#2: In Conversation with Randy Ford, Storyteller and Communication Coach
Release Date: 06/17/2022
Association Station
Mark Sterne, who is based in Chicago, is the founder and president of the Print & Marketing Solutions Group. He works with associations and other organizations to improve their marketing ROI and constituent engagement with effective print, fulfillment, digital publications and web-to-print solutions. His focus is to help associations with printing, marketing and fulfillment for their books, magazines, meetings, membership recruitment, renewal and retention programs. In this episode, we talk about: How to find the right balance between print and digital. The importance of...
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Today’s guest is Beth Rosenberg. Beth is the director of communications at the National Business Aviation Association (NBAA), which is based in downtown DC. She primarily oversees the digital editorial content and social media channels. Beth has worked at NBAA for 11 years and was previously a newspaper reporter, working at newspapers throughout the Northeast and with the Associated Press and trade publications. Beth walks us through how she takes a newsroom approach to planning and developing content for her association and also how she has this newsroom approach on-site at their...
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Today’s guest is Chris Durso. Chris lives in Arlington, Virginia, right outside Washington, DC. He is the editor-in-chief of Construction Executive magazine, which is published by Associated Builders and Contractors (ABC). He has more than 30 years of experience as an editor, writer, publications leader and content strategist across a variety of industries. In January/February 2023, Chris and his team at ABC debuted a redesigned and reimagined Construction Executive magazine, along with the new look of its accompanying newsletter. The magazine is published nine times a year...
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Today’s guest is Crystal Shelley, of Salt Lake City. Crystal is the owner of Rabbit with a Red Pen. She edits fiction and is an authenticity reader. Drawing on her background as a social worker, she unites her love of language and passion for social justice by pushing for writing and representation that’s more dignified, intentional, and just. Crystal is the creator of the — these toolkits are fantastic resources and I’ll put a link to them in the show notes. Crystal also serves on the board of ACES: the Society for Editing and is an instructor for the Editorial...
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Today’s guest is Christina Lewellen, MBA, CAE, who has been the executive director of the Association of Technology Leaders in Independent Schools (ATLIS) since 2019. Christina, who lives in Virginia, is a seasoned association executive who brings a data-driven framework to business planning and strategy. She received an MBA from the Rochester Institute of Technology and a Certified Association Executive designation from the American Society of Association Executives. ATLIS’ magazine, Access Points, won awards from AM&P Network and ASAE after Christina and her team reimagined the...
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Today’s guest is Jemilah Senter, of MCI USA. Throughout her career, Jemilah, who lives in Milwaukee, Wisconsin, has focused singularly on marketing and communications, including marketing strategy, brand developing, marketing technology assessment and implementation, and more. For the past two years, Jemilah was vice president of marketing and communications at MCI USA, where she oversaw the creative team for the associations division. Recently, she moved into a new role to lead marketing for MCI USA. Jemilah and I are both interested in generative artificial intelligence (AI) tools...
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Nabil El-Ghoroury, PhD, CAE, is a psychologist and principal at Executive Therapy & Consulting. He has 13 years experience as a nonprofit executive, including four years as CEO of a $6 million association. Nabil is a licensed psychologist who can see patients in over 30 states via telehealth and is available for individual counseling. As a global speaker, Nabil speaks to businesses and associations on mental health topics such as stress and wellness, burnout, impostor experience, and creating a culture of employee well-being. In this episode, we talk about: How the pandemic lockdown...
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Joy Burwell is the director of communications and membership at the American Orthotic and Prosthetic Association (AOPA). She manages the communications and marketing for the organization and oversees the membership department. Before joining AOPA three years ago, Joy was assistant vice president of communications at the National Council for Mental Wellbeing. She also spent six years at Amplify Public Affairs and has worked at the American Academy of Nursing. She is a graduate of James Madison University and received her master’s degree in public policy from Johns Hopkins University. Joy...
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Carrie Hartin is president of sales solutions and services at MCI USA. Carrie lives in Baltimore, Maryland. At MCI USA, she leads a team that generates revenue for more than 40 associations across the U.S. They provide a wide range of customized sales solutions—in media, sponsorships, training programs, and more. Topics covered: Dealing with current revenue challenges. The changes over the years in what marketers are looking for—from ad sales to multi-channel approaches. The speed of content and the ability to update and change content very quickly. The...
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Today’s guest is Samantha Whitehorne, senior director, and editor-in-chief, of Associations Now at ASAE: The Center for Association Leadership. Sam leads content development and management of ASAE’s Associations Now media channel. Throughout her 17 years at ASAE, Sam has managed both print and digital channels and developed content that positions Associations Now as the definitive source of news and thought leadership for association professionals. Since Associations Now initially launched in 2005, it has won more than 60 awards from FOLIO, Association Media & Publishing, Association...
info_outlineRandy Ford, of Chicago, is the owner of First Story Strategies. He is a writer, storyteller, and communication coach. He creates content at the intersection of people, policy, and progress. His work is supported by his experience working on Capitol Hill for a congressional representative for 10 years.
Randy has been using the principles of story for more than 20 years as a writer, journalist, media strategist, and political aide. He started his career as a radio journalist in his home state of Tennessee and led award-winning team coverage on the impact of tax policy on individuals and families.
Then, he headed to Capitol Hill in DC, where for 10 years he was a senior aide to a member of Congress. Next, he joined LRG Public Affairs, heading up content, editorial, strategic communications, and event services for nonprofit, for-profit, and government clients.
Topics covered:
- Why Randy loves working with membership associations.
- How he approaches working with an association client.
- How to do a communications or content audit.
- How to build a successful relationship with a consultant or freelancer.
- Matching communications messaging and breaking down siloes.
- The silver lining of the pandemic: the growth in connecting worldwide, without requiring in-person meetings.
- Engaging in empower or affinity groups of larger organizations.
- Repurposing content, particularly from events and conferences.
- How to repurpose conference videos in multiple ways.
- The impact that member stories can have in state legislatures and Congress.
Resources:
- FirstStoryStrategies.com
- Randy’s email address: [email protected]
- Randy on Twitter
- Association of Consultants to Nonprofits