Internal awards are vital for engaging my care teams
Care CEO Success Stories Podcast
Release Date: 11/04/2024
How I overcome challenges of running 7 care homes in one county!
Care CEO Success Stories Podcast
In this episode of the Care CEO Success Stories Podcast, Adam James of Springup PR speaks with David Poxton, Director of , a family-run group of care homes operating seven homes in Derbyshire. Representing the third generation of leadership in the business, David grew up in and around the homes, helping out during school holidays and learning the ropes in a hands-on environment and transitioned to full-time involvement in 2002. Under David’s leadership, Ashmere Derbyshire has prioritised quality, continuity, and personal connection in care. His decision to keep all homes within...
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I launched my first care home 3 months before Covid! And launched 3 more soon after!
Care CEO Success Stories Podcast
In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR talks with Haris Khan, founder and CEO of which operates four care homes across the South and South West of England. His journey into care began in 2019, just three months before Covid-19 struck. Despite the challenges posed by the pandemic, he expanded from one to four homes within four years. Khan spent over a decade in banking, working both in Canada and London, gaining valuable experience but left the industry in 2015. His transition to entrepreneurship involved property development before...
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What is the “household model” of care? And why your care provider should implement it!
Care CEO Success Stories Podcast
In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR with Helen Jones, CEO of , a care home provider "household model" of care. Originally from Australia, Helen began her career in 1998 after transitioning from a background in international rescue and national roadside assistance. Helen has held leadership positions with private providers, church and charitable groups, and community-owned organisations, overseeing 100 nursing homes, 20-30 retirement villages, and 55,000 home care clients. Drawing from her research and international travel,...
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How to (consistently) be recognized as a top medium-sized care home provider!
Care CEO Success Stories Podcast
In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR interviews Amanda Scott, CEO of Forest Healthcare, which operates 13 care homes across London and the Southeast of England. Amanda has been leading the company for over six years, working to improve both the quality of care and the culture within the organisation. Under her leadership, Forest Healthcare has become a model for how to consistently achieve top-tier care ratings, earning recognition as one of the top 20 care home providers through carehome.co.uk for six years running. Her approach focuses...
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HOW I BALANCE AFFORDABILITY WITH QUALITY FOR MY CARE GROUP
Care CEO Success Stories Podcast
In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR speaks with Dr. Vishen Ramkisson, a seasoned healthcare professional and entrepreneur, deeply rooted in his community as a practicing NHS GP for over 22 years. Throughout his career, he has remained closely connected to the local area, working mere meters from where he resides. His dedication to patient care has made him a familiar face in his neighbourhood and this strong community bond has been integral to his professional journey. In addition to his role as a GP, Dr. Ramkisson is the founder and , a group...
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How Social Care Can Help People With Autism Thrive
Care CEO Success Stories Podcast
In this episode of the Care CEO Success Stories Podcast, Adam James of Spring PR talks with Rebekah Cresswell, CEO of , the UK’s leading independent provider of mental healthcare and adult social care, supporting 26,000 people a year. Rebekah, who trained as a nurse and worked in the NHS for 14 years, has a son who is autistic with ADHD, and witnessed first-hand what difficulties are faced by people with her son’scondition. Rebekah discusses the challenges faced by people with complex needs in care settings and the strategies she employs to improve care based on her professional and...
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Why My Vision Is “Continuity Of Care” – And What This Means
Care CEO Success Stories Podcast
In this episode of the Care CEO Success Stories Podcast, host Adam James of Springup PR, interviews Adam Hutchison, CEO of five care homes across the South East and community care services in the West Midlands. Adam began his journey into social care 12 years ago when he worked in a 25-bed care home operated by his father. Predominantly based in Kent, Sussex, Belmont has made a number of new acquisitions over the last few years. A trustee of the Care Workers , Adam discusses his vision on “the continuity of the care journey” including: • ...
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HOW DIGITAL CARE PLATFORMS WILL CHANGE FROM 2025 AND BEYOND
Care CEO Success Stories Podcast
In this episode of the Care CEO Success Stories Podcast, Adam James of talks with Johan Jardevall, CEO of , a digital care management platform. With more than 25 years of experience in software, Johan has worked with consultancies, , and technology vendors in roles ranging from transformation consultancy, design and development management. Johan has a strong track record of achieving rapid growth. Johan previously worked for global digital consultancy Valtech in the UK where he founded and grew the agency to become recognised within the top 100 UK digital agencies in just two...
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How I Bought An “Inadequate” Care Home – And Turned It Around
Care CEO Success Stories Podcast
In this episode of the Care CEO Success Stories podcast host Adam James of Springup PR speaks to Tushar Shah, Co-founder of . Tushar has a unique background in transforming care homes and expanding care services across South Devon. With experience in both domiciliary and residential care, he brings insight into effective turnarounds, fostering strong team culture, and elevating care standards. In this episode, Tushar shares his journey of taking over a failing care home overcoming operational and logistical challenges and establishing a care model that prioritises quality and sustainability....
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How I helped lead a management team buyout of a 11-care home group’s operations
Care CEO Success Stories Podcast
In this episode of the Care CEO Success Stories, Adam James of Springup PR talks with Laura Taylor, CEO of , which operates 12 luxury care homes across eight counties in England. Laura joined Berkley in 2021, became CEO in September 2023, and in March 2024 helped lead a management team buyout of operations from Clariane, a European health care provider. Laura has worked in health and social care throughout her entire career and in this episode she shares the story of her life working in care and offers her advice on management buyouts drawing on her own experiences including: ...
info_outlineIn this episode off the Care CEO Success Stories podcast, Sam Hawker, managing director of AbleCare Homes discusses the significance of internal awards in enhancing workplace culture and employee motivation.
Sam provides tips on how your care provider can use the power of internal awards, including:
• Placing an emphasis on a “supportive and positive” work environment.
• The role of internal awards in recognising employee contributions and achievements.
• The differences between internal and external awards, highlighting the benefits of internal recognition.
• How the nomination and selection process for internal awards work.
• Publishing and sharing the criteria used to evaluate and select award winners, ensuring fairness and transparency.
• An overview of the annual awards ceremony and the importance of the atmosphere, venue, and key activities in creating an exciting evening.
• Notable moments and success stories from previous awards events that “exemplify the impact of recognition”.
• How internal awards contribute to increased job satisfaction and motivation among employees.
• Testimonials and feedback from staff members about the influence of receiving awards.
• Upcoming changes or enhancements to the internal awards program.
• Strategies for maintaining high levels of engagement and morale among staff.
• Tips and best practices for implementing an effective internal awards program.
• How other care organisations can tailor their recognition programs to fit their unique cultures.