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Best Practices in IM for 2024

AIIM On Air

Release Date: 12/06/2023

Breaking Down Silos: The Evolution of Information Management with Donda Young show art Breaking Down Silos: The Evolution of Information Management with Donda Young

AIIM On Air

In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, sits down with Donda Young, CIP, President of Helias Consulting and veteran information management professional, to discuss the changing landscape of information management. Young shares her perspectives on how the discipline is evolving from traditional records management into a more integrated approach encompassing data governance, risk management, and AI. Drawing from over 25 years of experience, she emphasizes the importance of breaking down departmental silos, focusing on user needs, and taking an incremental approach to...

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Digital Transformation in the Financial Sector: Leading Information Management Evolution with Kenyetta Dean Pugh show art Digital Transformation in the Financial Sector: Leading Information Management Evolution with Kenyetta Dean Pugh

AIIM On Air

In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and preparing for the increasing role of AI in information management. With deep expertise in both...

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The Future of Information Management: Keynote Panel from AIIM Conference 2024 show art The Future of Information Management: Keynote Panel from AIIM Conference 2024

AIIM On Air

Join us for a special episode of AIIM OnAir featuring the thought-provoking keynote panel from the 2024 AIIM Conference. Industry visionaries Kashyap Kompella and Galina Datskovsky, moderated by AIIM Board Member Alan Pelz-Sharpe, explore what information management will look like in the years and decades ahead. This candid discussion examines the societal, technological, and economic shifts that will reshape our industry, from artificial intelligence to emerging regulations and evolving compliance requirements. Whether you missed the conference or want to revisit these valuable insights, this...

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Breaking Barriers: Information Management Through an Accessibility Lens show art Breaking Barriers: Information Management Through an Accessibility Lens

AIIM On Air

In this candid episode of AIIM OnAir, host Tori Miller Liu sits down with Sarah Sheffield, Lead Document and Records Management Specialist at the Strategic Petroleum Reserve, for an illuminating discussion about accessibility and inclusion in information management. Drawing from her personal journey transitioning from library science to records management following health challenges, Sarah offers unique insights into how the digital transformation of information management has created new opportunities for accessibility. She shares valuable perspectives on working in federal information...

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From Paper Mountains to Digital Horizons: Rethinking Information Integrity show art From Paper Mountains to Digital Horizons: Rethinking Information Integrity

AIIM On Air

In this episode, AIIM OnAir host Tori Miller Liu, CIP, speaks with Chris Foley, Data and Information Management Lead at The Salvation Army Australia. Drawing from his rich background spanning education, museums, and information management, Foley offers a unique perspective on the evolution of the information management industry. He discusses the shift from passive record-keeping to strategic process design, emphasizing the critical importance of maintaining information integrity in an age of easily manipulated digital content. Foley shares insights from his current work managing both paper...

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From Paintings to Petabytes: Navigating the Information Management Landscape with Shell's Pieter Lokker show art From Paintings to Petabytes: Navigating the Information Management Landscape with Shell's Pieter Lokker

AIIM On Air

Join us for an illuminating conversation with Pieter Lokker, CIP, Product Manager for IM Practices and Behaviors at Shell. Discover how his journey from art history to information management has shaped a unique perspective on the industry. Pieter shares insights on Shell's innovative approach to information maturity, their "Powering Information" approach, and the creative ways they're engaging employees through their annual Information Governance Week. Whether you're an IM veteran or just starting your career, this episode offers valuable lessons on connecting dots, demonstrating value, and...

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Start with Why: A Practical Guide to AI Implementation in Information Management show art Start with Why: A Practical Guide to AI Implementation in Information Management

AIIM On Air

In this episode of AIIM OnAir, host Tori Miller Liu sits down with Sheila Woo, Senior Director of AI and Analytics at OpenText, to explore practical approaches to implementing AI in information management. Woo shares valuable insights on preparing unstructured data for AI projects, emphasizing the importance of starting with clear business problems rather than technology-first solutions. Drawing from her extensive background in computational linguistics and natural language processing, she discusses real-world use cases in customer service and information retrieval, while offering practical...

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Empathetic Grit: Reshaping the Future of Work Through Technology show art Empathetic Grit: Reshaping the Future of Work Through Technology

AIIM On Air

In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, speaks with Jeremy Aston, Senior Vice President and General Manager of Global Services and Solutions at HP, about the evolving landscape of workplace technology. Aston shares his vision for creating more fulfilling work experiences through thoughtful technology implementation, discussing how HP is addressing the challenges of hybrid work environments while prioritizing employee well-being. Drawing from his extensive experience, he offers valuable insights on balancing technological advancement with human needs, introduces the...

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The Power of Standardization: Revolutionizing Imaging Technology with TWAIN Standards show art The Power of Standardization: Revolutionizing Imaging Technology with TWAIN Standards

AIIM On Air

In this enlightening episode of AIIM OnAir, host Tori Miller Liu, President and CEO of AIIM, sits down with Joseph Odore, Chair of the TWAIN Working Group. They delve into the critical role of standardization in imaging technology and its impact on information management. Joseph shares insights on why TWAIN standards matter, how they're shaping the future of the imaging industry, and what information leaders and developers need to know to stay ahead. From mobile scanning solutions to intelligent document processing, this episode covers the latest trends and innovations that are transforming...

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The Future of Information Management: AI, Copilot, and Commoditization with Ian Story show art The Future of Information Management: AI, Copilot, and Commoditization with Ian Story

AIIM On Air

In this insightful episode of AIM OnAir, host Tori Miller Liu talks with Ian Story, Principal SharePoint Premium Architect at Microsoft, about the evolving landscape of information management and AI.   Ian shares valuable insights from his extensive career, from his early days working with enterprise content management systems to his current role at Microsoft. He offers a compelling vision for the future of information management, emphasizing the need for organizations to prioritize their most important data and processes. Hear the latest on Microsoft Copilot in this must-listen podcast.

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More Episodes

Kurt Thies, VP at Gimmal, and David Quackenbush, EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and consulting firm headquartered in Houston Texas. Gimmal.com

Host, Kevin Craine