Reimagining the Customer Experience with Kiosks | Guest: Joseph Hwang
Release Date: 04/29/2025
Retail Leadership & Innovation: A Global Perspective | Guest: Paula Macaggi
Retail & Change
This week, Paula Macaggi, the founder and host of the OFFBounds podcast, joined Retail & Change to discuss leadership, innovation, and the digital transformation shaping the future of retail. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo: https://vimeo.com/cranepi
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The Future of Checkout & Warehouse Automation | Guest: Mark Jones
Retail & Change
On this week's episode of Retail & Change, host Joseph Lohmann sat down with Mark Jones, a seasoned Business Development Manager at Lozier and CASI, to discuss the evolving landscape of retail and warehouse automation. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo: https://vimeo.com/cranepi
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The Crucial Role of Field Service in Retail | Guest: Jillian Dabovich
Retail & Change
Jillian Dabovich, Director of Business Development at CPI, joined Joseph Lohmann on Retail & Change to emphasize the importance of maintaining seamless technology systems to keep retail operations running smoothly. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo: https://vimeo.com/cranepi
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Simplifying Retail at Scale with AI & Automation | Guest: Ruzanna Nahapetyan
Retail & Change
On this episode, Ruzanna Nahapetyan, CEO of Simply Solutions joined Joseph Lohmann to discuss how Simply Solutions is cutting through complexity, eliminating friction, and delivering real results for retailers of all sizes. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo: https://vimeo.com/cranepi
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Self-Checkout & the Role of AI in Retail Automation | Guest: Joao Jardim
Retail & Change
On the latest episode of Retail & Change, Joao Jardim, Sales Manager (Americas) at HiStone, sat with Joseph Lohmann to explore how the self-checkout experience has evolved and where it's heading. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo: https://vimeo.com/cranepi
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Reimagining the Customer Experience with Kiosks | Guest: Joseph Hwang
Retail & Change
Today's episode features Joseph Hwang, CEO & Co-Founder of Goji Systems, who joined the Retail & Change podcast and provided valuable insights into how businesses can effectively implement kiosk technology to ensure a seamless customer experience Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en...
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Adapting to Retail's Future: Niche Markets, Technology, & AI Insights | Guest: Jim Roddy
Retail & Change
On this episode of Retail & Change, Jim Roddy, President of the Retail Solutions Providers Association (RSPA), joined Joseph Lohmann to discuss the importance of focusing on niche markets while providing exceptional, personalized service. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo:...
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The Evolution & Future of Kiosk Technology | Guest: Ben Wheeler
Retail & Change
Ben Wheeler, President & CEO of Kiosk Guy, joined Joseph Lohmann on this week's episode to reflect on his journey in the self-service industry and what the future may have in store for kiosk technology. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website: https://www.cranepi.com/en Vimeo: https://vimeo.com/cranepi
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Shaping the Future of Retail | Guest: Adam Blair
Retail & Change
On this episode of Retail & Change, Adam Blair, editor at Retail TouchPoints, sat down with Joseph Lohmann, to share his insights into the evolving landscape of retail, focusing on new trends including digital twins, AI, and the importance of truly shaping the customer experience. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn: https://www.linkedin.com/company/crane-payment-innovation Website:...
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Simplifying Retail Operations with Cash Automation | Guest: Sebastien Terrason
Retail & Change
Sebastien Terrason, the Product Manager behind the development and launch of this super-fast bill acceptor designed for today’s retail environment, sat down with Retail & Change’s host, Joseph Lohmann, to talk about the excitement behind this innovation and how it is different than others on the market. Want to be a guest on Retail & Change? Reach out to us today! For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels. YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8 LinkedIn:...
info_outlineToday's episode features Joseph Hwang, CEO & Co-Founder of Goji Systems, who joined the Retail & Change podcast and provided valuable insights into how businesses can effectively implement kiosk technology to ensure a seamless customer experience
Want to be a guest on Retail & Change? Reach out to us today!
For more Retail & Change episodes, and all CPI ThoughtCast, check out our social channels.
YouTube: https://www.youtube.com/watch?v=m2-ERJdbUL8
LinkedIn: https://www.linkedin.com/company/crane-payment-innovation
Website: https://www.cranepi.com/en
Vimeo: https://vimeo.com/cranepi