Karen Benz: Navigating Change and Empowering Leaders with 1:1 Coaching (Encore) | Ep #114
Release Date: 02/11/2025
Personal Connections: The Heart of Sales and Leadership with Chris Wells (Encore) | Ep #121
Building Better Managers
In this episode of Building Better Managers, host Wendy Hanson engages in a deep conversation with Chris Wells, VP of EMEA at New Level Work, about the intersections of sales, HR, and learning and development. They explore the importance of personal connections in sales, the similarities between HR and sales professionals, and the common blind spots in leadership development programs. The discussion also highlights the evolving approaches to leadership development, the challenges faced by HR leaders, and the future of sales in the context of leadership development. Chris shares valuable...
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The Role of AI in Modern Leadership with Kristine Ellis (Encore) | Ep #120
Building Better Managers
Host Wendy Hanson engages with Kristine Ellis, Director of Talent Development at GuideWell, to explore the complexities of leadership in the healthcare sector. They discuss the unique challenges faced by healthcare leaders, the innovative use of AI in management, and the importance of coaching and collaboration in fostering a supportive work environment. The conversation also highlights strategies for navigating change, supporting mental health, and ensuring employee well-being, all while emphasizing the core values that drive GuideWell's mission to transform healthcare. Key takeaways: ...
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Navigating Career Development in Modern Workplaces with Julie Winkle Giulioni (Encore) | Ep #119
Building Better Managers
In this encore episode of Building Better Managers, Wendy engages with Julie Winkle Giulioni, a renowned expert in career development. They discuss the evolution of career conversations, the importance of psychological safety, and the impact of remote work on employee growth. Julie emphasizes the need for continuous dialogue about career development rather than relying on annual reviews. The conversation also explores the role of AI in enhancing career growth while highlighting the irreplaceable value of human interaction. As the workplace continues to evolve, leaders must adapt their...
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AI: A Game Changer for Coaches with David Evans (Encore) | Ep #118
Building Better Managers
In this encore episode, host Wendy Hanson engages with David Evans, VP of Product at New Level Work, to explore the transformative role of artificial intelligence (AI) in leadership development. They discuss the definitions of AI, its applications in product development, and successful integrations in the industry. David shares insights on how AI can enhance coaching, streamline administrative tasks, and foster stronger human relationships. Key takeaways: AI is not a replacement but a tool for enhancement. Understanding AI is crucial for future job security. AI can create value by helping...
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Kate Rath, Luis Vides & Rafael Tinoco on Building a Culture of Collaboration (Encore) | Ep #117
Building Better Managers
In this episode, host Wendy Hanson talks with the customer success team at Better Manager, discussing their roles, the importance of customer success, and the collaborative culture they foster. The conversation highlights the team's commitment to helping clients thrive at work, the lessons learned in their journey, and their vision for the future of customer success. Key takeaways: Customer success is about understanding unique client needs. Empathy and emotional intelligence are crucial in customer success roles. Building a customer success team requires proactive engagement. Feedback loops...
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Dr. Julie Pham: Building Better Relationships Through Respect (Encore) | Ep #116
Building Better Managers
In this encore episode, host Wendy Hanson engages with Dr. Julie Pham, founder of CuriosityBase, to explore the critical role of respect in relationships, particularly in the workplace. They discuss the seven forms of respect — procedure, punctuality, information, candor, consideration, acknowledgement, and attention — and how understanding these can enhance communication and collaboration within teams. Key takeaways: Good processes require positive relationships to be effective. Respect is a key component in both personal and professional relationships. The seven forms of respect help...
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Meighan Hackett Poritz: Coaching and Fostering Trust in Leadership Development (Encore) | Ep #115
Building Better Managers
In this episode, Meighan Hackett Poritz, managing director of the Learning Forum, discusses the importance of peer learning and collaboration among leaders in the workplace. She talks about the evolution of work dynamics post-pandemic, the significance of trust in professional relationships, and innovative practices in talent development. The conversation highlights the need for a coaching culture within organizations and the role of networking in fostering growth and development among managers and leaders. Key takeaways: The world of work has seen major shifts in the past year. Confidential...
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Karen Benz: Navigating Change and Empowering Leaders with 1:1 Coaching (Encore) | Ep #114
Building Better Managers
Dedicated and high-performing Executive Coach and former Vice President of Coaching at New Level Work, Karen Benz, explores the nuances of coaching in leadership. Learn the importance of understanding what coaching is and isn't, the concept of directed coaching, and the significance of building a strong coaching community. This conversation with host Wendy Hanson highlights the transformative 'Aha' moments experienced by managers during coaching sessions, the differences between internal and external coaching, and the power of perspective in facilitating growth. The importance of feedback and...
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Understanding the People Side of Change (Encore) with Tim Creasey | Ep #113
Building Better Managers
In this encore episode with Tim Creasey, we discuss the critical aspects of change management in organizations, especially in the context of the post-pandemic workplace. We explore the importance of understanding the people side of change, the role of managers as change agents, and the need for effective communication and support for employees during transitions. Tim emphasizes that successful change requires both technical solutions and the engagement of people, highlighting the evolving expectations of employees and the necessity for managers to adapt to new realities. Key takeaways: ...
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AI and Humor: The Future of Learning with Melissa Looney (Encore) | Ep #112
Building Better Managers
Join us for a special episode of Building Better Managers as we explore the intersection of humor and artificial intelligence with Dr. Melissa Looney. Discover how AI is shaping the future of higher education and the role humor plays in learning environments. As we look forward to 2025, learn about New Level Work's innovative AI product, Leora, and the importance of curiosity in the age of AI. Tune in for insights, laughter, and a glimpse into the future of communication. In this episode: Impact of AI in Universities The Role of Humor in Learning AI and Humor: A Final Frontier Future Research...
info_outlineDedicated and high-performing Executive Coach and former Vice President of Coaching at New Level Work, Karen Benz, explores the nuances of coaching in leadership. Learn the importance of understanding what coaching is and isn't, the concept of directed coaching, and the significance of building a strong coaching community. This conversation with host Wendy Hanson highlights the transformative 'Aha' moments experienced by managers during coaching sessions, the differences between internal and external coaching, and the power of perspective in facilitating growth. The importance of feedback and the value of coaching in today's workplace is emphasized, especially in navigating challenges brought on by recent global events.
Key takeaways:
- Coaching is about building individual leadership skills through goal setting.
- Directed coaching combines traditional coaching with the coach's expertise.
- A strong coaching community enhances the experience for both coaches and clients.
- Aha moments in coaching can lead to significant personal and professional growth.
- External coaches can provide a fresh perspective free from organizational politics.
- Perspective shifts can help clients see situations differently and improve their management style.
- Feedback is essential for growth and improvement in coaching.
- Coaching is an investment in personal and professional development, not a remedial action.
- Clients must be motivated to engage fully in the coaching process.
- The relationship between coach and client is crucial for effective coaching.
Meet Karen:
Karen Benz is an experienced Executive Coach (and former VP of Coaching at NLW) with an extensive background in leadership and management. She holds a B.S. (Bryant University) and M.S. in Management (Salve Regina University). Her experience spans most industries including technology, finance, health care, defense, manufacturing, service, nonprofit, government, and education.
Karen has a certification in DISC and has taught business courses at the university level for over 10 years. She also has experience as the Chief Operating Officer of an ambulatory health care facility located in Rhode Island. Karen is a certified graduate of Corporate Coach University. She is the VP of Coaching at New Level Work and is based in Rhode Island.
Karen's Links:
- Your LinkedIn URL: https://www.linkedin.com/in/karenbenz/
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