loader from loading.io

E136: FU Doesn’t Mean What You Think: The Follow Up Fix

Getting Results with Dr. Jean

Release Date: 10/24/2025

E160: Stop Lamenting: How Great Leaders Move From Complaining to Solving show art E160: Stop Lamenting: How Great Leaders Move From Complaining to Solving

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® tackles a common leadership trap she calls leadership lamenting: the habit of complaining, judging, and focusing on problems instead of solutions. As a coach to business owners, managing partners, and executive leaders, Dr. Jean sees it all the time. Leaders spend valuable time venting about employees, partners, challenges, and circumstances, but rarely realize how much energy and momentum they lose in the process. Complaining may feel good in the moment, but it does not grow the business. Dr. Jean explains how this behavior is rooted in Caveman Brain®, our...

info_outline
E159: The Caveman Brain Mistake That Slows Down Business Decisions show art E159: The Caveman Brain Mistake That Slows Down Business Decisions

Getting Results with Dr. Jean

Dr. Jean. The Results Queen® shares a real-world Caveman Brain® lesson that happened during a recent conversation with a potential client. Many organizations believe they need multiple bids, endless comparisons, and long decision processes before hiring a consultant or advisor. But often, those extra steps are driven by something deeper: Caveman Brain®.Fear of making the wrong decision can lead leaders to overanalyze, delay action, and waste valuable time. Dr. Jean explains how this instinct shows up in new business development, why it can slow growth, and how both buyers and sellers...

info_outline
E158: Decision Velocity: The Hidden KPI That Drives Growth show art E158: Decision Velocity: The Hidden KPI That Drives Growth

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® explores a powerful idea from a recent Harvard Business Review article titled Are Legacy Metrics Derailing Your Transformation? and explains why many organizations are still measuring the wrong things. We are operating in a time of rapid transformation driven by AI, digital innovation, and constant change. Yet many companies still rely on traditional KPIs designed for stability rather than growth. The result? Leaders think they are measuring performance, but they are actually missing the signals that drive transformation. Dr. Jean breaks down the key difference...

info_outline
E157: Visibility Drives Growth: Why Strategy, Sales, and Structure Matter show art E157: Visibility Drives Growth: Why Strategy, Sales, and Structure Matter

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® explores an often overlooked driver of business growth: visibility. Many leaders spend time networking, attending meetings, posting on LinkedIn, or participating in business development activities, but rarely ask the most important question: what is the return on investment of that time? In this episode, Dr. Jean breaks down how visibility impacts leadership, sales, and organizational growth. She explains why activity alone does not create results and how business leaders must think strategically about where they spend their time and attention. Dr. Jean also...

info_outline
E156: Metrics Matter March: The Numbers That Actually Drive Results show art E156: Metrics Matter March: The Numbers That Actually Drive Results

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® dives into why metrics matter more than ever for growing organizations. While many companies track productivity, billable hours, or utilization, those legacy KPIs often measure activity instead of real progress. Dr. Jean explains how modern businesses must focus on metrics that actually move the organization forward. In this episode, Dr. Jean shares practical examples from her coaching clients and explains how concepts from EOS® scorecards, Harvard Business Review insights, and strategic planning can help leaders measure what truly matters. You will learn how...

info_outline
E155: Sacred Cows in Your Company: When Employees Don’t Want the Job show art E155: Sacred Cows in Your Company: When Employees Don’t Want the Job

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® dives into one of the most overlooked challenges in leadership: employees who don’t want their job. Using the EOS® concept of GWC (Get it, Want it, Capacity to do it), Dr. Jean explains why the “W” for Want it is the most critical and often the hardest problem for leaders to address. While leaders can train someone to get it and adjust workloads to create capacity, no leader can force someone to want their role. Dr. Jean explores why employees sometimes lose the desire for their seat, how organizations unintentionally “kill employees along the way,” and...

info_outline
E154: Nice Leader or Good Leader? The High Cost of Avoiding Hard Conversations show art E154: Nice Leader or Good Leader? The High Cost of Avoiding Hard Conversations

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® challenges leaders to confront one of the biggest threats to growth: avoiding hard conversations with problem employees. She breaks down why being a “nice” leader can actually damage culture, stall performance, and erode credibility. Drawing on EOS® concepts like right people, right seat, Dr. Jean outlines a practical framework to define what success truly looks like, identify the real consequences of misalignment, and structure a courageous conversation that creates clarity and accountability. You will learn how to coach for improvement, provide resources,...

info_outline
E153: Embrace AI or Fall Behind: The Leadership Shift Every Business Must Make show art E153: Embrace AI or Fall Behind: The Leadership Shift Every Business Must Make

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® shares advice from her grandmother, who lived to 104 and believed the key to staying relevant was embracing the newest technology. Dr. Jean explains why AI is not optional for business owners, leaders, coaches, and teams. Learn practical ways to start using ChatGPT and Claude to save time, improve output, and think more strategically, without replacing your expertise. Dr. Jean breaks down the mindset shift from tactical work to critical thinking, why “adapt or die” is real in 2026, and how EOS® concepts like right people, right seat apply to the AI era....

info_outline
E152: Ron Geffner: Courage, Leadership, and Building Results That Last in Business and Life show art E152: Ron Geffner: Courage, Leadership, and Building Results That Last in Business and Life

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® sits down with Ron Geffner, Partner at Sadis & Goldberg, LLP, for a candid conversation about courage, leadership, and building a business with purpose. Ron shares his journey from government service to entrepreneurship, and why empathy, relationships, and personal responsibility matter more than hierarchy or titles. Together, they explore what it means to stop playing the victim, own outcomes, and lead with both discipline and heart.   This episode covers courageous decision making, navigating fear, building culture, and why doing the hard things is...

info_outline
E151: James Gyuras: Pigs Get Fat, Hogs Get Slaughtered show art E151: James Gyuras: Pigs Get Fat, Hogs Get Slaughtered

Getting Results with Dr. Jean

Dr. Jean, The Results Queen® sits down with James Gyuras, President of VarcoMac Electric, for a leadership conversation rooted in real life experience. James shares his 41 year journey from the electrical field to the executive office and the mentors and hard lessons that shaped him. They talk about what great leaders do differently: listening, earning buy in, developing the next leader, and building a culture where people are trusted with ownership. James explains why vacations matter, why controlled growth protects your reputation, and how fairness drives repeat business. His leadership...

info_outline
 
More Episodes

Dr. Jean, The Results Queen® dives into one of the biggest revenue killers in business, poor follow up. Inspired by a funny misunderstanding from her early career (“FU ASAP”), Dr. Jean reframes follow up from something awkward and pushy into a powerful system for closing more deals. She breaks down why inconsistent or nonexistent follow up leaves money on the table, how your Caveman Brain® gets in the way, and what to do instead. You’ll learn how to map your sales process, use AI to stay consistent, and build a follow up rhythm that keeps your pipeline alive and thriving. Whether you’re great at getting in the door or struggle to close, this episode will help you turn follow up into your most profitable habit.

Ready to stop losing deals and start closing more? Tune in to this episode and learn how to master the art of follow up.

Contact Dr. Jean here: