Building AI-Driven Teams, Scalable Services, and a Global Career with Tom Kelly of Braze
Lifeselfmastery's podcast I Startups I Venture Capital
Release Date: 06/27/2025
Lifeselfmastery's podcast I Startups I Venture Capital
I am thrilled ot have , a Partner at Aspenwood Ventures, bringing a rare founder-turned-investor perspective to early-stage investing. He co-founded AutoFarm (now Novariant), pioneering GPS and robotics in agriculture, where he built sales teams across three continents In this conversation, Lars Leckie shares his unique journey from coding and gaming to becoming a partner at AspenWood Ventures. He discusses the critical lessons learned from his early experiences in sales and strategy, emphasising the importance of understanding customer needs and the divide between engineering and sales...
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I am thrilled ot have the Chief Evangelist at Gong, where he spent nine years helping build the company from zero to a multi-billion-dollar valuation. A five-time B2B marketing leader, bestselling author of Courageous Marketing, angel investor, and board member In this conversation, Udi Ledergor, Chief Evangelist at Gong, shares his journey from product management to leading marketing at a billion-dollar company. He emphasizes the importance of human-centric marketing, the need to challenge traditional best practices, and the significance of creating valuable content that resonates with...
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I am excited to have Sergiy, who is the Co-CEO of Railsware and co-founder of multiple products In this conversation, Sergiy Korolov, CEO of Railsware, discusses his journey from software developer to entrepreneur, the evolution of his products like Mailtrap and Coupler, and the challenges faced in the tech industry. Sergiy shares insights on transitioning from service to product, the importance of understanding user segments through surveys, and the role of AI in enhancing productivity. He also reflects on the complexities of email delivery and strategies for competing against larger...
info_outlineLifeselfmastery's podcast I Startups I Venture Capital
I am thrilled to have , a former Army Ranger turned venture capitalist, and the founder and Managing Partner of Scout Ventures. Brad invests at the intersection of national security and critical technology innovation, backing companies like Unite Us, ID.me, Voyager Space, and Tomahawk Robotics — which was recently acquired by AeroVironment. In this conversation, Brad Harrison, a former Army Ranger turned venture capitalist, shares his journey into the world of venture capital and the founding of Scout Ventures. He discusses the importance of mission-driven investments, particularly in the...
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I am thrilled to have who is a Senior Associate at Collide Capital, a pre-seed to Series A venture fund investing in fintech, future of work, and supply chain software. In this conversation, Elias Mufarech, a senior associate at Collide Capital, shares his insights on venture capital, the importance of operational support for founders, and the evolving landscape of startup expectations. Elias discusses his journey from building fintech software in Latin America to investing in startups, highlighting the critical lessons learned along the way. He emphasizes the need for founders to have strong...
info_outlineLifeselfmastery's podcast I Startups I Venture Capital
I am excited to have who is the founder and CEO of , where he's automating the most complex workflows in finance and insurance. He has 15+ years of work experience across companies like J.P. Morgan and Bridgewater In this conversation, Ankur Patel, founder and CEO of Multimodal, traces his path from JP Morgan and Bridgewater to building AI agents that automate complex workflows in finance and insurance. He explains how early exposure to data science and macro trading convinced him that AI would reshape enterprise work. He discusses why agentic AI is fundamentally different from...
info_outlineLifeselfmastery's podcast I Startups I Venture Capital
I am thrilled to have , who is a Partner at , where he's spent over 8 years investing in commerce infrastructure and fintech. Before Venture, he was an Investment Banking Analyst at Financial Technology Partners. He's particularly bullish on AI's transformation of insurance, backing companies like Kin Insurance, Liberate, and Authentic. In this conversation, Vivek Krishnamurthy, a partner at Commerce Ventures, discusses his journey into venture capital, the evolution of investment strategies, and the intersection of commerce and fintech. Vivek shares insights on the impact of AI on business,...
info_outlineLifeselfmastery's podcast I Startups I Venture Capital
I am excited to have , a Venture Builder at , where he helps launch and scale six B2B SaaS startups every year through their AI Studio. His work centres on turning early-stage concepts into real companies, guiding founders across product, go-to-market, and fundraising In this conversation, Dallas Price, a venture builder at Forum Ventures, discusses his journey into the startup world, the workings of a venture studio, and the current landscape of AI startups. Dallas shares insights on navigating chaos in startups, the importance of defensibility, new distribution channels, and evolving pricing...
