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Breaking Into New Markets with Harris Fogel

Building Your Sales Engine

Release Date: 06/19/2025

Manage the Exceptions: Build the Right Sales Dials w/ Chris Blum show art Manage the Exceptions: Build the Right Sales Dials w/ Chris Blum

Building Your Sales Engine

How to build validated sales dashboards, manage exceptions, and make better decisions—without flying by gut feel.  To find our handout for this episode, click .  Static reports are lagging. In this conversation, Mark McGraw and Chris Blum (EH Blum Company) walk through moving from canned outputs to interactive, validated dashboards. Start simple (revenue, mix, low-margin drivers), manage the exceptions, hunt the 1% margin gains, and use leading vs. lagging indicators to forecast. Chris shares a private-pilot “six dials” framework (trust instruments, not feel), how to...

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How to Use Assessments to Hire & Coach Sales Teams w/ Rachel Chang show art How to Use Assessments to Hire & Coach Sales Teams w/ Rachel Chang

Building Your Sales Engine

How to hire, place, and coach sellers with assessments—so you avoid hunter/farmer mis-hires and reduce burnout. Assessments aren’t paperwork—they’re how you hire better, place smarter, and coach faster. Mark McGraw and Rachel Chang break down using work style/DISC, personality, sales capacity, and object reasoning assessments to prevent bad hires, align roles with natural strengths, and target training where it moves the needle. Interviews show experience; assessments reveal potential and capacity. 🔗 Download exclusive sales resources at: Guest: Rachel Chang — Project and...

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Building Your Sales Engine

How to lead sales teams through change with KPI discipline, psychological safety, clear cadence, and a risk register so signal beats noise. Change doesn’t break sales—silence and guesswork do. In this episode, Mark McGraw and guest Heather Martin lay out a practical playbook for leading teams through change: build a KPI foundation before you pivot, create psychological safety so truth flows up, communicate like a sales cycle (even when the update is “I don’t know yet”), and use a risk register to prioritize signal over noise.   In this episode: • Sales and pipeline are lagging...

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Mastering Long Sales Cycles wth Brian Hayes show art Mastering Long Sales Cycles wth Brian Hayes

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Long sales cycles aren’t a patience test—they’re a process. In this episode, Mark McGraw and guest Brian Hayes break down how to win 12–24-month capital deals without rushing: speak the buyer’s language, use curiosity to find context, and build momentum through meaningful next steps instead of shortcuts. In this episode: Why speed kills deals (and how context saves them) Capital buying reality: budgets, board approval, and timing Cost of delay as a lever to align urgency The Italy negotiation story: delivery date > everything else Stakeholder mapping: “Who else is...

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Be Elite: From Mindset to Technique w/ Rob Vaka show art Be Elite: From Mindset to Technique w/ Rob Vaka

Building Your Sales Engine

Elite selling isn’t hype — it’s standards. In this episode, Mark McGraw talks with sales leader and master connector Rob Vaka about how to link mindset to technique so you sell with clarity, qualify fast, and build trust that lasts. In this episode: The connector mindset: be more interested than interesting Curiosity that leads to real discovery (not interrogation) Up-Front Contracts (UFC): agenda, time, outcome — clarity that reduces pressure Fit-first qualification: why “we may not be a fit” builds credibility Situational fluency: get in more rooms, play up, learn...

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How to Reframe Stress to Improve Sales Performance With Rebecca Heiss show art How to Reframe Stress to Improve Sales Performance With Rebecca Heiss

Building Your Sales Engine

Stress isn’t the enemy — it’s energy. In this episode, Mark McGraw talks with Dr. Rebecca Heiss, stress physiologist, keynote speaker, and author of Springboard, about how a simple mindset shift can transform performance in sales, leadership, and life. Rebecca explains why believing “stress is bad” is linked to worse outcomes, why “calm down” fights your biology, and how to reframe stress into focus, service, and action. You’ll hear practical, science-backed tools you can use before your next presentation or sales call. In this episode: The “stress mindset” and why the...

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Pivot Like a Pro: What to Do When the Sales Call Goes Sideways w/Emily Yepes show art Pivot Like a Pro: What to Do When the Sales Call Goes Sideways w/Emily Yepes

Building Your Sales Engine

In this episode of Building Your Sales Engine, Mark McGraw sits down with Emily Yepes to explore the tension between sales theory and real-world execution. They dive into four core concepts—upfront contracts, pricing, demos, and decision-making—and reveal how the best salespeople adapt when things don’t go by the book. Whether you’re navigating internal power dynamics or figuring out how to tailor your message to an analytical buyer, this episode is a masterclass in pivoting with purpose. Topics covered: The difference between breaking the rules and earning the right to break them ...

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How to Build Trust and Sell More with Reflective Listening with Matt Detjen show art How to Build Trust and Sell More with Reflective Listening with Matt Detjen

Building Your Sales Engine

In this episode of Building Your Sales Engine, Mark McGraw welcomes Matt Detjen—North American Training Manager at Michelin and author of 'REFLECT: The Art of Powerful Sales Communication.' Matt shares the mindset shifts and practical frameworks that help sales professionals move beyond surface-level rapport and into deeper, more effective communication with their clients. They explore how to build real rapport, the importance of reflective listening, and how to navigate emotional conversations that lead to trust and results. Matt breaks down how better listening unlocks sales...

