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Derrick Mains: Transform Your Organization with Dr. D's Insights! | Ep #106

Building Better Managers

Release Date: 09/03/2024

Personal Connections: The Heart of Sales and Leadership with Chris Wells (Encore) | Ep #121 show art Personal Connections: The Heart of Sales and Leadership with Chris Wells (Encore) | Ep #121

Building Better Managers

In this episode of Building Better Managers, host Wendy Hanson engages in a deep conversation with Chris Wells, VP of EMEA at New Level Work, about the intersections of sales, HR, and learning and development. They explore the importance of personal connections in sales, the similarities between HR and sales professionals, and the common blind spots in leadership development programs. The discussion also highlights the evolving approaches to leadership development, the challenges faced by HR leaders, and the future of sales in the context of leadership development. Chris shares valuable...

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The Role of AI in Modern Leadership with Kristine Ellis (Encore) | Ep #120 show art The Role of AI in Modern Leadership with Kristine Ellis (Encore) | Ep #120

Building Better Managers

Host Wendy Hanson engages with Kristine Ellis, Director of Talent Development at GuideWell, to explore the complexities of leadership in the healthcare sector. They discuss the unique challenges faced by healthcare leaders, the innovative use of AI in management, and the importance of coaching and collaboration in fostering a supportive work environment. The conversation also highlights strategies for navigating change, supporting mental health, and ensuring employee well-being, all while emphasizing the core values that drive GuideWell's mission to transform healthcare. Key takeaways: ...

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Navigating Career Development in Modern Workplaces with Julie Winkle Giulioni (Encore) | Ep #119 show art Navigating Career Development in Modern Workplaces with Julie Winkle Giulioni (Encore) | Ep #119

Building Better Managers

In this encore episode of Building Better Managers, Wendy engages with Julie Winkle Giulioni, a renowned expert in career development. They discuss the evolution of career conversations, the importance of psychological safety, and the impact of remote work on employee growth. Julie emphasizes the need for continuous dialogue about career development rather than relying on annual reviews. The conversation also explores the role of AI in enhancing career growth while highlighting the irreplaceable value of human interaction. As the workplace continues to evolve, leaders must adapt their...

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AI: A Game Changer for Coaches with David Evans (Encore) | Ep #118 show art AI: A Game Changer for Coaches with David Evans (Encore) | Ep #118

Building Better Managers

In this encore episode, host Wendy Hanson engages with David Evans, VP of Product at New Level Work, to explore the transformative role of artificial intelligence (AI) in leadership development. They discuss the definitions of AI, its applications in product development, and successful integrations in the industry. David shares insights on how AI can enhance coaching, streamline administrative tasks, and foster stronger human relationships. Key takeaways: AI is not a replacement but a tool for enhancement. Understanding AI is crucial for future job security. AI can create value by helping...

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Kate Rath, Luis Vides & Rafael Tinoco on Building a Culture of Collaboration (Encore) | Ep #117 show art Kate Rath, Luis Vides & Rafael Tinoco on Building a Culture of Collaboration (Encore) | Ep #117

Building Better Managers

In this episode, host Wendy Hanson talks with the customer success team at Better Manager, discussing their roles, the importance of customer success, and the collaborative culture they foster. The conversation highlights the team's commitment to helping clients thrive at work, the lessons learned in their journey, and their vision for the future of customer success. Key takeaways: Customer success is about understanding unique client needs. Empathy and emotional intelligence are crucial in customer success roles. Building a customer success team requires proactive engagement. Feedback loops...

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Dr. Julie Pham: Building Better Relationships Through Respect (Encore) | Ep #116 show art Dr. Julie Pham: Building Better Relationships Through Respect (Encore) | Ep #116

Building Better Managers

In this encore episode, host Wendy Hanson engages with Dr. Julie Pham, founder of CuriosityBase, to explore the critical role of respect in relationships, particularly in the workplace. They discuss the seven forms of respect — procedure, punctuality, information, candor, consideration, acknowledgement, and attention — and how understanding these can enhance communication and collaboration within teams. Key takeaways: Good processes require positive relationships to be effective. Respect is a key component in both personal and professional relationships. The seven forms of respect help...

