3 AI Game-Changers for Online Entrepreneurs
Sidekick COO
Let's take a fun journey through some fun and interesting AI tools that could change your business! We'll also cover some AI news about Searchie's up-and-coming features. 00:00 Introduction 00:13 beautiful.ai makes creating presentations incredibly easy - and beautiful! 04:40 AdCreative.ai creates great social media content with about a hundred options in seconds 09:02 AutoDraw from Google converts your squiggles into nice looking drawings 10:25 Noty.ai transcribes your Zoom calls, summarizes them for you, pulls out all of the action items, and even lets you create notes to yourself on the fly...
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Going Crazy Meta With ChatGPT 4.0
Sidekick COO
Making an amazing prompt for ChatGPT is tough because it's hard to know where to start. But what if there was a simple trick? A trick you can just copy/paste giving it just the roughest idea of what you want, and have ChatGPT create the perfect prompt for you? 00:00 Introduction 01:00 The value of ChatGPT in generating content and research. 02:00 Introduction to Merlin, a Chrome extension to help with replying to texts. 04:00 Using ChatGPT for research, even though its knowledge is limited to September 2021. 05:00 Using prompt-based tools to improve interaction with ChatGPT. 07:00 Creating a...
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4 Do's and 1 Don't for Amazing Customer Service!
Sidekick COO
This video is jam-packed with tips and tricks designed to help you surprise & delight your customers with knock-your-socks-off customer service, while SAVING YOU TIME and a lot of stress! 00:00 Intro 00:51 Have a customer service policy or process 03:21 Ask questions! 04:10 Delegate your customer service 05:20 Embrace good AND bad feedback 09:08 Negative feedback doesn't equal "not a fit" 13:07 Put your contact info and response time everywhere people might look for it 14:11 Set an out-of-office with a FAQ 15:01 How and WHY to send quick replies when you don't have time 16:55 FULL WALKTHROUGH...
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How To Prep For A Successful Vacation (Even When You're Indispensable)
Sidekick COO
How do you go on vacation without your clients all leaving you? How do you go away without spending your entire time on your phone or laptop trying to keep everything together? Here are my big lessons on how to successfully go on vacation, come back, and feel refreshed and happy instead of rushed and anxious! 00:00 Introduction 00:30 What does a "successful vacation" even look like? 00:51 How to book in advance 01:46 Building in buffer days 02:20 Gather your documents in one place 04:21 Tell everybody and set boundaries 06:51 Remind everybody... OFTEN! 07:22 Set your "out of...
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Five Things I Wish Someone Told Me When I First Launched My Business
Sidekick COO
These are the five things I wish someone had told me when I started my business. What are your top 5? 00:00 Introduction 00:20 No one knows what they're doing 03:55 Take advice with a grain of salt 07:12 Watch your cashflow 09:44 It's okay to say no 10:21 Sometimes you HAVE TO say no #businesssuccess #professionaldevelopment #entrepreneurship
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Hard Client Conversations
Sidekick COO
Here's my hard-won advice on how to handle hard conversations with clients - either they cut off contact after a proposal has been sent, or don't pay your invoices, or try to push you out of your scope of work. A process should be established with clear timelines and methods of communication outlined in the contract. Attention should be paid to any scope changes, and being understanding and kind is important when following up on invoices and payments. 00:00 Handling the Hard Conversations: Prospect Ghosting, Scope Creep, and Invoices 04:57 Establishing Processes to Handle Clients Who...
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Smart Investing in Professional Development
Sidekick COO
It can be tempting to overspend on professional development! Professional development is an important part of businesses in terms of helping hone your skills, increase productivity, and enhance the business’s bottom line. To maximize the Return On Investment (ROI) of professional development, look at what you’ll learn and how the takeaways will impact your business when choosing a course. But here’s the thing: the best option might not be to put that money in professional development. It might actually be better (and more cost-effective) to hire an employee or contractor. Keep track of...
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What KPIs Should I Track In My Business
Sidekick COO
Key Performance Indicators (KPIs) are the numbers that tell you what’s happening in your business. You can rescue a failing launch, get ahead of staffing problems, and see what’s coming ahead of time. Brought to you by Scale Society 00:00 Introduction 00:12 The short answer 00:30 Cashflow 00:52 Revenue & Profit Margin 01:59 Your Main Number 02:55 Some good examples of “Main Numbers” 03:38 For everything else! 03:50 Profit per lead and conversion rate 04:40 Using KPIs in a specific project for time management 05:55 Finding KPIs elsewhere 06:25 Customer Service KPIs 07:02 Don’t look...
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My pick for “the best” email marketing tool
Sidekick COO
No, it's not ActiveCampaign. It's not MailChimp. It's not even ConvertKit. It's the one for your specific situation! Let's dive into how to avoid buggy software, dodge overly-complex money wasters, and discover the real tool that's going to work for your situation. 00:00 Introduction 00:23 What people further ahead are doing 01:09 When you're first starting out 01:25 If you have a clear process, step-by-step plan, and funding 02:16 For the solopreneurs and small business owners 03:04 How techy are you? Here's what to look for! 03:37 Some essential features 03:56 What a good basic email...
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Financial Bare Bones Basics for Your Business
Sidekick COO
This is a NO MATH guide for small business owners, solopreneurs, or entrepreneurs, on how to best deal with revenue and other financial issues. This is the easy way to know the numbers in your business and understand what you're doing that's profitable or not profitable. 00:00 Introduction 00:30 "Entrepreneurial Mindset People" 01:25 What you're more like 02:15 The first, biggest, most important things you outsource 02:47 Why you need a bookkeeper and accountant 04:30 What good accountants will do 05:18 Ask your bookkeeper to explain anything that looks confusing or out of place ...
info_outlineIf your VA keeps making errors, there are plenty of ways to address them. Oftentimes there are several straightforward ways to address what's happening, and I'll not just go through the process of getting to the bottom of the situation, but also cover several specific solutions that will work for everyone involved.
00:00 Introduction
00:15 A specific example - TYPOS!
00:55 Questions I asked about the VA
03:15 So what do you do when it's just this one thing?
03:34 Check the process! 04:02 What's the skillset?
05:50 What if everything seems to be in place but there's still a problem?
06:30 Is there a missing tool?