info_outlineLifeselfmastery's podcast I Startups I Venture Capital
I am excited to have , venture capitalist and co-founder of Foundry, and , international business journalist and founder of Times of Entrepreneurship. Together, they co-authored The New Builders and now their latest book, , explores how American capitalism is shifting—and why businesses, not government, may hold the keys to building a more inclusive and prosperous future. In this conversation, Seth Levine and Elizabeth McBride discuss their new book, 'Capital Evolution,' which explores the shifting landscape of American capitalism. They delve into the challenges posed by neoliberal...
info_outlineLifeselfmastery's podcast I Startups I Venture Capital
I am thrilled to have , the founder and CEO of , where he helps B2B SaaS companies capture the value they've built. Former Head of Pricing at Vista Equity Partners, he's priced over 400 SaaS products and has authored Street Pricing. In this conversation, Marcos Rivera, founder and CEO of Pricing.io, discusses the intricacies of pricing strategies in B2B SaaS. Marcos shares his journey from product management to pricing, highlighting common mistakes companies make, especially in underpricing their products. He emphasizes the importance of understanding customer needs, the blend of art and...
info_outlineI am thrilled to have Tom Kelly, a global tech leader and angel investor, works as the senior director of account management at Braze. With deep expertise in customer success, AI adoption, and GTM strategy, Tom builds high-performing teams and invests in the next wave of startups shaping the future of tech.
In this episode, Tom Kelly, Senior Director at Braze and angel investor, shares his journey from physics and hedge funds to building global technical account teams. Tom dives into launching a new services arm inside a high-growth SaaS company, how to scale AI adoption across teams, and why distribution is the ultimate moat in today’s product-rich world. He unpacks early-stage GTM mistakes, what he looks for as an angel investor, and how he’s building an “AI ETF” through OpenAI, Anthropic, and XAI. Tom also shares why he moved to Dubai, the power of community, and the underrated impact of personal reinvention, and much more!
Timestamps
01:30 – Tom’s unconventional start in tech from a physics and hedge fund background.
04:00 – Early career at CrowdVision and exposure to AI and machine learning in crowd tracking.
06:20 – Joining Braze: From generalist customer success to building the London office.
08:45 – Wearing multiple hats in the early days of Braze’s CS team.
10:15 – Evolution into Technical Account Management (TAM) and co-founding the TAM team.
12:00 – Finding product-market fit for TAM services and rapid scale-up.
14:30 – Global TAM growth: Expansion into APAC, Dubai, London, and the U.S.
16:00 – The importance of leadership support and internal advocates when launching services.
18:15 – Making early customers your biggest advocates to accelerate adoption.
20:00 – KPIs beyond CSAT: Using OKRs effectively to track TAM performance.
23:00 – Mistakes with OKRs and how TAM team restructured them to be metrics-driven.
25:30 – How Tom led AI adoption across his 35-person TAM team.
28:00 – Hackathons and AI showcases to encourage AI culture internally.
30:00 – Klarna's AI workforce experiment: Layoffs, savings, and human comeback.
33:00 – Distribution as the new moat in a world where everyone can build with AI.
35:30 – Why early-stage companies rely on network and personal brand for GTM.
37:15 – The shift to regional, vertical SaaS businesses and specialized solutions.
39:00 – Should students still study computer science in an AI-first world?
41:30 – Most underrated skill in services: Empathy and personalized ROI communication.
44:00 – Tom’s angel investing thesis: Founder passion, resilience, and baked-in distribution.
46:00 – Investing in OpenAI, Anthropic, XAI: Building an “AI ETF” portfolio.
48:00 – Why Tom moved from London to Dubai and how it transformed his lifestyle.
51:00 – Building new networks in Dubai: GCC Club, OPUS, wellness, and low alcohol lifestyle.
Tom’s Links
LDN– https://www.linkedin.com/in/tomkelly91/
My Links
Podcast: https://lifeselfmastery.com/itunes
Newsletter: https://partner-grow.beehiiv.com/subscribe
YouTube: youtube.com/lifeselfmastery
Twitter: https://twitter.com/rohitmal
LinkedIn: https://www.linkedin.com/in/rohit857/
Agency: https://bit.ly/41YuNnx