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HOW DIGITAL CARE PLATFORMS WILL CHANGE FROM 2025 AND BEYOND

Care CEO Success Stories Podcast

Release Date: 02/03/2025

How and when to centralise your care home operations team show art How and when to centralise your care home operations team

Care CEO Success Stories Podcast

In this episode of the Care CEO Success Stories podcast, host Adam James of Springup PR talks with Dr. Bikram Choudary, Managing Director of , who operate five care homes across South Wales. His journey into the care sector is rooted in his family, as his parents established the first purpose-built care home in the Rhondda Valleys, which remains part of the Silvercrest group today. While his family built the foundation, Dr. Choudary forged a career as a GP with a specialist interest in cardiology, having studied medicine and trained in cardiac surgery before returning to South Wales. He...

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Care CEO Success Stories Podcast

In this episode of the Care CEO Success Stories podcast, host Adam James of Springup PR talks with , co-founder of three nursing and dementia care homes, a journey he began in 2001. His career in the care sector spans over 24 years, and is currently in the process of building a fourth care home.  Harry's unique approach to his business is centred on the belief that a successful care home is built on a foundation of compassionate, well-trained staff, and that a strong internal culture is the key to longevity and reputation. He prioritises quality of care above all else, seeing profit as a...

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Care CEO Success Stories Podcast

Amar Marjara is the CEO of , a family-run care group operating five care homes in and around Peterborough.  His journey in care began in 1999 when he stepped into the business founded by his mother, Sumeet Marjara, a former NHS nurse and one of the early pioneers of private elderly care. Inspired by her ethos and commitment, Amar has carried that legacy forward, evolving the company while staying true to its values. Under Amar’s leadership, Peterborough Care has achieved exceptional staff retention, with his shortest-serving manager having been with the company for ten years, and many...

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Care CEO Success Stories Podcast

In this episode of the Care CEO Success Stories podcast, Adam James of Springup PR talks with Claire Rintoul, CEO of — a Sheffield-based charity running nine care homes and two care centres. Claire brings over four years of leadership at Sheffcare having previously led several charitable organisations.  Sheffcare supports around 1,000 people annually, delivering care for older adults in Sheffield. Before entering adult social care, Claire worked in the broader charity world.Stepping into social care, she encountered a “hierarchical and closed” culture — one she set out to...

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Care CEO Success Stories Podcast

In this episode of the Care CEO Success Stories podcast, Adam James of Springup PR speaks to Joanne Balmer, CEO of , who was recognised nationally when she was awarded the British Empire Medal in 2021 for her services during the COVID-19 pandemic. Having started her journey in the care sector at the age of 16, Joanne has dedicated her career to improving the lives of residents and care professionals alike.  Over the past five and a half years, she has led the transformation of Oakland Care from a group of three homes to a thriving organisation with ten homes and plans for three more....

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Care CEO Success Stories Podcast

In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR interviews Geoffrey Cox, founder of , a family-run nursing home provider based in the southwest of England.   Since founding the company in 2001, Geoffrey has overseen the development and management of four nursing homes—three of which have earned an “Outstanding” rating from the Care Quality Commission (CQC).   Originally a solicitor, Geoffrey transitioned into the care sector after 25 years in law and the sale of his legal practice.   His early experience in the industry was marked by...

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Care CEO Success Stories Podcast

In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR speaks with Nichola Stefanou, Chief Executive Officer of (HMT), a charitable organisation that operates six care homes across the UK. Her professional journey began as a clinician, specifically a podiatrist, and has worked in the NHS, acute hospitals, housing with integrated clinical services, and care home management while remaining clinically registered to maintain a connection to frontline healthcare. Since joining HMT, Nichola has led a significant transformation of the organisation, aligning its mission with a...

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Care CEO Success Stories Podcast

In this episode of the Care CEO Success Stories Podcast, Adam James of Springup PR speaks with David Poxton, Director of , a family-run group of care homes operating seven homes in Derbyshire.  Representing the third generation of leadership in the business, David grew up in and around the homes, helping out during school holidays and learning the ropes in a hands-on environment and transitioned to full-time involvement in 2002. Under David’s leadership, Ashmere Derbyshire has prioritised quality, continuity, and personal connection in care.  His decision to keep all homes within...

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Care CEO Success Stories Podcast

In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR talks with Haris Khan, founder and CEO of which operates four care homes across the South and South West of England. His journey into care began in 2019, just three months before Covid-19 struck.  Despite the challenges posed by the pandemic, he expanded from one to four homes within four years. Khan spent over a decade in banking, working both in Canada and London, gaining valuable experience but left the industry in 2015.  His transition to entrepreneurship involved property development before...

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Care CEO Success Stories Podcast

In this episode of Care CEO Success Stories Podcast, Adam James of Springup PR  with Helen Jones, CEO of , a care home provider  "household model" of care. Originally from Australia, Helen began her career in 1998 after transitioning from a background in international rescue and national roadside assistance.  Helen has held leadership positions with private providers, church and charitable groups, and community-owned organisations, overseeing 100 nursing homes, 20-30 retirement villages, and 55,000 home care clients. Drawing from her research and international travel,...

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In this episode of the Care CEO Success Stories Podcast, Adam James of Springup PR talks with Johan Jardevall, CEO of Person Centred Software (PCS), a digital care management platform.

With more than 25 years of experience in software, Johan has worked with consultancies, systems integrators, and technology vendors in roles ranging from transformation consultancy, design and development management. Johan has a strong track record of achieving rapid growth.

Johan previously worked for global digital consultancy Valtech in the UK where he founded and grew the agency to become recognised within the NMA  top 100 UK digital agencies in just two years.

In this episode, Johan discusses how digital care platforms will change from 2025 and beyond including:

    How PCS  has helped care providers move from paper-based systems to artificial intelligence as a way of benefiting people in care. 

    The massive changes to data handling during the Covid pandemic - and how data is now collected and stored.

    How PCS built an algorithm that could, with high accuracy, predict if someone is likely to have a fall within the next week or so, which then enables the care staff to act upon such alerts .

    The legal processed that enable PCS to utilise algorithms and the data so that PCS  can bring such features out to the wider market.

    How using algorithms can identify residents at risk of urinary tract infections, food intake and weight loss and using algorithms to set benchmarks for care providers between their different care homes. 

    Building standards around data so other software providers can create similar systems  .

    The ways care staff can be alerted automatically to a risk to a resident by using a handheld device while caring for residents. They can automatically share updates on handovers with colleagues

    The nine different products PCS provides, including medication management, and wellness and activities.

    Storing data in a meaningful way with 13.5million keynotes handled through the medication management system.

    How it is “crucial” that highly-important confidential data is handled and stored securely and the importance of user friendly and uncomplicated systems.

    How CQC inspections can be managed easier by reducing time managers spend preparing records and reports.

    The benefit for activities co-ordinators through access to better tools to care for their residents and limiting time spent on administration. 

•   The impending digital social care records transition  which expires in March 2025.