Is Your Collateral Protection Program Hurting Your Members?
Release Date: 11/02/2023
Reimagining Credit Unions: NACUSO's Roadmap for Collaboration and Growth
Members First Mindset
In this episode of Members First Mindset, hosts Dan Daggett and Melanie Munsey welcome Adam Lee, Head of Innovation at NACUSO and Ronaldo Hardy, Former President, NACUSO to discuss the future of credit unions, the ever-growing fintech landscape, and how NACUSO’s “Reimagine” approach is setting the stage for 2025 and beyond. From embracing rapid change to supporting diverse leadership, you’ll learn how NACUSO is uniting credit unions, CUSOs, and other industry partners to ensure the movement thrives for decades to come. They also share personal credit union stories that highlight the...
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Blanket LSI is a Win-Win for Member Experience and Credit Union Growth
Members First Mindset
In this follow-up episode of Member’s First Mindset, host , Chief Strategy Officer, and guest co-host , Co-Founder, continue the discussion from "Is Your Collateral Protection Program Hurting Your Members?" Joined again by CFO, and COO, they explore how transitioning from force-placed CPI to Blanket Lender’s Single Interest (LSI) insurance has brought meaningful improvements to member experience, operational ease, and financial outcomes. Dan, Jon, Jeremy, and Ashley share updates on their journey over the past 18 months, focusing on how this innovative program empowers credit...
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Even If A Business Decision Is Legal, Is It Ethical?
Members First Mindset
Join Dan and Mel as they talk about business ethics with industry leader Mike Kelly, President and CEO of TeamOnUp. In this episode, you'll learn about: The challenges credit unions face in making decisions that are both legal and ethical. The complexities of long-term contracts The importance of keeping members at the forefront of decision-making. This discussion spans personal experiences, mission management, and the critical balance between profitability and ethical stewardship. We hope you enjoy.
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The Passion Behind The Credit Union Movement
Members First Mindset
In this episode Dan and Mel are joined by Jennifer Audette, CEO of Polam Federal Credit Union, and Stephanie Smith, Executive Director of America's Credit Union Museum to discuss the rich history and unwavering passion of the credit union movement, emphasizing the 'people helping people' mantra. Filled with heartfelt anecdotes and reflections, this episode highlights how credit unions make a lasting difference in their communities
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NCUA's 2024 Supervisory Priorities: Part 2
Members First Mindset
Join Dan and Mel in the second installment of our series on the NCUA’s 2024 Supervisory Priorities, featuring special guest Tyler Gray from Lenders Compliance Technology. In this episode, we delve deep into the world of consumer compliance within credit unions, and hit on: Rhe challenges surrounding GAP insurance State versus federal regulatory expectations Potential repercussions of non-compliance on a credit union's reputation and financial stability And much more Don't miss out on this enlightening discussion. Tune in now to gain valuable insights into the credit union industry!
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NUCA's 2024 Supervisory Priorities: Part 1
Members First Mindset
In our third episode of the 'Members First Mindset' podcast, Dan and Mel bring on Pam Easley, Chief Risk Officer of Akuvo, and Steve Castagna, Chief Revenue Officer of Akuvo to discuss the NCUA's 2024 supervisory priorities. They explore the impacts of economic conditions on credit unions, including inflation, interest rates, and trends in borrowing and savings. They also hit on: Staffing efficiency Leveraging data for risk management Tailoring member service to navigate current economic challenges. Listen now to learn more!
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What Can Be Done to Preserve Our Credit Unions?
Members First Mindset
Join Dan and Mel as they dive into a profound discussion on the future of credit unions with guest , marketing manager for small credit unions, at . In this episode you can expect to learn more about: The reasons behind the declining number of credit unions The challenges faced when trying to start a credit union Solutions to breathe new life and diversity into our industry The trio discuss the power of cooperation and innovation in face of adversity and tell their personal stories underlying the critical importance of credit unions - from a member’s dire need to history of why credit...
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Is Your Collateral Protection Program Hurting Your Members?
Members First Mindset
Join Dan and Mel as they talk about the benefits of Blanket LSI over Force-Placed CPI and interview Ashley and Jeremy of AMOCO to talk about their experience switching from Force-Placed to LSI.
info_outlineJoin Dan and Mel as they talk about the benefits of Blanket LSI over Force-Placed CPI and interview Ashley and Jeremy of AMOCO to talk about their experience switching from Force-Placed to LSI.