75. Measuring Success: Key Performance Indicators for Private Practice Growth
Release Date: 08/08/2024
102. Breaking the Stigma: New Perspectives on Addiction and Recovery with Michael Chiappione
Colleague Down the Hall
Tune in to The Colleague Down the Hall Podcast for an insightful conversation with Michael Chiapone, LCSW, as he explores addiction and recovery through the unique lens of music and film. This episode sheds light on the power of creative tools in therapy, the importance of reducing stigma, and how understanding shame and connection can transform treatment approaches. “Get back to a bigger ‘What is this’? If this person was your patient, what are they trying to say? Where are they? Where are they in the stages of change? Where are they in a cycle of addiction? And to try to tease...
info_outline
101. Future-Proofing Your Private Practice: Navigating 2025 with Confidence with Valery Krieg
Colleague Down the Hall
Want to stay ahead in your private practice? Valery Krieg joins Jeanene Wolfe In this episode to discuss future-proofing your practice in an ever-changing landscape. They dive into marketing strategies, burnout prevention, and navigating industry shifts, plus an inside look at the upcoming Savvy Practice Summit, a free virtual event packed with expert advice on marketing, scaling, and financial strategy for therapists.The sign-up form for the summit is in the show notes. Tune in now and take your next steps toward success! “The first thing that I always tell my clients that I work...
info_outline
100. The Cost of Care: Why Therapists Are Struggling to Stay Afloat with Miranda Palmer
Colleague Down the Hall
In this milestone 100th episode of The Colleague Down The Hall Podcast, Jeanene Wolfe welcomes Miranda Palmer, LMFT, a passionate therapist advocate, to discuss the financial and systemic challenges facing therapists today. Miranda shares insights from a recent discussion on the biggest problems therapists encounter. She highlights unsustainable insurance reimbursement rates, financial instability, and the increasing number of therapists leaving the profession. They dive into the complexities of insurance contracts, clawbacks, and the impact of venture capital-backed companies entering the...
info_outline
99. Geek Therapy: Fandoms, Healing, and the Power of Play with Ariel Landrum
Colleague Down the Hall
Jeanene Wolfe welcomes Ariel Landrum to discuss how geek therapy integrates clients' passions and fandoms into therapy, using media consumption as a tool for self-discovery. The conversation explores the use of RPGs, video games, and collaborative media engagement in therapy, alongside practical applications for different age groups and theoretical approaches. Ariel highlights the importance of staying current with pop culture, addressing parental concerns about video games, and teaching digital citizenship. Ethical considerations in online therapy, including HIPAA compliance and safe digital...
info_outline
98. The Power of Vulnerability: Why Therapists Need to Be Vulnerable Too
Colleague Down the Hall
In this episode of The Colleague Down the Hall Podcast, Jeanene Wolfe explores a topic that therapists encourage in clients but often struggle with themselves—vulnerability. While we create safe spaces for others, many of us hesitate to open up with colleagues, fearing judgment or self-doubt. Jeanene unpacks why vulnerability feels risky in the therapy field, the challenges it presents, and how avoiding it can lead to isolation and burnout. She shares her own journey in private practice and offers practical steps to build a safe, supportive professional network. Whether it's finding a...
info_outline
97. Blending Tarot with Therapy: Insights from Dreya Blume
Colleague Down the Hall
In this episode of the Colleague Down the Hall Podcast, Jeanene Wolfe welcomes Dreya Blume, a licensed clinical social worker and long-time Tarot practitioner, to explore the integration of Tarot into therapy. Dreya delves into the history of Tarot, its misconceptions, and its use as a projective tool rather than fortunetelling. She shares her Tarot journey, its parallels to inkblot tests, and how she uses it in sessions to help clients connect with their intuition. The discussion covers the importance of open-mindedness in therapy, authenticity in practice, and the growing acceptance of...
info_outline
96. The Business of CEUs: From Building Courses to Marketing to Creating Additional Income Streams with Michelle Risser
Colleague Down the Hall
In this episode, Jeanene Wolfe chats with Michelle Risser, a therapist turned CEU provider and multi-passionate entrepreneur. Michelle shares her journey from working in HIV/AIDS social work to teaching large conferences and eventually becoming a CEU provider during COVID as a way to explore additional income streams. She discusses the paperwork and approval process, emphasizing that it shouldn't deter therapists from sharing their expertise. Using the acronym KEEP (Knowledge, Education, Experience, Passion), Michelle helps therapists identify their unique strengths and build courses on topics...
info_outline
95. Creating Safe Spaces: Working with Intimate Partner Violence with Dr. Keith Klostermann
Colleague Down the Hall
In this episode of the Colleague Down the Hall Podcast, Jeanene Wolfe welcomes Dr. Keith Klostermann to tackle the critical topic of intimate partner violence (IPV). They explore how the pandemic exposed the complexities of IPV, with Dr. Klosterman breaking down its various forms—physical, emotional, financial, and sexual—and discussing its prevalence across diverse demographics. The conversation emphasizes the importance of creating safe spaces, recognizing subtle signs, and integrating explicit safety planning into therapy. “I think it's figuring out, does the client feel...
info_outline
94. A New Horizon: The Ins and Outs of ADHD Assessments for Master’s-level Clinicians with Erin McCarthy Shaw
Colleague Down the Hall
Join us for an enlightening conversation in Episode 94 of Conversations in Depth with Therapists, where host Jeanene Wolfe sits down with Erin McCarthy Shaw, a board-certified psychiatric mental health nurse practitioner. Discover how Erin’s advanced training in neuropsychiatric and educational assessments is transforming mental health care by addressing ADHD, autism, and more. From ethical considerations and practical implementation to tackling skepticism and accessibility challenges, this episode dives deep into the value of comprehensive evaluations. “It's access to care. We...
info_outline
93. (From the Archive) Exploring Money Mindset As A Therapist with Megan Hale
Colleague Down the Hall
Megan Hale joins me for an episode about money mindset for therapists. She discusses the need to examine our relationship with money and ways our mindset holds us back in our work. Megan shares that having a nourishing relationship with money and the changes in perspective that come with that, allows therapists to have better business and personal goals. “And a lot of times, you have to make some hard calls and some value based decisions on what's going to be best for the sustainability of your practice. And I think the other mindset piece that goes into that is oftentimes it's...
info_outlineHere’s another episode of The Colleague Down the Hall Podcast where I dive into a crucial topic for private practice owners: Key Performance Indicators (KPIs). Understanding which KPIs to track to transform your practice from merely surviving to thriving. KPIs are metrics that offer insights into how effectively your practice is meeting its business objectives, from financial health to client satisfaction and operational efficiency. Understanding these KPIs isn't just about numbers, it's about gaining insights into what's working and what isn't. Join me as we unlock the power of KPIs to enhance your private practice journey.
“I talk to a lot of therapists who don't really understand that having a therapy practice is running a small business, and so I really encourage you to get into that mindset. There are things that you have to do as a small business, there are things that you need to learn about to run an effective small business, and so try and wrap your head around that and reach out for some resources. Remember the goal of tracking KPIs is not just to collect data, but to create a roadmap for improvement. Each KPI you track should lead to actionable insights that drive your practice forward.”
Hear more about:
***Key Performance Indicators (KPIs) are metrics that help private practice owners understand how effectively their practice is achieving its business objectives.
***Client Retention Rate: This KPI measures the percentage of clients who return after their initial visit.
***Tracking missed appointments is crucial as they directly impact revenue and scheduling efficiency.
***Gathering feedback through surveys helps quantify client satisfaction.
***Operational Efficiency: This KPI can be measured by looking at the ratio of administrative costs to total revenue.
***Ways to Set Up and Implement KPI Tracking
***By harnessing the power of KPIs, private practice owners can enhance their business operations, improve client satisfaction, and ensure sustainable growth.
Connect with Jeanene:
*Get your free Four Keys to Private Practice Peace of Mind workbook: https://collaboasis.com/4keysworkbook
*Learn more about clinical consultation groups: https://collaboasis.com/
*Join my free therapist Facebook group: https://www.facebook.com/groups/oasispcgt
*Connect on LinkedIn: www.linkedin.com/in/jeanene-wolfe-lcsw-64042220a/