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Employee Protection with Dan Hanlon of Noble Six, Inc.

Just Ask Judy

Release Date: 02/23/2023

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Just Ask Judy

Dear Just Ask Judy, AI is taking the world by storm! How can I use AI tools in my staffing agency, and how do they contribute to efficiency and cost-effectiveness? Flo from Florida     Dear Flo, AI is an exciting tool with many potential benefits. To give us a better perspective, I talked to Claudia Garcia, President and founder of Royalty Medical Solutions to see how she uses AI. Claudia says that one of the significant advantages of AI tools is their ability to automate tasks that would otherwise require significant time and effort for her or her staff. Claudia uses the AI tool...

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Dear Just Ask Judy,  With the many online resources available to job seekers and the growing presence of AI, is the role of a recruiter still relevant today? John in Joplin   Dear John in Joplin,  Your question about the relevance of recruiters in today’s labor market is pertinent and on the minds of many recruiters. It is essential to realize that recruiters hold a pivotal role in the labor market. Search and staffing firms provide indispensable services that remain relevant despite the increasing availability of online tools and AI.  One of the most significant...

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Dear Just Ask Judy, I need to make sure my sales employees are as productive as possible. Is there a tool I can use that can increase their productivity? Regards, Diana in Detroit     Dear Diana, Increasing the productivity of your sales force is a sure-fire way of improving your firm’s overall productivity … and your bottom line. If you can gain an incremental improvement in productivity the effect on your business can be significant …with no addition of staff. I explored this issue with Mario Martinez, Founder and CEO of Vengreso. Mario’s firm offers an innovative tool...

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Dear Just Ask Judy- As a recruiter I need to communicate with applicants and clients on a regular basis. Is texting still an efficient tool to accomplish this? … Karl in Kansas Dear Karl in Kansas- Thank you for reaching out with your question about the utility of texting. Even with the strong presence of social media, texting still holds a significant place in our daily interactions and has its unique advantages. To help us better understand its benefits, I spoke with Kat Wright, Enterprise Sales Manager at Text Request. Text Request is a business texting software designed specifically for...

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Dear Just Ask Judy, As a recruiter, I understand how important good client relationships are. What do you suggest I do to maintain good relationships with my clients to retain their return business? … Interested in Iowa   Dear Interested in Iowa, Your question identifies an issue crucial for the success of any business. Building strong connections with your clients helps retain them and opens doors for potential referrals and new opportunities. To address your concern, I asked Jana Fichtner, President of Fichtner & Associates to share her experience and insights gained over 36 years...

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Dear Just Ask Judy,  Why is the unique value proposition in marketing important as a recruiter, and how can it help staffing firms attract new candidates and clients? Regards, Hannah Dear Hannah,  I hope you are doing well. Thank you for your insightful question regarding the significance of a unique value proposition in marketing for staffing firms. To give us a deeper insight regarding your question, I have spoken with Steve Eisenberg, President and CEO of ASJ Partners, a marketing agency for the staffing industry.  According to Steve, to stand out in a crowded market,...

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Dear Just Ask Judy: “I have been in business for a while now, but I need some ideas on how to take my business to the next level. How do I go about it?” … Inquiring in Indiana   Dear Inquiring in Indiana: Your concern about taking your business to the next level is a common theme for recruiters. Running a business can be challenging, and it's understandable to feel frustrated when trying to expand your business by a significant margin. To identify strategies you can use, I contacted Bruce Putman, a search and staffing industry consultant, who can give us insight into how to take...

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Remember when you did fire drills in elementary school… if you were like me, you enjoyed the 10 minutes away from class. Still, children do not understand there is a sound methodology behind that regular training… methods used by almost every high-level military, intelligence, law enforcement, and high-performance team in the world. Hold onto that thought…. we will come back to it shortly.

Each workplace is unique, and it is imperative that an organizational culture of safety and security is emphasized by the leaders and managers at your business. I contacted Dan Hanlon with The Noble Group to seek some guidance. Dan shared with me some fascinating background information as well as some specific actions you can take to improve your workplace safety.

Dan noted it is essential to conduct a comprehensive review of policy, protocol, and training for all employees. The level of violence in our society is at unprecedented levels and this is evident in the level of violence in our workplaces as well. According to www.gunviolencearchive.org, a website that tracks mass shootings where four or more are injured or killed, there were 693 mass shootings in the United States in 2021. The number of mass shootings has more than doubled since 2018 to 336 mass shootings. Statistics vary, but what is known is well over half of the mass shooting incidents are occurring at businesses.

Addressing sixty-three active shooting incidents in the US between 2000 and 2013 to identify who may be on a pathway to deadly violence, an FBI study1 noted nearly two-thirds of active shooters (62%) had a history of acting in an “abusive, harassing and oppressive way” including incidents of “excessive bullying and workplace harassment.” Where an active shooter’s primary grievance could be identified, the most common grievances were related to an adverse interpersonal or employment action against the shooter.

Workplace safety and security must be a daily priority to be effective at a level that mitigates the risk of harm. This includes understanding what has, and has not, worked in keeping employees safe in past incidents of workplace violence. While every critical incident is chaotic with often tragic results, there are tangible steps based on best practices in creating a safer workplace environment. An overview of the person you hire, the knowledge that employees are not impaired at work, and threat assessments are all effective tools in creating and maintaining a culture of safety and security. Mr. Hanlon emphasized that you cannot predict or control how “Active Assailant” incidents unfold, however, you can prepare mentally and train through stress-inducing scenarios to develop a conditioned response under stress.

Commercial airlines condition your safety response to critical incidents on every single flight. Response protocol through conditioning a safety response under stress creates an understanding of how you will react, defend yourself, and survive based on best practices. Every employee knowing and periodically training proper response protocol is critical to their overall safety. The fire drills in elementary school conditioned you through training to respond to the “worst case scenario.” With the unprecedented, increasing, and unyielding number of violent workplace incidents, crisis response protocol provides this same training opportunity to help you survive today’s “worst-case scenario” in your workplace.

We appreciate Dan briefing us on this vital topic and invite you to contact him if you would like further guidance. Dan’s Noble Group provides the tools to mitigate risk through four connected business units – Noble Medical (drug testing products), Noble Diagnostics (DOT and non-DOT drug testing management), Noble Backgrounds, and Noble Six (Situational Awareness and Critical Incident Training, Security Assessments, Emergency Response Protocol). You can reach Dan via Email at [email protected] or by phone at 414-207-0441

Providing a safe and secure workplace has never been more important! I hope I have alleviated your concerns with the knowledge that there are steps you can take to mitigate risk and create a safer workplace for your employees!

Judy

Note 1 “A Study of the Pre-Attack Behaviors of Active Shooters in the United States between 2000 and 2013.”