The Broker Link
In this episode of The Broker Link Podcast, Mike Papuc and Sonia Porras take a deep dive into UnitedHealthcare’s growing role in the ACA market and what it means for agents and consumers. As a top-five Fortune 500 company, UHC continues to expand its footprint across multiple product lines, leveraging robust data and analytics to design plans that better meet member needs. The conversation highlights how UHC uses data to inform healthcare delivery while addressing social determinants of health, helping improve access, outcomes, and long-term member satisfaction. Mike and Sonia also discuss...
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In this episode of The Broker Link Podcast, the focus is on the Medicare Advantage Open Enrollment Period (OEP), which runs from January 1 through March 31. Josh Slattery breaks down what OEP means for both beneficiaries and agents, emphasizing that this window allows Medicare Advantage members to make a one-time plan change if their current coverage no longer meets their needs. The discussion covers key effective dates—and clarifies important marketing and compliance guidelines. While agents cannot actively urge beneficiaries to enroll during OEP, general marketing and education remain...
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In this episode of The Broker Link, Gillan Boyer and Josh Slattery unpack the proposed CMS 2027 rule and what it could mean for agents, consumers, and the future of the insurance industry. The discussion highlights a clear shift toward deregulation, with several proposed changes aimed at reducing administrative burden while increasing flexibility for both agents and consumers. Key topics include updates to Special Enrollment Period (SEP) rules, allowing plan changes when providers leave a network, and the removal of the 12-hour delay between educational and marketing events. Gillan and...
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In this episode of The Broker Link, Gillan Boyer and Chris Newberry explore the headline-grabbing lawsuit filed by NASCAR driver Kyle Busch, who is suing Pacific Life Insurance for $8.5 million. Busch alleges that his index universal life (IUL) policy was designed to over-compensate the agent, ultimately hurting the long-term performance of his plan. Chris breaks down what’s actually happening behind the scenes and offers clarity for advisors who may be fielding client questions. He emphasizes that IUL remains a strong and effective product when designed properly — and that this case...
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In this episode of The Broker Link, National Health Sales Director Mike Papuc breaks down what agents can expect heading into the 2026 Open Enrollment Season — especially in light of the final CMS rules. With rising demand for alternate solutions outside the ACA market, Mike introduces Presidio Healthcare, a new carrier partner now available in Texas. Mike is joined by Cameron Mason, COO of Presidio, who shares insight into their flagship offering: The Fortress Plan, a non-ACA solution created to provide more affordability and flexibility for consumers. The plan features a $0...
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In this episode of The Broker Link, Mike Papuc, National Health Sales Director at The Brokerage Inc., sits down with Breck Garrett, Texas Leader for Oscar, to explore the company’s rapid growth and forward-thinking strategy in the ACA marketplace. Oscar has surged past 2 million members and is preparing to expand into 20 states by 2026, including new markets like Alabama and Mississippi. Breck shares how Oscar is differentiating itself by designing personalized plans tailored to specific health needs — including solutions for diabetics, menopausal women, and other unique member...
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In this timely episode of The Broker Link, Mike Papuc, National Sales Director for Health at The Brokerage Inc., joins Gillan Boyer to break down what the current government shutdown discussions could mean for the Affordable Care Act and the agents serving ACA members during open enrollment. Mike outlines clear, actionable strategies to help agents navigate uncertainty—starting with segmenting their client books based on Cost Share Reductions (CSRs) and overall eligibility for financial assistance. He walks through when to recommend $0 plans and how to position Bronze, Silver, and Gold...
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In this episode of The Broker Link, Cristal Bustillos from The Brokerage Inc. highlights the importance of Long-Term Care Awareness Month and why every advisor should be helping clients prepare for future care needs. Crystal discusses the rising costs of nursing homes and assisted living facilities and explains that Medicare and Medicaid offer limited coverage, leaving many families unprepared for the financial and emotional burden of long-term care. She shares practical solutions like long-term care insurance and life insurance policies with LTC riders, which can help clients maintain their...
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In this episode of The Broker Link, Mike Papuc and Sonia Porras dive into the exclusive ACA partnership between UnitedHealthcare and Sanitas Clinics, a collaboration that’s reshaping access to care in the San Antonio community. Focused on value-based care, this partnership aims to deliver comprehensive, culturally aligned healthcare — from preventive medicine to mental health services — to better serve the Hispanic community, where more than 200,000 individuals remain uninsured. Listeners will learn how this partnership is designed to make coverage more accessible and...
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In this episode of The Broker Link, host John Ross Hopkin sits down with Christapher Estep, Vice President of Sales Midwest at Ameriflex to dive into the growing world of Individual Coverage Health Reimbursement Arrangements (ICHRAs). Introduced in 2018, ICHRAs are transforming how employers offer health benefits — giving businesses the ability to set defined allowances while empowering employees to choose their own health insurance plans. John and Christopher break down how this model provides flexibility, cost control, and satisfaction for both employers and employees. Tune in to...
info_outlineAs we approach the insurance selling season, it's time to review and strategize your techniques for selling.
In this episode of The Broker Link, we peek in on a presentation by our National Health Sales Director, Mike Papuc on mastering your sales technique.
You will gain insights on understanding client pain points, positioning yourself as a multifaceted solution maker, and practical strategies for identifying and addressing client concerns, building trust, and driving loyalty.
Unlock success by identifying client needs, optimizing commission and bonus potential, and developing a tailored plan of action that addresses your client's goals and objectives.
If you want to learn more, visit us at www.thebrokerageinc.com.