Meet our very first guest, Melissa Lisell, Current Playbook Student!
Flights with Mario Lopez & Ashley Morris
Release Date: 11/10/2023
Playbook Success Stories - Stephanie Kilson-Thomas
Flights with Mario Lopez & Ashley Morris
Join us for a 3-part series of Episode 7 as we sit down with Dorthy Johnson, Melissa Esposito & Stephanie Kilson-Thomas. During this series, we speak to the agents directly as they tell us their stories of how they got into the business, why they chose to Join the Playbook and how it helped them to leave their full-time positions to follow their passions and find that elusive work/life balance.
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Playbook Success Stories - Melissa Esposito
Flights with Mario Lopez & Ashley Morris
Join us for a 3-part series of Episode 7 as we sit down with Dorthy Johnson, Melissa Esposito & Stephanie Kilson-Thomas. During this series, we speak to the agents directly as they tell us their stories of how they got into the business, why they chose to Join the Playbook and how it helped them to leave their full-time positions to follow their passions and find that elusive work/life balance.
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Playbook Success Stories - Dorothy J
Flights with Mario Lopez & Ashley Morris
Join us for a 3-part series of Episode 7 as we sit down with Dorthy Johnson, Melissa Esposito & Stephanie Kilson-Thomas. During this series, we speak to the agents directly as they tell us their stories of how they got into the business, why they chose to Join the Playbook and how it helped them to leave their full-time positions to follow their passions and find that elusive work/life balance.
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BDMs: Tell All!
Flights with Mario Lopez & Ashley Morris
Mario and Ashley covertly interview hotel and tour operator Business Development Managers to learn what drives them crazy... name have been changed to protect identities! This is a great episode for anyone BDM curious. Go behind the scenes as we learn about travel agent bad habits that make our supplier partners crazy. This episode is also full of tips on how to partner effectively and how to be the travel advisor your BDMs love to hear from! Speaking of curiosity, are you interested in learning how to grow your Group Travel business through Destination Weddings? Look no further! Class...
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Assistants That Work!
Flights with Mario Lopez & Ashley Morris
It's time for a guest! In this episode, Mario and Ashley chat with Mary Beth Lynn, of Your Vacation Plan and Assistants That Work. It's a great discussion about the myth of work-life balance, the importance of asking for help, how to know when it's time for an assistant and the most important question -how to afford it. "Zone of Genius" is a big topic here, which is knowing what you're great at and how to eliminate what you hate doing. Also - as with any guest, the lightning round is back! Are you ready to Niche down and take your travel business to the next level? The...
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Quotes & Proposals
Flights with Mario Lopez & Ashley Morris
Catch up on Ashley & Mario's dream jobs (outside of travel, obviously), chatter about tequila and follow as they finally get down to business and talk about Quoting and new client Proposals. Mario reveals that he loves it, while Ashley confesses that it's her most hated task. Learn about how to be more efficient with quotes, how to handle client objections and questions and how to ensure that the couple chooses the resort that works best for them. PS - The tequila that Ashley was trying to remember is Tesoro Maya.
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Working with DMCs (Destination Management Companies)
Flights with Mario Lopez & Ashley Morris
In this episode, Mario & Ashley talk about DMCs (Destination Management Companies) and how they can make or break your destination wedding travel business. The decision to use the supplier DMC vs. booking separate transfers can have a HUGE impact on your guest experience ... as well as a group's profitability and bottom line. We talk about the importance of forming your own transportation relationships, how to efficiently work with suppliers and the three questions a travel advisor should ask any potential DMC partner.
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Having a Fam-Tastic Time
Flights with Mario Lopez & Ashley Morris
Mario & Ashley debate recent wedding trends and what makes them feel old as Destination Wedding travel advisors. This episode jumps right into FAMs and how to make sure you're having a FAM-tastic time and getting the most out of your travel experience. What is a FAM? How do you get invited to one? Who pays? How does it help your business? Mario discuss all of the above and more, including some tips on what NOT to do as you travel with BDMs and other advisors. STAY TUNED: We will be launching the SIXTH chapter of Destination Wedding University in May - keep listening for more...
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Being Efficient in Engagement Season
Flights with Mario Lopez & Ashley Morris
We are back for season 2! Mario and Ashley jump into Engagement season, the most important time of the year for Destination Wedding travel advisors! Did you know that half of all engagements happen between Christmas and Valentine's Day? The couples are coming, whether we are ready or not. Mario & Ashley discuss fine-tuning their systems to make the most of the busy season. Ashley talks about a recent family loss and how automation, systems & the Playbook community helped her get through it. This episode is all about finding your brand voice - what it is, how to refine it,...
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The Art of the Complimentary Consultation
Flights with Mario Lopez & Ashley Morris
In Part 2 of our Prepping for Engagement Season series, Mario & Ashley tackle everyone's favorite topic: Consultation Skills. As a destination wedding travel advisor, it's critical to have a clear and defined process for your new client consultations. As we gear up for 2024, we talk about our tips for staying organized, common mistakes and also ways to "sneakily investigate your couples while explaining your services. This episode is great for new and experienced advisors alike - consultations are one of our favorite topics!
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