Optimizing Customer Engagement with Salesforce Communications Cloud + Agentforce - Six Five On The Road at MWC
Release Date: 03/06/2025
Six Five Media
As AI and data demands surge, how will networks keep pace sustainably? ♻️ 800G Ethernet is here and key players are working to make it sustainable. Join CEO and Chief Analyst as he sits down with , EVP & Chief Development Officer at , as they explore Juniper's latest WAN advancements, including 800GE leadership, intelligent traffic control, and the company's ambitious Net Zero 2040 commitment! Key takeaways include: 🔹From Connectivity to Intelligence: Networks are evolving beyond simple data transfer, transforming into dynamic platforms capable of understanding application needs...
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Liquid-Cooled Storage? 🤔 NVIDIA #GTC25 isn't just about GPUs; it's about the entire ecosystem that powers AI. Host is joined by , Sr. Director - AI Market Enablement & Partnerships at to discuss the collaboration between Solidigm and NVIDIA to overcome a critical challenge: as AI workloads and compute demands surge, so does the heat. 🥵The solution? Liquid-cooled SSDs. Key takeaways include: 🔹Keeping Up with Compute: Next-gen servers demand innovative cooling. Solidigm's 9.5mm E1.S SSDs with liquid cooling directly address the thermal challenges of high-performance AI....
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The future of business isn't just about data; it's about making that data actionable for everyone, not just data scientists. 🧑🔬 ’s Research Director hosts , VP of Product Management at , for a discussion on how Epicor’s Grow Data Platform is improving customer experiences (CX) for small and mid-sized businesses (SMBs) in the manufacturing, distribution sectors, and beyond. Key takeaways include: 🔹From ERP to Ecosystem: Epicor's Grow Data Platform goes beyond traditional ERP, connecting data from CRM, e-commerce, supply chain, and more, for a truly holistic view of operations....
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On this episode of the Six Five Webcast - Infrastructure Matters, hosts , , and dive into the highlights and key takeaways from the recent GTC Conference. Topics include NVIDIA's strategies and dominance in the AI sector, the ongoing challenges of AI infrastructure, and the intriguing concept of a token economy as a measuring tool for AI costs. Their discussion covers: GTC Conference Highlights: An overview of the conference's growth, significance, and key announcements such as the new Blackwell GPUs, showcasing NVIDIA's continued leadership in infrastructure and AI technologies. ...
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At Adobe Summit, , Chief Strategy and Research Officer at The Futurum Group, hosts 's , Vice President, Strategy and Product, for a conversation exploring the transformative power of Agentic AI in customer interaction. They reveal how emerging AI capabilities are reshaping business models, and share examples that illustrate the shift towards hyper-personalized, customer-centric experiences. Key takeaways include: 🔷Agentic AI: Beyond the Basics: Adobe is showcasing Agentic AI as a powerful tool for automation, optimization, and creating more human-like, interactive customer experiences,...
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Mobile World Congress Barcelona showcased the incredible connectivity powering our world, but it also raised a critical question: Are telcos prepared for the AI revolution? Host explores the network demands of this transformation, and how observability solutions like Cisco ThousandEyes are becoming essential for telcos to proactively monitor, analyze, and optimize network performance, ensuring the quality of service required by next-generation AI applications. leaders (EVP & CPO), (SVP & GM of Data Center & Provider Connectivity), (VP & GM, ), and (CTO...
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How do we actually deliver value through AI? 🤔At a packed NVIDIA #GTC25, the focus was laser-sharp: It's not magic; it's about the token economy, and enhancing cloud solutions for AI workloads. Six Five Media’s hosts a discussion with industry leaders , SVP, Head of Marketing & Products at , Jacob Yundt, Director of Compute Architecture at , and , President & Managing Director EMEA and SVP Technology & AI at as they discuss data, hardware, and infrastructure driving the value in the AI ecosystem. Key takeaways include: 🔹AI's Data Demand: High-capacity, efficient...
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From hours to minutes, GenAI is drastically reshaping content workflows and driving unprecedented ROI. Host is at Adobe Summit, joined by 's , General Manager, Adobe GenStudio and Firefly Enterprise for a conversation on how Adobe is leveraging Agentic AI to change the content production landscape, moving beyond automation to intelligent orchestration. Key takeaways include: 🔹Efficient Content Scaling with GenAI: Adobe's platforms are designed to address the increasing need for personalized content by streamlining the content lifecycle, from creation to deployment. 🔹Measurable...
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On this episode of the Six Five Webcast - Infrastructure Matters, hosts and dive into the latest announcements and developments in data infrastructure and AI markets, ahead of GTC. Their discussion delves into new advancements and community engagement shaping the technology landscape. Their discussion covers: The importance of CIO chat and community engagement platforms like Blue Sky for encouraging high-level tech discussions. Updates on IBM Storage Scale and its enhanced role in supporting AI infrastructure, emphasizing its integration with vector databases. Developments in Pure...
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AI adoption is growing 📈 but challenges remain! The evolution of AI deployment is shifting from isolated experiments to integrated, scalable solutions. At NVIDIA GTC 2025, host is joined by , SVP and GM of Datacenter and Provider Connectivity at , to discuss the path to making AI accessible beyond the hyperscaler giants. They touch on Cisco's announcement of the Cisco Secure AI Factory with , and the impact of their partnership on the future of enterprise AI. Key takeaways include : 🔹Transition from AI Trials to Scalable ROI: Enterprises are now prioritizing AI deployments that...
info_outlineHow are telcos are achieving 30% revenue growth? Salesforce may have the answer. Join hosts Patrick Moorhead and Daniel Newman on Six Five On The Road at #MWC25 as they sit down with Jeff Amann EVP & GM, Salesforce Industries, to discuss the evolution of customer engagement technologies, the exciting possibilities of Agentic AI, and how organizations can leverage these advancements to drive significant change!
Key takeaways include:
🔹Telcos Get a Growth Boost: Salesforce is helping telecommunications companies overcome slow growth, fickle customers, and fierce competition.
🔹The Power of Data Cloud: Unleash the hidden value of your data to personalize customer experiences and drive loyalty.
🔹Agentic AI in Action: See how Agent Force, Salesforce's AI-powered digital labor platform, can automate tasks, improve efficiency, and drive revenue growth.
🔹Communications Cloud to the Rescue: Learn how Salesforce's industry-specific Communications Cloud is transforming telcos and delivering exceptional customer experiences.