Automation, Scalability, and Efficiency in the Veterinary Practice
Release Date: 07/21/2025
AI Is Changing How Pet Owners Find You—Everything You Need to Know to Adapt & Thrive
Veterinary Business Podcast
In this episode of the Veterinary Business Podcast, host Don Adeesha talks with Naren Arulrajah, CEO of Ekwa Marketing, about how AI and zero-click searches are changing the way pet owners find veterinary practices. They discuss Google’s AI Overviews, why website traffic is no longer the only success metric, and what veterinary practices must do to stay visible—through reviews, user experience, and human-generated content—in an AI-driven search landscape.
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The Hard and Soft Skills Needed to Build Durable, Human-Centered Veterinary Practices
Veterinary Business Podcast
Join Dr. Cornelius for an insightful webinar on building resilient, high-performing veterinary practices. Learn how to combine business acumen, leadership, and innovation with financial fluency, operational efficiency, and responsible AI use. Discover the soft skills that foster strong culture—emotional intelligence, active listening, and people-first leadership—while exploring strategies for mentorship, networking, and embracing failure. Whether you’re an owner, leader, or team member, this session provides actionable insights to help your practice thrive in today’s fast-changing...
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Outsourcing Pet Behavior Services: A Future-Ready Model for Veterinary Practices
Veterinary Business Podcast
Dr. Rolan Tripp, veterinary futurist and behavior expert, joins Don Adeesha to explore why behavior cases overwhelm clinics and how AI, stress screening, and scalable support can transform veterinary care. Discover the future of veterinary medicine and the Pet Happiness Network.
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Getting Back to the Fundamentals: Why Core Marketing Matters for Every Veterinary Practice
Veterinary Business Podcast
In this episode of the Veterinary Business Podcast, host Don Adeesha sits down with Naren Arulrajah, CEO of Ekwa Marketing and Founder of the Veterinary Business Institute, to explore why mastering marketing fundamentals is essential for veterinary practice growth. They discuss practical strategies for improving Google visibility, local SEO, website conversion, and mobile-friendly design, showing how clinics can turn online searches into real appointments. Naren also explains the roles of SEO, paid ads, and social media, offering actionable guidance for long-term client acquisition and...
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Your Practice Isn’t a Tech Company... But It Should Think Like One
Veterinary Business Podcast
Outdated technology is quietly putting veterinary practices at risk. In this episode, Clint breaks down hidden cybersecurity blind spots, real-world ransomware stories, and the legal and financial consequences of poor data protection—all in plain English. Learn practical, mostly free steps to strengthen your tech, protect client trust, and build a safer, more resilient veterinary practice.
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Guarding the Pharmacy: Compounding’s Impact on the Business of Veterinary Health
Veterinary Business Podcast
In this episode, Dr. Amanda Landis Hannah speaks with Dr. Rae Hutchins, Chief Veterinary Officer at Wedgewood Pharmacy, about how compounded medications improve compliance, deepen client relationships, and support veterinary practice economics. The discussion covers regulatory considerations, pharmacy selection, and new insights into online pharmacy behavior—revealing why compounding remains a key differentiator for modern practices.
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You Can’t Motivate Empty: Meaning Is the Fuel Your Team’s Been Missing
Veterinary Business Podcast
This podcast episode with Dr. Hauser provides a comprehensive overview of the evolving landscape of veterinary practice management, specifically tailored for executives and leaders in the field. Dr. Hauser draws on her extensive experience to explore key challenges, including operational efficiency, team engagement, and sustainable growth. She emphasizes the critical role of data-driven decision-making, outlining how clinics can use analytics to optimize workflows and staffing. The episode also explores strategies for fostering a positive workplace culture, scaling practices through technology...
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Goal-Setting: Stop Slaying Dragons That Don’t Exist – Are You a 'Gonna' Person or a 'Doing It' Person?
Veterinary Business Podcast
This episode of the Veterinary Business Podcast, hosted by Don Adeesha, focuses on redefining goal-setting and achieving sustainable growth in veterinary practices. Rhys Giannarelli, a visionary veterinary entrepreneur, shares his expertise on how small, incremental decisions drive meaningful progress, align teams, and strengthen practice performance. The discussion covers the strategic, operational, and leadership aspects of building a thriving practice, including prioritizing company goals over day-to-day tasks, fostering core values, testing new ideas safely, and leveraging mentorship and...
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Breaking Barriers to Treatment with Compounding
Veterinary Business Podcast
This episode of the Veterinary Business Podcast, hosted by Dr. Amanda Landis-Hannah, focuses on the role of compounding in veterinary medicine. Dr. Rae Hutchins, Chief Veterinary Officer at Wedgewood Pharmacy, shares her expertise on how compounding can break barriers to treatment, enhance patient care, and strengthen the human-animal bond. The discussion covers the clinical, operational, and communication aspects of compounding, including its impact on client satisfaction, team workflow, and medication compliance. Dr. Hutchins also provides guidance on selecting high-quality compounding...
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End-of-Year Panic Is Not a Strategy: Get Your Team, Finances, and Focus in Order
Veterinary Business Podcast
In this episode of the Veterinary Business Podcast, host Don Adeesha speaks with veterinary management consultant Monica Dixon Perry about the biggest year-end challenges facing practice leaders and how to shift from reactive crisis mode to proactive planning. Monica shares practical strategies for improving financial readiness, tracking KPIs, strengthening team coordination, and building systems that reduce stress and prevent burnout. With insights on effective delegation and streamlined workflows, this conversation helps veterinary leaders confidently close out the year and set their...
info_outlineIn this episode of the Veterinary Business Podcast, we're joined by Joe Chikarollo, VP of Sales at Chikvet and a seasoned SaaS leader in the veterinary and dental software space. Joe shares his deep insights into how automation—especially online booking—can streamline operations, improve client experience, and boost revenue in veterinary clinics.
Whether you're running a solo practice or overseeing a growing group of hospitals, this episode covers how to build scalable workflows, reduce CSR burnout, and make smarter marketing decisions with real-time data. We also dive into the challenges and myths around implementing tech in a busy clinic, and how white-glove onboarding can make the transition seamless.
If you’ve been wondering whether automation is worth the investment or if your practice is “too small” to need it—this episode is for you.