Redefining the Successful Rainmaker with Karen Freeman
Your Working Life with Caroline Dowd-Higgins
Release Date: 05/24/2025
Your Working Life with Caroline Dowd-Higgins
is an award-winning professor at Cornell University and an expert in organizational psychology. She leads groundbreaking research on influence, authority, compliance, and defiance. A trained physician, she practiced medicine in the United Kingdom and worked as a management consultant for the pharmaceutical industry. She currently teaches executives, leaders, and students in healthcare and business. Dr. Sah is a sought-after international speaker and consultant, advisor to government agencies, and former Commissioner of the National Commission on Forensic Science. Her multidisciplinary...
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produced programmes for the BBC for 13 years. She then moved to the US where she spearheaded multimedia productions for Intuit, The Learning Company and Standard&Poors. She was Chief Executive of InfoMation Corporation, ZineZone Corporation and then iCast Corporation, was named one of the “Top 25” by Streaming Media magazine and one of the “Top 100 Media Executives” by The Hollywood Reporter. The author of six books, Margaret’s third book, Willful Blindness: Why We Ignore the Obvious at our Peril was named one of the most important business books of the decade by the...
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is a national thought leader and visionary on building human-centered workplace cultures at the intersection of diversity, flexibility, and well-being. As the Founder & CEO of the , Manar is on a mission to empower organizations to unlock their full potential by creating inclusive environments, implementing effective flexible work strategies, and prioritizing holistic employee well-being. A sought-after speaker, author, and trusted advisor, Manar brings a wealth of expertise from her background as an employment litigator and adjunct faculty member at Georgetown University. She is the...
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Lynn Blades episode: Minimal Brain Activity by Unheard Music Concepts (source: Free Music Archive) (CC BY) Lynn Blades, author of , is the founder of Legacy Leadership, an executive leadership consultancy, and a dedicated DEI advocate. She has strived to cultivate a 21st-century leadership workforce that truly reflects the diversity of our society. RECOGNIZING AND PREVENTING BURNOUT Demanding Careers Should Not Overshadow Health And Well-Being Women face numerous challenges in their careers – dealing with sexist and demeaning work environments, juggling work and family...
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After graduating from Boston’s Emerson College in 1985, Tom headed west to work in the film and television industry. In Hollywood, he honed his writing skills through the trials and tribulations of episodic TV, animated series, screenplay options, and game shows for over two decades. When the feast or famine lifestyle of a Hollywood Writer became too sporadic for his maturing life (He had grown to enjoy eating two to three times a day – every day), he took a job at a call center to make ends meet. After his first day on the phones, his manager asked him to stop. He was terrible at...
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Alison Fragle episode: Distances by Beat Mekanik (source: Free Music Archive) (CC BY) ALISON FRAGALE, PhD Speaker. Professor. Compulsive Organizer. Website Newsletter ALISON FRAGALE is the Mary Farley Ames Lee Distinguished Scholar of Organizational Behavior at the Kenan-Flagler Business School at the University of North Carolina. Her scholarship has been published in the most prestigious academic journals in her field, and featured in prominent media outlets such as The Wall Street Journal, The Washington Post, Financial Times, Boston Globe, and Inc. She is...
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Lori Rosenkopf is the Simon and Midge Palley Professor at the Wharton School of the University of Pennsylvania. As Vice Dean for Entrepreneurship, she serves as Wharton’s faculty director for Venture Lab, Penn’s home for student entrepreneurs, and also their San Francisco campus. In a prior role as Vice Dean of Wharton’s Undergraduate Division, she introduced a new curriculum and developed experiential classwork in the tech sector. For over thirty years, Rosenkopf has taught entrepreneurship and management of technology to more than 20,000 high schoolers, undergraduates, MBAs, and...
