Building Your Sales Engine
How to build validated sales dashboards, manage exceptions, and make better decisions—without flying by gut feel. To find our handout for this episode, click . Static reports are lagging. In this conversation, Mark McGraw and Chris Blum (EH Blum Company) walk through moving from canned outputs to interactive, validated dashboards. Start simple (revenue, mix, low-margin drivers), manage the exceptions, hunt the 1% margin gains, and use leading vs. lagging indicators to forecast. Chris shares a private-pilot “six dials” framework (trust instruments, not feel), how to...
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How to hire, place, and coach sellers with assessments—so you avoid hunter/farmer mis-hires and reduce burnout. Assessments aren’t paperwork—they’re how you hire better, place smarter, and coach faster. Mark McGraw and Rachel Chang break down using work style/DISC, personality, sales capacity, and object reasoning assessments to prevent bad hires, align roles with natural strengths, and target training where it moves the needle. Interviews show experience; assessments reveal potential and capacity. 🔗 Download exclusive sales resources at: Guest: Rachel Chang — Project and...
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How to lead sales teams through change with KPI discipline, psychological safety, clear cadence, and a risk register so signal beats noise. Change doesn’t break sales—silence and guesswork do. In this episode, Mark McGraw and guest Heather Martin lay out a practical playbook for leading teams through change: build a KPI foundation before you pivot, create psychological safety so truth flows up, communicate like a sales cycle (even when the update is “I don’t know yet”), and use a risk register to prioritize signal over noise. In this episode: • Sales and pipeline are lagging...
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Long sales cycles aren’t a patience test—they’re a process. In this episode, Mark McGraw and guest Brian Hayes break down how to win 12–24-month capital deals without rushing: speak the buyer’s language, use curiosity to find context, and build momentum through meaningful next steps instead of shortcuts. In this episode: Why speed kills deals (and how context saves them) Capital buying reality: budgets, board approval, and timing Cost of delay as a lever to align urgency The Italy negotiation story: delivery date > everything else Stakeholder mapping: “Who else is...
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Elite selling isn’t hype — it’s standards. In this episode, Mark McGraw talks with sales leader and master connector Rob Vaka about how to link mindset to technique so you sell with clarity, qualify fast, and build trust that lasts. In this episode: The connector mindset: be more interested than interesting Curiosity that leads to real discovery (not interrogation) Up-Front Contracts (UFC): agenda, time, outcome — clarity that reduces pressure Fit-first qualification: why “we may not be a fit” builds credibility Situational fluency: get in more rooms, play up, learn...
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Stress isn’t the enemy — it’s energy. In this episode, Mark McGraw talks with Dr. Rebecca Heiss, stress physiologist, keynote speaker, and author of Springboard, about how a simple mindset shift can transform performance in sales, leadership, and life. Rebecca explains why believing “stress is bad” is linked to worse outcomes, why “calm down” fights your biology, and how to reframe stress into focus, service, and action. You’ll hear practical, science-backed tools you can use before your next presentation or sales call. In this episode: The “stress mindset” and why the...
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In this episode of Building Your Sales Engine, Mark McGraw sits down with Emily Yepes to explore the tension between sales theory and real-world execution. They dive into four core concepts—upfront contracts, pricing, demos, and decision-making—and reveal how the best salespeople adapt when things don’t go by the book. Whether you’re navigating internal power dynamics or figuring out how to tailor your message to an analytical buyer, this episode is a masterclass in pivoting with purpose. Topics covered: The difference between breaking the rules and earning the right to break them ...
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In this episode of Building Your Sales Engine, Mark McGraw welcomes Matt Detjen—North American Training Manager at Michelin and author of 'REFLECT: The Art of Powerful Sales Communication.' Matt shares the mindset shifts and practical frameworks that help sales professionals move beyond surface-level rapport and into deeper, more effective communication with their clients. They explore how to build real rapport, the importance of reflective listening, and how to navigate emotional conversations that lead to trust and results. Matt breaks down how better listening unlocks sales...
