When we hear “White Glove Service” many of us have immediate visions of extreme wealth with butler service. In this episode special guest and General Manager Of Old Hickory Golf Club, Pete Christo, shares his perspective of what “white glove” service truly means for all of us.

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Episode 12 : Company Culture show art Episode 12 : Company Culture

Big Time Thinking

A great organization will never make it without a superior culture that is conducive to productivity and efficiency.  Miserable people produce miserable dealerships and results.  In this episode, Terry talks about ways to keep the culture without losing your mind.

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Episode 11 : Daily One to One show art Episode 11 : Daily One to One

Big Time Thinking

Daily One-to-One meetings are an absolute must for any business that desires healthy, productive employees that have buy-in, to their dealership.  Too often these important daily meetings are put off or sadly do not happen at all ever.  This podcast will give great insight into why they are important and how best to guide these meetings.

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Episode 10 : Fire Quickly show art Episode 10 : Fire Quickly

Big Time Thinking

Without a doubt, one of the toughest tasks as a manager is firing an employee.  Developing the skill of letting people go from your dealership is one that must be developed.  Nobody wakes up with the goal of firing someone, but there are times when the decision must be made and made quickly.  In this episode, Terry shares his reasons why and what happens when we hold on to employees that should be fired.  Plus, he shares clear warning signs that an employee is not a great fit.

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Episode 9 :  Good Leads vs. Bad Leads vs. ALL LEADS show art Episode 9 : Good Leads vs. Bad Leads vs. ALL LEADS

Big Time Thinking

In this highly-animated episode, Terry brings the passion that helped him scale dealerships month over month.  Creating a culture that all leads are great leads and that more leads are always better than fewer leads is critical to the success of any dealership or business.  Metrics like lead conversions do indeed matter.  However, when an organization starts eliminating leads to have a higher lead conversion, they are headed down an unnecessary expensive dark black hole.  More leads are always better than fewer leads.

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Episode 8 : First Impressions show art Episode 8 : First Impressions

Big Time Thinking

First impressions are often lasting impressions.  Sadly, it does not matter if a first impression is accurate or not, it is an impression that can be controlled if desired.  In this episode, Terry shares his experience with first impressions, snap judgment and how they affect us in business and personal life.  Failure to understand the importance of a good first impression can lead to performance failure more often than any of us would like to admit.

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What started as a sermon in 1934 by American Theologian Reinhold Niebuhr has become the popular wise prayer known as the Serenity Prayer.   In this episode, Terry shares how this has been his go-to prayer and thought the process for just about every important decision and/or experience in life.  The powerful 25 words are a great guide in business and life in a way that everyone could benefit.