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Open Source with Jim Jagielski

Code[ish]

Release Date: 06/22/2021

How Salesforce Leverages Heroku show art How Salesforce Leverages Heroku

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Robbie Birbeck, VP of Digital Enterprise Technology at Salesforce, joins Julián Duque to talk about how Salesforce leverages Heroku. Filmed at the Palace Hotel in downtown San Francisco, the big star of this episode is Agentforce, which helps Salesforce employees with IT and HR questions, among others. 

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Building Agentic Apps with RubyLLM show art Building Agentic Apps with RubyLLM

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Vestmark manages more than 1.7 trillion in assets, and its CTO, Freedom Dumlao, joins Julián Duque to discuss how AI is helping its advisors in their day-to-day work. Filmed at the Palace Hotel in downtown San Francisco, the pair discuss the role of AI in development and why all its new products are being built using Ruby. 

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Engineering Excellence and AI Productivity show art Engineering Excellence and AI Productivity

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In our second video special from the Palace Hotel, Julián Duque is joined by Shiva Nimmagadda, Vice President of Excellence, True AI and Analytics at Salesforce. Together, the pair discuss the various ways his team is using AI to improve developer efficiency, productivity, and output.

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AI Workflows for Support Ticket Integration show art AI Workflows for Support Ticket Integration

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Filmed at the Palace Hotel in downtown San Francisco, this week’s episode of Code[ish] is the first in a short series of video specials!  To kick things off, Julián Duque is joined by Keegan Bakker, CEO of audience engagement platform Audata, to explore how Heroku helped the app grow from a hobby idea to a powerful tool for major organizations across the globe.

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AI Agents and Open Source show art AI Agents and Open Source

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This week on Code[ish], host Julián Duque connects with Rizel Scarlett from Block, Inc., to discuss how agentic AI is changing the FinTech landscape. Block, Inc. is the parent company behind popular services like Square, Cash App, and many more. 

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Getting to the Heart of Twelve-Factor Apps show art Getting to the Heart of Twelve-Factor Apps

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On this week’s episode of Code[ish], Vish Abrams joins Jon Dodson to talk about the role of AI, the ways Twelve-Factor aids developers, and how science fiction shaped a little of their own history.

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Introducing Heroku Vibes show art Introducing Heroku Vibes

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This week’s episode is an exciting one because we’re talking about our brand-new release, Heroku Vibes! Mauricio Gomes joins Jon Dodson to go over what Heroku Vibes is, what it’s capable of, and how it could be a game-changer for developers and non-developers alike.  Join the pilot by visiting

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Talking Traces and OpenTelemetry show art Talking Traces and OpenTelemetry

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Jon Dodson has an 11-year Heroku veteran with him on the podcast this week, Principal Member of Technical Staff Alex Arnell. Together they talk through the native integration of OpenTelemetry in Heroku Fir, the benefits of traces over traditional logs, how they assist debugging, and what’s next for observability in modern development.

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Heroku in the Wild: Vanshiv on Using the Right Tools show art Heroku in the Wild: Vanshiv on Using the Right Tools

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You won’t find too many developers with more experience in the Salesforce ecosystem than our guest this week! Not only is Gaurav Kheterpal a Salesforce MVP and Trailblazer, he also still uses his original Salesforce org from 2007. He joined Julián Duque to discuss how Vanshiv Technologies delivers client work with Heroku, the importance of embracing AI, and why it’s vital for developers to keep an open mind in choosing the right tool for the job.   

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What’s Possible with Heroku AppLink show art What’s Possible with Heroku AppLink

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This week we’re taking a deeply technical dive into our newest feature: Heroku AppLink! Jon Dodson is joined by Chris Wall, Salesforce Architect and creator of AppLink, to explore what AppLink offers developers and how it brings Heroku and Salesforce closer together. 

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This episode is hosted by Alyssa Arvin, Senior Program Manager for Open Source at Salesforce, with guest Jim Jagielski, the newest member of Salesforce’s Open Source Program Office (OSPO). They talk about Jim’s early explorations into open source software during his time as an actual rocket scientist at NASA and his role in the formation of the Apache Software Foundation. Next, they discuss getting started in open source, specifically, how to find the right open source community for you to start contributing to. They suggest looking for a code of conduct that the project members take seriously to make sure you’re joining a community that is welcoming and takes diversity and inclusion seriously.

Who’s part of an open source community? Well, that would be more than just the contributors--it’s also the project’s end users, even companies who consume it. Those companies have a responsibility to support the projects they use, to contribute back and provide feedback to keep making it better. As an individual contributor (IC), contributing to open source can be part of your growth plan! Leveraging open source contributions to grow your skill helps you become a better employee. Jim encourages companies to adopt as frictionless a process as possible for employees contributing to open source.

Salesforce sees open source as a strategic advantage for the company. It’s a way of driving culture, of ensuring that teams collaborate and communicate and, in the process of doing that, drive innovation to benefit not only the individuals who contribute but the company as well.

How important is open source to your corporate culture? That will drive how you go about building an Open Source Program Office (OSPO). It really is, at the end of the day, a cultural shift.

Finally, Jim shares concrete tips for getting started with your first open source project. He suggests “lurking” in the community and checking their bug tracker for issues marked as “good for newbies.” Most projects have a handful of people who are signed up to be mentors and can help you out. And, look for something like a contributing.md file that makes it clear how you can get involved and what the future will hold for you as you get more involved.

Alyssa closes with the comment that she’s excited to work with and learn from Jim, and we are too! Expect to hear more from him on future podcast episodes.

Open Source at Salesforce
Apache Software Foundation
Open Source Initiative
People Powered by Jono Bacon
TODO Group
InnerSource Commons
The Apache Way