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Why Sales Teams Fail at Cross-Selling (And How to Fix It) With Matt Martella show art Why Sales Teams Fail at Cross-Selling (And How to Fix It) With Matt Martella

Building Your Sales Engine

Mark McGraw sits down with Matt Martella, a seasoned executive with over 30 years of experience in tech, media, and digital advertising sales. They dive into the real-world challenges and strategies of cross-selling in B2B environments—from compensation misalignment to fear-based mindsets. This episode is a practical deep dive for sales leaders and sellers alike, packed with insights on how to build trust, align sales behavior with corporate strategy, and increase revenue by unlocking the full potential of your portfolio. To find our handout for this episode, click . Matt outlines how...

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How to Have a Tough Conversation (And Why We Avoid Them) show art How to Have a Tough Conversation (And Why We Avoid Them)

Building Your Sales Engine

Mark McGraw shares the four steps for having a tough conversation with someone. He explains why most of us avoid conflict, how fear distorts reality, and what happens when we wait too long to speak up.  To find our handout for this episode, click .  Tune in to hear a powerful mindset shift, a simple 4-step conversation framework, and the surprising formula that will change how you approach confrontation forever. Mark explains how most of us struggle with confrontation. He admits he’s not naturally wired to lean into conflict, which makes it easy to avoid hard conversations. Over...

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More Episodes

Mark McGraw sits down with Harris Fogel, founder of TechCPG—a company that helps organizations break into the U.S. market and work with consumer packaged goods (CPG) companies.

To find our handout for this episode, click here.

You’ll learn how to enter new markets, define your ideal client profile, and build a go-to-market strategy that actually gets results. Tune in to hear Harris break down what it really takes to succeed in the U.S. market, the benefits of having a local guide in a new market, and how to win over your first customers in a brand-new region.

  • Harris starts by sharing how companies can break into the U.S. market.
  • Harris explains why an educated buyer is your best customer. They already know the market and can see through hype, which means less convincing. If your product is genuinely great, they’ll recognize that faster than anyone. 
  • How to qualify leads before spending time on them. According to Harris, you need to ask: Do they have a budget? Do they have a real pain point? And will the benefit of your solution clearly outweigh the cost—so much so that it helps their business grow?
  • Once you know the profile, build your hit list of companies that match your criteria. Then dig into who the right people are inside those organizations, and align your demand-gen strategy to reach them directly.
  • Harris reminds us to be smart with your resources. If you’ve got the budget to spare, sure, you can cast a wider net, but precision is what drives ROI early on.
  • Harris and Mark agree that the key decision maker is not always the person with the title—it’s whoever benefits from your product. That might be a Director of AR, a Controller, or someone deep in operations. The key is to find the person who cares about solving the problem you’re trying to fix. 
  • How to target both users and influencers in the sales process. You need to find the people who'll actually use your product and the ones who can influence the purchase. These aren’t always the same, but both matter. 
  • According to Harris, conferences and podcasts are goldmines for buyer persona research. People who care about solving specific problems show up in these spaces. They’re often your ideal buyer or at least close to them. 
  • How to think about demand generation the right way. It’s about educating the market and creating awareness. People need to understand who you are, the pain you solve, and why your solution matters. Without that, you're just noise.
  • Harris explains why amazing demos don’t always win. If you focus only on product features, you'll lose to someone who connects emotionally and speaks the customer’s language. 
  • Harris talks about the benefits of bringing insights, reports, white papers, and resources that make the buyer smarter. 
  • Mark and Harris cover the best strategies for getting the right people talking about you inside your target account.
  • Learn how to build smart demand-gen strategies. Use partners, get active on social media, and show up where your buyers are already gathering. Whether it’s events, podcasts, or industry forums— your presence matters. And it’s not just about showing up, but showing up with value.
  • Mark explains why social proof lowers buyer resistance. Most people don’t want to be the first to try a product. But when others have already taken the leap and benefited, it makes the risk feel smaller. References and case studies are your secret weapons in a new market.
  • Why understanding culture is non-negotiable in new markets. Harris says you can’t just copy-paste your strategy from one region to another. You need to understand how people buy, how they build relationships, and what matters to them locally. 
  • If you’re serious about breaking into a new market, invest in people who know it intimately. They speak the language, understand the customers, and can build the credibility you need. 
  • Mark highlights how partnerships speed up market entry. Alliances, resellers, and local agencies already have trust and relationships. Instead of building from scratch, tap into their existing momentum. It’s faster, cheaper, and often more effective.
  • Harris outlines a smart short-term strategy for new markets: Don’t blow your whole budget on launch day. The first six months should be focused on building a pipeline, learning the terrain, and getting early traction. Everything else can wait.
  • According to Harris, once you land your first customer, make sure they’re not just satisfied—they’re successful, because then their results become your marketing.
  • Understand the value of the "upfront contract" in sales--and why it’s one of the most powerful tools in your sales toolkit.
  • Why adding value builds long-term trust. Whether someone buys today or not, become a source of insight and help. Harris believes that value is the foundation of every strong relationship. And relationships are how sales get done.
  • Mark explains why long-term thinking beats quick wins. New markets take time. If you treat it like a sprint, you'll burn out—or worse, miss the real opportunities. Provide value daily, and trust that consistency compounds.
  • Learn why listening is a superpower in sales. Your customers and prospects will tell you everything you need to succeed. Their feedback is gold. Treat it like a gift.

 

 

Mentioned in This Episode:

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Sandler.com

BuildingYourSalesEngine.com/sandler

The Book on Partnerships: How Startups Work With Partners To Sell More, Add Features, And Get Acquired by Franz-Josef Schrepf

Harris Fogel on LinkedIn

BuildingYourSalesEngine.com/26

Building Your Sales Engine on Linktree