Three Vendor Audits Every AP Team Should Be Running
The IOFM Podcast
In this episode, AP expert Debra Richardson joins host Grace Berube to walk through three audits every vendor team should have in place to reduce fraud exposure. Using the real-world case of a Facebook diversity manager who stole nearly $5 million by exploiting gaps in vendor creation and invoice approval, Debra explains how segregation of duties, security access, and vendor process compliance each address a distinct vulnerability — and why doing only one or two of the three still leaves the door open. She also covers new NACHA fraud monitoring requirements taking effect in 2026 that make...
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Five Ways to Improve Your Information Reporting in 2026
The IOFM Podcast
In this episode, compliance expert Jason Dinesen joins host Grace Berube to share five practical steps AP teams can take to strengthen their information reporting processes. With 1099 season behind them, Jason walks through foundational W-9 habits, a pair of new Treasury regulations on cloud transactions, the IRS’s plan to retire the FIRE e-filing system, the growing complexity of state 1099 filing obligations, and the value of having written procedures in place before the next reporting cycle begins. WHAT YOU’LL LEARN IN THIS EPISODE Why collecting W-9s remains the most foundational...
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W-9 Collection: Five Bad Habits Putting Your Vendor Data at Risk
The IOFM Podcast
In this episode of The IOFM Podcast, Debra Richardson joins host Grace Berube to discuss the year-round importance of W-9 collection and what a new IRS draft form could mean for AP teams. The key change in the draft: sole proprietors, who previously could supply either a Social Security Number or an EIN, would now be required to provide only an SSN — potentially triggering a mass recollection effort from existing vendors. With sensitive data like SSNs on the line, Debra walks through five common but risky habits AP teams fall into when collecting W-9s, from using unsecured email to routing...
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Not Your Parents’ Better Business Bureau: Top BBB Tools to Stop Fraud
The IOFM Podcast
When you think of the Better Business Bureau, you might picture the place your grandparents went to find a plumber. But today’s BBB is so much more: it’s a modern fraud-fighting resource for both consumers and businesses. In this episode, Grace sits down with fraud expert Debra Richardson to explore how the BBB has evolved from its 1912 roots into a critical tool for stopping scams before they hit your bottom line. From the powerful BBB Scam Tracker, a free national database of nearly 521,000 reported scams, to weekly scam alert emails, localized fraud education, and resources for...
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Can You Tell Which Is Real? Deepfakes, Fraud & the Future of AP Risk
The IOFM Podcast
Deepfake fraud is no longer a futuristic fear, it’s here, and it’s targeting accounts payable teams. With AI-powered voice, video, and image manipulation getting scarily convincing, finance professionals need to be ready. In this eye-opening episode, Debra Richardson breaks down how deepfakes are being used to manipulate vendor payments, impersonate executives, and bypass traditional fraud controls. She shares real-world examples and delivers practical tips AP teams can use to stay one step ahead. Whether you're a finance leader, AP manager, or frontline processor, this is a must-listen...
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Cryptocurrency, Treasury, and Fraud: Safeguarding Your Payments in a Digital World
The IOFM Podcast
As cryptocurrency becomes a more common payment method for businesses, fraudsters are evolving faster than ever, especially through Business Email Compromise (BEC) scams. In this episode, global treasury executive Lee-Ann Perkins shares her insights on how organizations can safely navigate cryptocurrency payments, project treasury operations, and leverage strategic technology to minimize risk. With 20+ years of experience leading treasury operations across multiple industries and countries, Lee-Ann discusses real-world examples of cryptocurrency fraud, the risks tied to private keys and wallet...
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Leading with Confidence: Real-World Lessons for AP Leaders
The IOFM Podcast
What does confidence really look like in a leadership role? Hint: It’s not about having all the answers, it’s about showing up with clarity, courage, and consistency, even in the face of chaos. In this episode, seasoned AP leader Nicole Caley shares the lessons she’s learned over two decades in the trenches of finance operations—offering real talk on confident decision-making, leading during change, and helping new managers find their footing. Whether you’re newly promoted, managing a growing team, or mentoring future leaders, this episode offers actionable takeaways you can start...
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Building a Culture of Fraud Awareness in Finance
The IOFM Podcast
Fraud prevention isn’t just a policy, it’s a mindset. And in Accounts Payable and Accounts Receivable, where money moves fast and pressure runs high, culture is everything. In this powerful episode, fraud expert Paul Zikmund breaks down what it really takes to build a culture of fraud awareness in finance. From real-world red flags to leadership blind spots, he explains why checklists and compliance alone won’t cut it, and how organizations can start shifting behaviors before a crisis hits. Bonus: How to overcome the most common excuses for not prioritizing fraud culture—and what’s...
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Lead From Where You Are
The IOFM Podcast
What does real leadership look like in today’s finance operations? Monica Brooks isn’t here to sugarcoat it, but she will inspire you. In this energizing episode, Monica shares her journey from practitioner to powerhouse, offering candid lessons from her time in the trenches and the boardroom. From building high-performing teams to navigating nonstop change, she’s learned how to lead with both empathy and precision. Whether you’re managing a team or preparing for your first big step up, this is the episode you didn’t know you needed. Plus: Why she keeps coming back to IOFM’s...
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Tariffs, Turbulence & the Truth About AR
The IOFM Podcast
Just before IOFM’s Spring event, news broke that the President had paused planned tariffs, seemingly good news for finance and supply chain pros. But according to our AR experts, that’s not the full story. In this timely episode, we unpack what the tariff delay really means for Accounts Receivable professionals. From empty ships returning from overseas to concerns about overstocked inventory, this conversation explores the deeper warning signs hiding behind the headlines. Is the supply chain truly stabilizing, or are we headed for a bigger reckoning? Even the best economists can’t fully...
info_outlineAlthough procurement and AP are different stages of the same process, both areas tend to operate in silos, observes Katrina DeProfio-Carroll, a P2P global process owner. While the two departments’ day-to-day goals and the metrics they measure success with differ on the surface, they both have the same overarching objective — to make sure the organization has what it needs when it needs it, which necessitates keeping the vendors happy by paying their invoices on time.
DeProfio-Carroll realized that the disconnect between departments in her organization was creating issues, and began by opening lines of communication. Those conversations ultimately informed process improvements designed to relieve pain points on either side of the aisle, but she notes that the important first step was listening and not taking those critiques personally.