Jessica Lennard: AI Regulation as Part of a Growth Agenda
Release Date: 12/05/2024
Alexandru Voica: Responsible AI Video
The Road to Accountable AI
Alexandru Voica, Head of Corporate Affairs and Policy at Synthesia, discusses how the world's largest enterprise AI video platform has approached trust and safety from day one. He explains Synthesia's "three C's" framework—consent, control, and collaboration: never creating digital replicas without explicit permission, moderating every video before rendering, and engaging with policymakers to shape practical regulation. Voica acknowledges these safeguards have cost some business, but argues that for enterprise sales, trust is competitively essential. The company's content moderation has...
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Blake Hall: Safeguarding Identity in the AI Era
The Road to Accountable AI
In this episode, Blake Hall, CEO of ID.me, discusses the massive escalation in online fraud driven by generative AI, noting that attacks have evolved from "Nigerian prince" scams to sophisticated, scalable social engineering campaigns that threaten even the most digital-savvy users. He explains that traditional knowledge-based verification methods are now obsolete due to data breaches, shifting the security battleground to biometric and possession-based verification. Hall details how his company uses advanced techniques—like analyzing light refraction on skin versus screens—to detect...
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Mitch Kapor: AI Gap-Closing
The Road to Accountable AI
Legendary entrepreneur and investor Mitch Kapor draws on his decades of experience to argue that while AI represents a massive wave of disruptive innovation, it also represents an opportunity to avoid mistakes made with social media and the early internet. In this episode, he contends that technologists tend toward over-optimism about technology solving human problems while underestimating downsides. Self-regulation by large AI companies like OpenAI and Anthropic is likely to fail, he suggests, because incentives to aggregate power and wealth are too strong, requiring external pressure and...
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Brad Carson: Sharing AI's Bounty
The Road to Accountable AI
Former Congressman and Pentagon official Brad Carson discusses his organization, Americans for Responsible Innovation (ARI), which seeks to bridge the gap between immediate AI harms like and catastrophic safety risks, while bringing deep Capitol Hill expertise to the AI conversation . He argues that unlike previous innovations such as electricity or the automobile, AI has been deeply unpopular with the public from the start, creating a rare bipartisan alignment among those skeptical of its power and impacts. This creates openings for productive discussions about AI policy. Drawing on his...
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Oliver Patel: Sharing Frameworks for AI Governance
The Road to Accountable AI
Oliver Patel has built a sizeable online following for his social media posts and Substack about enterprise AI governance, using clever acronyms and visual frameworks to distill down insights based on his experience at AstraZeneca, a major global pharmaceutical company. In this episode, he details his career journey from academic theory to government policy and now practical application, and offers insights for those new to the field. He argues that effective enterprise AI governance requires being pragmatic and picking your battles, since the role isn't to stop AI adoption but to enable...
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Ravit Dotan: Rethinking AI Ethics
The Road to Accountable AI
Ravit Dotan argues that the primary barrier to accountable AI is not a lack of ethical clarity, but organizational roadblocks. While companies often understand what they should do, the real challenge is organizational dynamics that prevent execution—AI ethics has been shunted into separate teams lacking power and resources, with incentive structures that discourage engineers from raising concerns. Drawing on work with organizational psychologists, she emphasizes that frameworks prescribe what systems companies should have but ignore how to navigate organizational realities. The key insight:...
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Trey Causey: Is Responsble AI Failing?
The Road to Accountable AI
Kevin Werbach speaks with Trey Causey about the precarious state of the responsible AI (RAI) field. Causey argues that while the mission is critical, the current organizational structures for many RAI teams are struggling. He highlights a fundamental conflict between business objectives and governance intentions, compounded by the fact that RAI teams' successes (preventing harm) are often invisible, while their failures are highly visible. Causey makes the case that for RAI teams to be effective, they must possess deep technical competence to build solutions and gain credibility with...
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Caroline Louveaux: Trust is Mission Critical
The Road to Accountable AI
Kevin Werbach speaks with Caroline Louveaux, Chief Privacy, AI, and Data Responsibility Officer at Mastercard, about what it means to make trust mission critical in the age of artificial intelligence. Caroline shares how Mastercard built its AI governance program long before the current AI boom, grounding it in the company’s Data and Technology Responsibility Principles”. She explains how privacy-by-design practices evolved into a single global AI governance framework aligned with the EU AI Act, NIST AI Risk Management, and standards. The conversation explores how Mastercard balances...
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Cameron Kerry: From Gridlock to Governance?
The Road to Accountable AI
Cameron Kerry, Distinguished Visiting Fellow at the Brookings Institution and former Acting US Secretary of Commerce, joins Kevin Werbach to explore the evolving landscape of AI governance, privacy, and global coordination. Kerry emphasizes the need for agile and networked approaches to AI regulation that reflect the technology’s decentralized nature. He argues that effective oversight must be flexible enough to adapt to rapid innovation while grounded in clear baselines that can help organizations and governments learn together. Kerry revisits his long-standing push for...
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Derek Leben: All of Us are Going to Become Ethicists
The Road to Accountable AI
Carnegie Mellon business ethics professor Derek Leben joins Kevin Werbach to trace how AI ethics evolved from an early focus on embodied systems—industrial robots, drones, self-driving cars—to today’s post-ChatGPT landscape that demands concrete, defensible recommendations for companies. Leben explains why fairness is now central: firms must decide which features are relevant to a task (e.g., lending or hiring) and reject those that are irrelevant—even if they’re predictive. Drawing on philosophers such as John Rawls and Michael Sandel, he argues for objective judgments about a...
info_outlineThe UK is in a unique position in the global AI landscape. It is home to important AI development labs and corporate AI adopters, but its regulatory regime is distinct from both the US and the European Union. In this episode, Kevin Werbach sits down with Jessica Leonard, the Chief Strategy and External Affairs Officer at the UK's Competition and Markets Authority (CMA). Jessica discusses the CMA's role in shaping AI policy against the backdrop of a shifting political and economic landscape, and how it balances promoting innovation with competition and consumer protection. She highlights the guiding principles that the CMA has established to ensure a fair and competitive AI ecosystem, and how they are designed to establish trust and fair practices across the industry.
Jessica Lennard took up the role of Chief Strategy & External Affairs Officer at the CMA in August 2023. Jessica is a member of the Senior Executive Team, an advisor to the Board, and has overall responsibility for Strategy, Communications and External Engagement at the CMA. Previously, she was a Senior Director for Global Data and AI Initiatives at VISA. She also served as an Advisory Board Member for the UK Government Centre for Data Ethics and Innovation.
Competition and Markets Authority
CMA AI Strategic Update (April 2024)