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Mark McGraw sits down with Matt Martella, a seasoned executive with over 30 years of experience in tech, media, and digital advertising sales. They dive into the real-world challenges and strategies of cross-selling in B2B environments—from compensation misalignment to fear-based mindsets. This episode is a practical deep dive for sales leaders and sellers alike, packed with insights on how to build trust, align sales behavior with corporate strategy, and increase revenue by unlocking the full potential of your portfolio. To find our handout for this episode, click . Matt outlines how...
info_outlineBuilding Your Sales Engine
Mark McGraw shares the four steps for having a tough conversation with someone. He explains why most of us avoid conflict, how fear distorts reality, and what happens when we wait too long to speak up. To find our handout for this episode, click . Tune in to hear a powerful mindset shift, a simple 4-step conversation framework, and the surprising formula that will change how you approach confrontation forever. Mark explains how most of us struggle with confrontation. He admits he’s not naturally wired to lean into conflict, which makes it easy to avoid hard conversations. Over...
info_outlineMark McGraw sits down with Scott Foernsler to discuss what it really takes to sell to the C-suite. They talk about building champions inside a company, how to stand out in sales events, and ways to have real, effective conversations with top execs like CMOs and CEOs. Scott shares stories from the field, lessons on trust, and what most salespeople miss when trying to land big deals.
To find our handout for this episode, click here.
Tune in to hear how to break through the noise, connect with decision-makers, and close deals faster.
- Scott starts by sharing why sales success is never a solo achievement. The right support team—both personal and professional—makes all the difference.
- Mark explains why selling is a team sport—until you miss your number. When things are going well, everyone celebrates the team. But when results dip, it can become about solo performance real quick.
- Scott breaks down what most people get wrong about events. They sit quietly in the back and hope something happens. The real connections come from showing up, asking questions, and putting yourself out there.
- How to stand out at events: Stop asking business questions and instead ask something that makes people smile or think. That spark of authenticity is what gets you remembered.
- Scott shares how a single personal question at an event led to a CEO-level meeting. Asking authentic and relevant questions is how you earn time with high-level decision makers.
- Why trust matters more than charm in enterprise sales. A client once told Scott, “I trust you not to fail me.” That kind of confidence is not built through slick talk—it’s earned through delivering on your promises.
- Scott shares one of his boldest sales questions: “What would get me fired?” It instantly uncovers what the client really values and opens the door to the kind of honesty that moves deals forward.
- Mark explains why brand promises only matter if you deliver. It sounds obvious, but most sellers fall short after closing a deal. Real credibility comes from doing exactly what you said you would.
- Scott breaks down the importance of upfront contracts. When you clearly define what success looks like, you avoid confusion later.
- Why Scott says clicks are the wrong thing to measure when analyzing ad performance. Impressions don’t mean anything if they don’t convert.
- How to turn happy clients into your best salespeople. Peer validation carries more weight than any sales deck ever could. When you tell the story of how you helped them, the deal moves faster.
- Scott shares his referral strategy. He delivers value first—then asks for an intro only when it makes sense. That’s how you build a warm, high-trust referral tree.
- How to stay top of mind without being annoying. Scott calls his contacts once a quarter—or even once a year—to check in. That small gesture keeps relationships strong over time.
- Scott shares why sitting in the back of the room at events is a missed opportunity. If your company is investing in you, act like you belong up front. Visibility leads to connection—and connection leads to deals.
- Why Scott avoids drowning people in product features. Buyers don’t want a list—they want a story. Show them how real problems have been solved, and they’ll pay attention.
- Mark explains why your champion is your best sales asset. When they’re pitching your product in meetings you’re not in, you’ve already won. That kind of advocacy closes deals faster.
- Scott reveals how he uses AI in his sales processes. It won’t replace your skill, but it will save you serious time. What can take five days now takes minutes with AI.
- Mark breaks down what separates great sellers from everyone else. When everybody else is focused on pitching, the best reps walk in with insights, actionable tips, and relatable problem-solving stories.
- Scott shares why in-person meetings still matter—especially at the C-suite. Nobody spends millions without knowing who they’re buying from. So show up, shake hands, and build trust faster.
- Mark explains why everyone in the room now has influence. The number of people who can say no has doubled. So treat every voice like it matters—because it does.
Mentioned in This Episode:
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Scott Foernsler on LinkedIn
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