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Meighan Hackett Poritz: Coaching and Fostering Trust in Leadership Development (Encore) | Ep #115 show art Meighan Hackett Poritz: Coaching and Fostering Trust in Leadership Development (Encore) | Ep #115

Building Better Managers

In this episode, Meighan Hackett Poritz, managing director of the Learning Forum, discusses the importance of peer learning and collaboration among leaders in the workplace. She talks about the evolution of work dynamics post-pandemic, the significance of trust in professional relationships, and innovative practices in talent development. The conversation highlights the need for a coaching culture within organizations and the role of networking in fostering growth and development among managers and leaders. Key takeaways: The world of work has seen major shifts in the past year. Confidential...

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Karen Benz: Navigating Change and Empowering Leaders with 1:1 Coaching (Encore) | Ep #114 show art Karen Benz: Navigating Change and Empowering Leaders with 1:1 Coaching (Encore) | Ep #114

Building Better Managers

Dedicated and high-performing Executive Coach and former Vice President of Coaching at New Level Work, Karen Benz, explores the nuances of coaching in leadership. Learn the importance of understanding what coaching is and isn't, the concept of directed coaching, and the significance of building a strong coaching community. This conversation with host Wendy Hanson highlights the transformative 'Aha' moments experienced by managers during coaching sessions, the differences between internal and external coaching, and the power of perspective in facilitating growth. The importance of feedback and...

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Understanding the People Side of Change (Encore) with Tim Creasey | Ep #113 show art Understanding the People Side of Change (Encore) with Tim Creasey | Ep #113

Building Better Managers

In this encore episode with Tim Creasey, we discuss the critical aspects of change management in organizations, especially in the context of the post-pandemic workplace. We explore the importance of understanding the people side of change, the role of managers as change agents, and the need for effective communication and support for employees during transitions. Tim emphasizes that successful change requires both technical solutions and the engagement of people, highlighting the evolving expectations of employees and the necessity for managers to adapt to new realities. Key takeaways: ...

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AI and Humor: The Future of Learning with Melissa Looney (Encore) | Ep #112 show art AI and Humor: The Future of Learning with Melissa Looney (Encore) | Ep #112

Building Better Managers

Join us for a special episode of Building Better Managers as we explore the intersection of humor and artificial intelligence with Dr. Melissa Looney. Discover how AI is shaping the future of higher education and the role humor plays in learning environments. As we look forward to 2025, learn about New Level Work's innovative AI product, Leora, and the importance of curiosity in the age of AI. Tune in for insights, laughter, and a glimpse into the future of communication. In this episode: Impact of AI in Universities The Role of Humor in Learning AI and Humor: A Final Frontier Future Research...

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More Episodes

Are you ready to take your organization to the next level? In our latest podcast episode, we sit down with Emmy award-winning content creator and optimization consultant Derrick Mains. Derrick shares invaluable insights on improving organizational systems, the role of AI in business, and the importance of empathetic leadership.


Discover how to create productive, happy workplaces and drive business success. Derrick's unique perspective and practical advice are sure to inspire and empower you to make meaningful changes in your organization.


Don't miss out on this enlightening conversation. Listen to the full episode now and start transforming your organization today!


Meet Derrick:

Derrick Mains is Emmy Award-winning content creator, four-time author, operations podcaster with more than 160,000 monthly listeners, and optimization consultant renowned for his pioneering work in process engineering, design, and transformation. Mains work spans more than 20 years and 250 companies across nearly every industry, from early-stage companies on through the Fortune 10. Mains approach melds essentialism with a keen focus on human-centric system design, emphasizing the need for regular audits, reflection, and reinvestment to achieve optimization.


Mains believes that all organizational systems share a fundamental purpose: transforming the input of resources into value, through outputs. He highlights how, without active management, systems degrade, leading to inefficiency and value and margin fade. His philosophy underscores the criticality of understanding the interconnectedness of systems and their natural progression towards entropy.


Derrick's Links:


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