2. Tristan White, The Physio Co (2)
Best Workplace CEOs with Claire Harrison
Release Date: 05/11/2016
Best Workplace CEOs with Claire Harrison
UM Australia has 90 employees and is one of Australia’s five largest media companies. With annual billings in excess of $800m, they produce consistently excellent work for companies including Coca-Cola, McDonald’s, Sony, and Lego. They were recently recognised by BRW as the best place to work in Australia. They’ve also been named Media Agency of the Year and Global Media Agency of the Year for three years running by B&T and Mumbrella. They have a people-centric approach to business, which is evident in one of their slogans: <em>“Agencies don’t win pitches, people...
info_outlineBest Workplace CEOs with Claire Harrison
UM Australia has 90 employees and is one of Australia’s five largest media companies. With annual billings in excess of $800m, they produce consistently excellent work for companies including Coca-Cola, McDonald’s, Sony, and Lego. They were recently recognised by BRW as the best place to work in Australia. They’ve also been named Media Agency of the Year and Global Media Agency of the Year for three years running by B&T and Mumbrella. They have a people-centric approach to business, which is evident in one of their slogans: <em>“Agencies don’t win pitches, people...
info_outlineBest Workplace CEOs with Claire Harrison
Since Stephen Wood took over as CEO of Infotrack in 2010, the company has enjoyed explosive growth. The company, which provides a revolutionary way to order and manage online searches and services, has an excellent track record, saving countless businesses time and money by conducting property, personal and corporate searches quickly and efficiently. They’ve been recognised with a number of awards, including rewards for service excellence and innovation. They have also been recognised as one of Australia’s best places to work. With a successful and accomplished career in the Australian...
info_outlineBest Workplace CEOs with Claire Harrison
Since Stephen Wood took over as CEO of Infotrack in 2010, the company has enjoyed explosive growth. The company, which provides a revolutionary way to order and manage online searches and services, has an excellent track record, saving countless businesses time and money by conducting property, personal and corporate searches quickly and efficiently. They’ve been recognised with a number of awards, including rewards for service excellence and innovation. They have also been recognised as one of Australia’s best places to work. With a successful and accomplished career in the Australian...
info_outlineBest Workplace CEOs with Claire Harrison
The E-Web Marketing vision is to bring happiness, success and fun (HSF) to everybody they encounter. Since 1998, they have helped hun- dreds of Australian businesses maximise their profits by building their online presence and sales with the help of evolving digital solutions. From strategy development to measuring results, the E-Web Marketing team helps clients achieve ROI in search, conversion, content, social and design. They strongly believe that work isn’t something that has to be endured; quite the contrary, they believe that work is something everybody can (and should) enjoy. Gary Ng...
info_outlineBest Workplace CEOs with Claire Harrison
Maple Event Group is a Melbourne-based, family-owned event group with two stunning event venues (Leonda By The Yarra and Fenix Events). The company has one clear goal: to consistently deliver exceptional experiences to clients and their guests. Carly Cohen and her hus- band, Eric Cohen, passionately wanted to work together, but they also wanted to make sure that they had time to spend with their children. They started their own company, and they have strived to create a workplace where people enjoy coming to work and feel engaged in what they are doing. Maple Event Group has been recognised...
info_outlineBest Workplace CEOs with Claire Harrison
Maple Event Group is a Melbourne-based, family-owned event group with two stunning event venues (Leonda By The Yarra and Fenix Events). The company has one clear goal: to consistently deliver exceptional experiences to clients and their guests. Carly Cohen and her hus- band, Eric Cohen, passionately wanted to work together, but they also wanted to make sure that they had time to spend with their children. They started their own company, and they have strived to create a workplace where people enjoy coming to work and feel engaged in what they are doing. Maple Event Group has been recognised...
info_outlineBest Workplace CEOs with Claire Harrison
In her time as Chief Executive of Starlight Childrens Foundation, Louise Baxter has been responsible for sustainable revenue growth, which has funded significant Starlight program development and expansion. Louise is passionate about the cause and therefore committed to continually improving the impact of Starlight programs, and two recent social return on investment (SROI) studies have proven she is doing just this. Starlight is deliv- ering a remarkable $4 to $5 for every $1 invested. These results are due to Louise’s focus on business growth through Starlight’s workplace culture....
info_outlineBest Workplace CEOs with Claire Harrison
In her time as Chief Executive of Starlight Childrens Foundation, Louise Baxter has been responsible for sustainable revenue growth, which has funded significant Starlight program development and expansion. Louise is passionate about the cause and therefore committed to continually improving the impact of Starlight programs, and two recent social return on investment (SROI) studies have proven she is doing just this. Starlight is deliv- ering a remarkable $4 to $5 for every $1 invested. These results are due to Louise’s focus on business growth through Starlight’s workplace culture....
info_outlineBest Workplace CEOs with Claire Harrison
Paul Siderovski, who started in Newcastle in 2002, is not shy about his company’s success. Indeed, he claims that Sidcor is Australia’s most profitable accounting business. It has become so by helping customers maximise their tax savings while also improving cash flow, promoting business growth and ensuring asset protection. Profit is not Paul’s primary motivator, though. He says that his driving force is to change lives.
info_outlineTristan White, Founder and CEO of The Physio Co, award winning great place to work.
This is the final half of my interview with Tristan.
In 2004, The Physio Co was a single person with a vision to change seniors’ healthcare forever. Now, The Physio Co, with more than 100 team members and 250,000 physiotherapy consultations per year, has consistently been named one of Australia's Best Places to Work. Founder and CEO, Tristan White is a qualified physiotherapist and is passionate about sharing what he has learned to help others grow as individuals and professionals. Tristan writes a blog, “Culture is Everything”, which was listed as one of SmartCompany’s Australia’s 25 Best Business Blogs.
My big takeways from Tristan are:
1. Culture starts with retention and retention starts with recruitment. You can't grow a business unless you retain the people in your team. So you need a robust recruitment process, including the ability to attract great people to your business. Tristan said the recruitment process and decisions are based 80% on the candidate’s ability to demonstrate The Physio Co’s organisational Values.
2. The Physio Co undertakes an individual quarterly cultural review where every team member out in the field will have a quarterly conversation with their team leader. It's a values based conversation as to what core values they've been living exceptionally well, which core values they could improve upon and how their performance is aligned with their painted picture vision. A great way to motivate, align goals, and improve performance.
3. With the growth of The Physio Co, Tristan has been successful at maintaining the same great workplace culture by systemising the culture so it is not completely reliant on him. His leadership team, managers, and team leaders now all have an important role to play in ensuring The Physio Co remains a best workplace.
I would love your feedback on my first interview. So please connect with me on LinkedIn, and if you enjoyed this show, please provide a comment and rating.
On our next episode I will be interviewing Mark Middleton, CEO of Icon Group. Mark has led the significant growth of this organisation, which includes companies such as Epic Pharmacies and Radiation Oncology Centres. Until next time, I’m Claire Harrison and thanks for listening to Best Workplace CEOs.