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Abby Davisson episode: Quickening by malictusmusic (source: Free Music Archive) (CC BY) Abby Davisson is an author, speaker, and award-winning leader obsessed with holistic decision-making (the kind that takes multiple bottom lines into account). After spending two decades making change from within existing organizations, she launched her own, focused on helping leaders make smart choices for lasting success in work and life. The book she co-wrote with Stanford Professor and labor economist Myra Strober, Money and Love: An Intelligent Roadmap for Life's Biggest Decisions,...
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Distances by Beat Mekanik, via Free Music Archive (CC BY) Wes Adams is the CEO of SV Consulting Group. He partners with Fortune 500s and scaling companies to develop high-impact leaders and design operating structures that support high performing teams. He is also a positive psychology researcher at the University of Pennsylvania where he studies the leadership practices and organizational structures that help employees thrive. He lives in Atlanta, GA. Tamara Myles is a speaker, author, professor, and entrepreneur specializing in the science...
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Karen Freeman is Chief Product Officer at DCM Insights and one of the authors of the Activator research published in Harvard Business Review, titled "What Today's Rainmakers Do Differently." That article was named one of HBR’s top 10 reads of 2025. At DCMi, she is one of the global faculty and responsible for the company’s training products and diagnostics. She has delivered the Activator research and training programs across the globe to clients in the legal, consulting, accounting, and talent advisory sectors. Before joining DCMi, Karen was head of digital...
info_outlineKaren Freeman is Chief Product Officer at DCM Insights and one of the authors of the Activator research published in Harvard Business Review, titled "What Today's Rainmakers Do Differently." That article was named one of HBR’s top 10 reads of 2025. At DCMi, she is one of the global faculty and responsible for the company’s training products and diagnostics. She has delivered the Activator research and training programs across the globe to clients in the legal, consulting, accounting, and talent advisory sectors.
Before joining DCMi, Karen was head of digital & analytics learning for generalist consultants at McKinsey & Company. She led a team upskilling roughly 17,000 consultants globally in topics including advanced analytics modeling, leading digital transformations, and agile methodology.
Prior to McKinsey, Karen spent 13 years at Corporate Executive Board (CEB) in research and learning & development roles. There, she led three best practice membership organizations, developing insights, advice, and benchmarks for Global 1000 functional heads in marketing, sales, and customer service. Much of the company's highest-impact research was spearheaded by the teams that Karen created. Several were published in Harvard Business Review and became the subject of two best-selling business books (The Challenger Sale and The Effortless Experience). Later, as Head of CEB University, Karen oversaw development and delivery of training sessions for more than 10,000 participants worldwide in sales, insight & advisory, and corporate roles.
Karen has an A.B from Harvard and an MBA from MIT, plays cello and piano, and currently lives in Arlington, VA with her husband and two children.
Book promo:
Today’s professional services sector faces sharp declines in client loyalty. And the “trusted advisor” model, once the gold standard in business development, no longer stands up to rapidly changing client expectations.
A groundbreaking new study - The Rainmaker Genome Project – surveyed nearly 3,000 partners at professional services firms in law, accounting, consulting, executive search, investment banking, and PR, and revealed five profiles in business development (Experts, Confidants, Realists, and Activators).
THE ACTIVATOR ADVANTAGE: What Today's Rainmakers Do Differently (HBR Press, 5/20/25) reveals why only one of these profiles—the Activator—consistently drives growth and profitability to win, retain, and grow client relationships in today’s disruptive environment.
Co-Authors: Matthew Dixon, Rory Channer, Karen Freeman, Ted McKenna
The authors explore the keys to winning and growing relationships:
· Behaviors: characterized by Commit, Connect, and Create.
· Habits: engagement strategies from developing relationships to managing stakeholders.
· Mindsets: self-determined, resilient, and focused on client needs.
· Pivot Points: optimizing key moments like initial contact, pitching, negotiation, and navigating setbacks to build stronger relationships.
Activators deeply embed business development strengths into their daily workflow, proactively leverage their networks and deliver value to clients—ensuring longer-lasting, more engaged relationships while preventing uncertain client buying behaviors.
Socials:
https://www.linkedin.com/in/karenefreeman/
https://www.linkedin.com/company/dcm-insights/